Feedback and Complaints
Nurse Next Door values the feedback received from all clients, families and stakeholders of the business. We take all feedback and complaints seriously and will get in touch with you as soon as possible.
Additionally, every client that accesses our services is provided with a Welcome Pack which includes information on how to make a complaint directly to us, the NDIS Commission and the Aged Care Quality and Safety Commission.
Please be aware that we will only disclose the necessary investigation outcomes to the relevant person/s and will not disclose information to a third party unless directed by the law.