Home Care Services in Melbourne South East, VIC

Nurse Next Door provides home care that's Making Lives Better, in your own home, on your own terms, for aged care and disability support

  • Live 24/7 Scheduling Support Team

  • Qualified and Insured Caregivers

  • Registered Nurses and Enrolled Nurses

  • No Lock-in Contracts

Nurse Next Door Services

It's about caring, not just health care. That's why we're here to help get you back to doing the things you love. Whether it's a little help around the house with meal preparation or medication reminders, let us do the caring.

Live 24/7 Scheduling Support

With fast, easy access, we’re always just a phone call away.

Qualified & Insured Caregivers

Find the perfect match. All in home caregivers are kind, trained and insured.
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Dementia & Alzheimer's Care

Get total peace of mind with caregivers experienced in accommodating age-related challenges.
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NDIS Disability Care

We support clients to maintain their independence in their own home, on their own terms. From assistance with daily life activities to social and community participation, our experienced team offer a personalised tailored plan to match the unique needs of each individual.
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Continuity of Care

You’ll always be covered by a familiar caregiver, even with a tricky schedule.
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Full-Spectrum Home Care

Our caregivers provide housekeeping, cooking and grooming to transportation and medical care.

Care Management

We manage every step, including planning and monitoring physical and emotional health.
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No Long-term Contracts

You should never feel ‘stuck’. Short-term or long-term, all home care assistance is flexible.

We're Local!

Our Nurse Next Door office inMelbourne South East is available to help 24/7.

Some of the communities we serve:

  • Frankston
  • Langwarrin
  • Somerville
  • Cranbourne
  • Carrum Downs
  • Sandhurst
  • Aspendale
  • Parkdale
  • Mentone
  • Keysborough
  • Dandenong
  • Endeavour Hills
  • Braeside
  • Lynbrook
  • Mordialloc

To see other communities served by neighbouring branches, please click here.

It's as Simple as 1, 2, 3!

  1. 1
    Contact Us

    Call us anytime to book a FREE Caring Consult. Service can start in as little as 48 hours.

  2. 2
    Free Caring Consult

    Our Care Designer comes to you. We assess your needs and answer any questions you have.

    Learning about you allows us to send a perfect match Caregiver.

  3. 3
    First Visit

    You'll always be covered by a familiar Caregiver — selected for you to match your needs and personality. We ensure your Caregiver is someone you can trust.

Book Your Free Caring Consult

Glenn Bartel & Vicki Caton

Nurse Next Door Melbourne South East

1300 600 247
melbournesoutheast@nursenextdoor.com.au

Our Story

Making Lives Better®

Owned and operated by Parkdale locals Glenn Bartel and Vicki Caton, Nurse Next Door Home Care Services Melbourne South East proudly services the Cities of Kingston, Frankston, Greater Dandenong and Casey (incorporating Mentone, Chelsea, Seaford, Frankston, Somerville, Devon Meadows, Cranbourne, Dandenong and Keysborough), offering 24/7 home care that’s Making Lives Better®.

Both Vicki and Glenn have been drawn to the in-home care health sector through their own shared personal experience taking on full time caring roles over many years for both elderly parents suffering from dementia as well as terminally ill family members. These experiences exposed them to best in people through the compassion they witnessed from professional caregivers, and the fulfilment they took from helping clients and families dealing with the emotional rollercoaster that is so often felt.

Vicki and Glenn are excited to be a part of Nurse Next Door to experience the reward of Making Lives Better® for families in their commu...Read more

Frequently Asked Questions

What services do you offer?

Nurse Next Door offers a variety of different in home services. Here are some of the popular services we include but are not limited to:


Why should I use Nurse Next Door instead of hiring a private caregiver?

Finding the right kind of senior home care can be difficult but at Nurse Next Door we make sure you know exactly what you will be receiving with our services. Here are some of the questions you should consider prior to making that decision:

What kind of background and screening checks can you do on your own for a caregiver?

All Nurse Next Door Caregivers are carefully screened with police checks and, if applicable, Working with Children and Disability Screening Checks. We confirm our Caregivers' educational credentials and verify upon hire and annually, that every nurse is registered and in good standing with AHPRA. If you hire a caregiver privately, you will need to perform background checks and screening yourself.

If my caregiver is unavailable, who will fill in?

At Nurse Next Door, we ensure there is a replacement when one of our Caregivers becomes unavailable. We believe in continuity of care and will contact you to inform you of a Caregiver change. If you hire a caregiver privately, it may be difficult to find a replacement caregiver depending on how much notice is given.

Will I have the same Caregiver or Nurse all the time?

At Nurse Next Door, we strive for consistency of care and provide regularly assigned Caregivers. Our goal is to find the perfect match between our clients and Caregivers based on their needs, hobbies, and interests. Caregiver consistency is essential to building strong relationships, and delivering on our philosophy of Happier Ageing.

Are your home care services only for older people?

No, we provide home health care services to the entire age spectrum – from newborn babies to people in the later stages of life. We can also provide assistance with special needs care for children and adults with disabilities, as well as post-operative care, health checks, and other services for any age.

Do you provide services for people on the NDIS?

Yes, Nurse Next Door provides services for people on the NDIS, ranging from simple caregiving duties to working with participants requiring High Intensity supports and complex nursing needs. We work with Support Coordinators and directly with participants to ensure care needs are met.

Do I have to sign a long-term contract?

You are not locked into a long-term contract. You may cancel care from us at anytime — we just need a minimum of 7 days notice to cancel services without any cost.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult™. We believe in making things easy for you. One of our Care Designers will visit your home to assess your needs and design a care plan with you, which will including frequency and duration of care.

What if I need to speak to someone after business hours?

Our Care Services Center is open around the clock – 24 hours a day, 7 days a week. You can call at any time and one of our Care Services Specialists will be happy to assist you.

How much does Nurse Next Door cost?

Nurse Next Door offers both caregiving and nursing services and prices vary depending on the time and day of the week. To get a better idea of price, speak to one of our Care Services Specialists — we're open any time 24/7.

We also offer a complimentary Caring Consult™, where one of our Care Designers will help you determine the amount of care you may require. We'll work with you to balance your budget and needs to find a home care option for you.

Get Started with a Free Caring Consult

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1300 600 247

or

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a career?

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1300 600 247