Our Clients Love Us!

Delivering a WOW Customer Experience

5

Being part of the Nurse Next Door team that Kasey has built has been a wonderful experience. The team is supportive, communication is great, and the focus is always on providing quality, person-centred care. As a Registered Nurse, I feel valued and appreciated. There's a real commitment to matching clients with carers and nurses who best suit their individual needs, creating positive outcomes for everyone.

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5

Amy is very professional and on time. She has excellent nursing knowledge/ skills and cares for her patients greatly. Nurse Next Door is 100/10 in the way everything has been handled and professionalism. I would recommend them to anyone needing nursing/ care services.

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5

My dear 43-years-old, NDIS pensioner son, has been a client of Nurse Next Door (NND) in Melbourne CBD since 2021. NND has been a wonderful care agency for him in that time. The different NND Carers he has had in these 3 years have generally been excellent for him โ€” On time, disciplined, hard-working, interested, sensitive, supportive, and friendly. NND managers and administrative staff have also been very efficient, effective and most helpful, supportive and respectful in their interactions with us, particularly in their planning, organising, and clear and frequent communication. I highly recommend NND to other people in Melbourne (and elsewhere in Victoria) who may need excellent welfare care for themselves, or family members or friends, in future !

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5

Steph and the team are brilliant. They ensure there is frequent and open communication regarding their visits and any changes they notice. They cater to all of our family's needs and tailor the care and the staff to suit what would be best for the client. Steph goes over and above with the information that she provides for us and the entire team absolutely have the client's best interests at heart!

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5

I had the privilege of working with some of the team from Nurse Next Door in the acute setting and now again in the community. Incredibly the team are able to transition hospital level care to very complex situations at home. It has been nothing but a positive experience and all of the clients I have worked with alongside Nurse Next Door have received top quality and patient focused care at home. Well done!

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5

I have had a lot to do with arranging care for my father. Jonathan and his team are 10/10. It's not just a career for this Team they are all very caring and professional. Please don't hesitate to contact them and let them provide the best team of in-home help and peace of mind. You want need to look any further for the best care.

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5

Nurse Next Door Home Care Services has been a wonderful inclusion and integral part of my mother's goals to remain independent in her own house while she works through her medical condition. The team of nurses lead by Cheryl have been amazing both professionally and personally. Updates and reviews have been instrumental in being able to address events in real time all without having to worry or stress my mother. Now having been backed by NDIS funding we are able to have more support from the team to help my mothers journey for independence and normality.

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5

Caring compassionate professional gentle with good assessment and communication skills Very positive experience

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5

It has been our greatest pleasure to work with The Nurse Next Door Home Care Services Macarthur team. We needed to organise some extremely urgent home care and this team made it so easy. From the very first point of contact, the team were friendly, helpful, sympathetic and understanding. They were accommodating and incredibly professional. During our service period, we had interactions with many of the different staff and had a great experience with them all. It is humbling to have had help from truly wonderful team during what was a difficult time for our family. We loved all of the staff that we encountered, We will definitely use this service again if required, and will always recommend to anyone needing home care. The team truly went above and beyond, there was no task to big or too small. Thank you to all of you at Nurse Next Door Home Care Services Macarthur!!!

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5

I have been with Nurse Next Door Batemans Bay for 4 months. I am really impressed with their standard of professionalism. They are empathetic, practical and hard-working on behalf of clients.

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Our Success Stories

Real People, Real Impact

Bringing you Peace of Mind

Why Nurse Next Door?

Quality Home Care Thatโ€™s Personal and Professional

Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.

Quality Home Care Thatโ€™s Personal and Professional

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We Match You with Your Perfect Caregiver

We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.

We Match You with Your Perfect Caregiver

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Reliable Care with Our Attendance Monitoring System

Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.

Reliable Care with Our Attendance Monitoring System

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Qualified & Insured Caregivers You Can Trust

Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two yearsโ€™ experience.

Qualified & Insured Caregivers You Can Trust

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We Aim to Provide You The Same Caregiver Everytime

We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.

We Aim to Provide You The Same Caregiver Everytime

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24/7 Live Calling Support

Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.

24/7 Live Calling Support

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Comprehensive Care at Every Age

Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.

Comprehensive Care at Every Age

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Book a complimentary caring consultation

Get back to living your life

Book a complimentary caring consultation

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