It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.

We operate under a strict Clinical Governance Framework. Every complex care client has a designated Clinical Lead who develops the care plan, trains staff specifically for your needs, and conducts regular reviews to ensure all health protocols are followed.

Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.

Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.

Consistency is safety. We build a Care Team around you rather than relying on one person. Multiple staff are trained on your specific equipment and routines, so if a primary carer is unavailable, another team member who knows you perfectly can step in.

Yes. We specialise in 24/7 complex care. We build rosters to cover day, evening, and overnight shifts (active or inactive), ensuring you are never without the necessary clinical support.