Delivering a WOW Customer Experience
Agnes and her team helped my father and me as he battled a very aggressive degenerative disease. After going through all the bureaucracy of MyAgedCare and other government departments, it was so much easier to get going with Agnes and the carer who worked with us. They were very attentive to any issues, and reassured us along the way. I very much recommend Nurse Next Door Coffs Harbour, would go with them again in a heartbeat.
L
Nurse next door are currently caring for my mother in law. The service provided is delivered with great empathy from nurses who genuinely care.
Paul Kok
I love Nurse Next Door they are a wonderful help and I’m extremely happy with them. The care I’ve received from the people has been amazing there is so much communication between myself and all staff before and after service it’s truly amazing. I really hope Nurse Next Door go along way.
Nadine Duncan
Excellent service by Kristal and her team. Ana, my mother was really looked after. HIGHLY RECOMMENDED Vince & Zelia
vince caldeira
We have used NND Perth North since january 2023 until recently when my Father-in-law passed away and his wife moved to full-time nursing care. The staff are amazing.
Debbie Jones
Go Above and beyond is all nurse next door does literal life savours for me, my father and family couldn’t recommend them enough for friendly loving care. !!
angus Byrnes
Nurse Next Door has made the worst time in our lives more bearable with their wonderful support and care. Nothing is too hard for them and all their employees are kind, professional and very helpful. I can’t fault their service.
Colleen Cogger
We really appreciate the wonderful help from the Nurse Next Door carers, who have been a fantastic, reliable support for my mother. We feel very comfortable when she is in their care.
Anita Begg
We used the team at Nurse Next Door to assist in picking my grandma up from her nursing home and bringing her to my wedding. Georgia was amazing, and it meant that my nan could attend, not limit the night for other family members and could leave when she was ready. Their impeccable service meant we could enjoy a stress free day/night and know our loved one was well taken care of!
Kirsty Sarge
I can’t speak highly enough of Nurse Next Door. Their admin staff were fantastic and always available and willing to adapt and discuss what ever was needed. Carers and Nursing staff next level. They always kept me informed of any and all changes in my father’s health. Best of all, they alway showed up. No days off. This enabled my father to stay in his home until the end. And that was his greatest wish. Thank you sincerely to Keir, Amanda and Yeshi. You always greeted my Father with a smile, love and attention he deserved. 🙏❤️
Jennifer Cutts
Real People, Real Impact
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Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What does Nurse Next Door do?
Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.
Who is the CEO of Nurse Next Door?
Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.
With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.
What if I need to speak to someone after business hours?
Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.