Our Clients Love Us!

Delivering a WOW Customer Experience

5

Amazing she help out a lot love having her here we have good chats good laughs together got nothing bad to say to be honest she doing a amazing job

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5

I have never been more happy and more grateful to a company of ladies who are so devoted to their profession as home assistance providers as the staff at Nurse Next Door Gawler Barossa. From the first interview to now everyone has been so helpful, nothing to difficult easy to talk to and very understanding of my husbands condition.With the upcoming changes that will start on 1 November 2025 these people are on top of it all.Thankyou one and all again and keep up the great work ladies.

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5

The best thing about Nurse Next Door is Danielle. Danielle is an incredible organiser and matches the right staff to clients. Even in the most challenging situations, she manages to find solutions that work. A huge amount of stress has been removed from my life since we engaged Nurse Next Door to organise staff to visit, support and take our mother (who lives in an aged care home) to places she used to do when she lived in her own home. This includes going to cafes, shopping, attending appointments etc … and making her feel special and valuable.

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5

Couldn't ask for a better service team to assist in the well-meaning and loving care of my sister which, of course, brings so much peace of mind and comfort to the family. The NND staff, nursing and administrative, are always available to listen, readily adapt to the needs of clients and families and go above and beyond in their duties on a daily basis. We are all so very grateful - thank you NND.

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5

My wife was extremely unwell & we needed daily nursing & personal care for her, so we contacted Nurse Next Door. They have been exceptional. They responded immediately & within 24 hours had organised 2 hour daily care. Their staff are outstanding - professional, caring & kind. We would recommend them without hesitation. Colin Barrow

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5
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5

Caring, wonderful service from Nurses Next Door. I am so grateful for their prompt, courteous, kind and professional manner in which they have helped and looked after me. The Nurses personnel are absolutely the best help I could ever have hoped for in time of urgent and continuing need.

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5

Sara is a very dedicated and professional carer. She is punctual, knowledgeable and extremely pleasant. I could not recommend her more highly!

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5

We have worked closely with the team at Nurse Next Door in Maitland and have always found their communication, responsiveness, and commitment to timely care to be excellent. The staff are consistently professional, approachable, and open to feedback and education. It is a pleasure to collaborate with a team that values quality nursing care and ongoing professional development.

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Our Success Stories

Real People, Real Impact

Frequently asked Questions

Is Nurse Next Door registered for Support At Home?

Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.

What does Nurse Next Door do?

Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.

Who is the CEO of Nurse Next Door?

Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.

With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.

What if I need to speak to someone after business hours?

Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.

When should we consider 24-hour home care?

Use this list to help you decide if continuous monitoring is something you should consider:

  • The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
  • The person has difficulty moving around and is at a high risk of falls.
  • The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
  • The person’s spouse or relative is exhausted from helping day and night.

If one or more of these statements is true, call us for a more thorough Caring Consult.

How much does Nurse Next Door cost?

Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.

We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.

You may also be eligible for Government Funding to help compensate with any finances.

Can I trial Nurse Next Door or do I have to sign a long-term contract?

You are not locked into a long-term contract as a Nurse Next Door client.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.

Are your home care services only for Aged Care?

No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more. 

Visit our services page to explore our full list of services.

Will I have the same Care Team all the time?

At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.

Does Nurse Next Door conduct a background check for Caregivers?

Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).

Why should I use Nurse Next Door instead of hiring a private caregiver?

While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.

Our Care Services Team is available 24/7

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