Delivering a WOW Customer Experience
Nurse next door are Caring and Compassionate. A peace of Mind . And Wonderful lady cames out helps me with ADLS.
Debbie Dufour
I would like to thank Ingrid for organizing transport for my mother in law to attend a funeral, as she is 97 this needed to be very specific in care. Abbie was the our carer for the day and she was amazing, polite , kind and considerate. We cant thank Nurse Next Door enough for their help, it made our lives much easier on a very emotional day.
Shelly-anne Torrisi
We have been clients with Nurse Next Door since March. We have nothing but great things to say about the entire team, from client intake, to the management and rostering and, of course, the caregivers. They have provided excellent service with empathy, flexibility and enthusiasm. If you are looking for a smaller provider for support workers, especially one that helps child participants to grow their independence, NND may be just what you need. :)
Lauren Ranger
I highly recommend the team at Nurse Next Door. The interview process was thorough to make sure that they matched me with the perfect Carer to suit my needs. They make me feel valued and cared for beyond what I ever imagine possible. They matched me so well with my Carer that she feels like part of the family, Definitely make Nurse Next Door your first point of call, You won’t be disappointed!!!
Denise Maddaford
This company has very caring and compassionate staff who you can tell love what they do. Hand on heart they are loyal kind and obviously enjoy their work and care very much for their clients
HEATHER KAPA
There is no price high enough in caring than to have yourself and staff not only providing professional attention - but possessing natural/innate personal qualities reflecting love for the person, compassion and positive expressions - laughter, joy, hope, companionship,kindness, listening and sharing. My rating as Anne's carer now receiving nurse next door support- more than 5 stars. Heartfelt thanks .
Michael Auzner
Nurse next door have been wonderful, punctual and professional, it's a great service and we will use Nurse Next door again in the future. 5 stars!
Helen Hall
Couldnt be more happier with the service from nurse next door. Recommend 100%
Graeme Luck
Thank you so much for looking after our father and family, you were so supportive and caring, you provide a wonderful service and go above and beyond to care for your patients and their families.
Peter Nevins
Jonathon and Kyle have been amazing from start to finish. They have stepped in to assist at short notice for my client and have provided professional and personalized care for her. I could not recommend them highly enough
Nikki Mckay
Real People, Real Impact
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Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What does Nurse Next Door do?
Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.
Who is the CEO of Nurse Next Door?
Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.
With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.
What if I need to speak to someone after business hours?
Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.