End-of-Life Pathway with Nurse Next Door

I cannot recommend this company enough, my care has been exceptional and am super grateful for all they have done. They are the only nursing home care who were happy and willing to access my infusaport. The nurses, in particular hannah and lily, are so caring, bubbly and lovely.

The Nurse Next Door's personal is so caring and takes initiative on their own. They make a huge difference in people's lives and take the time and care to explain / educate people about the industry they operate in.

We have been with Nurse Next Door for 2 years since they were able to bring Mum home from hospital after a fall during the Covid Lockdowns. They have become more than carers (although they are a help with some of her housework) they are now friends. They chat with her and take her places which she loves, even getting up early to take her to the balloons! As I am in Melbourne it is a great comfort to know there is someone there with her everyday.

I like my amazing team from NND, they are all good and doing a fine job 😊 shoutout to my favourite Precious Bocobo for giving me the best care that I needed, all staff are caring and helpful.

Nurse Next Door responded promptly to our needs. They quickly established relationships with mum and attended to all her needs - in a professional and respectful manner I have no hesitation in recommending Nurse Next Door to anyone seeking Aged Care Services.

We have only just begun our aged care journey. Just before I stumbled across Nurse Next Door it felt as though I’d been shopping for a used car with care factor 0, no understanding of situation, just number crunching with little human element and endless call backs chasing me for the business with no care felt whatsoever. Kylie was my first contact and she was highly professional, empathetic/understanding and totally accommodating to our situation. She revealed a little of the back story behind the business and what twins, Michelle & Nicole, are doing to provide a service to our local community like they do is noticed and appreciated! Omg am I so glad I found you. Thanks for showing up in my parent’s time of need. It’s early days but we already feel completely supported and heard. Keep up the pink! 🩷🌼🩷🌼🩷

I have had Nurse Next Door Brisbane support me for the last 10 months. I find them very reliable and considerate. Always on time, they do what I ask of them and take initiative. Easy to contact. I would recommend their service for anyone in need of support. All the above and can’t fault them and will only get better with their care. Sincerely, Bruce 😉

Excellent care by friendly professionals who are genuinely interested in the client and carers.

Don't know how I got by without them. Nurse Next Door makes every day better, even the ones when I'm at my worst.

I have now used Nurse Next Door twice and have been really impressed with their level of service and expertise. The companionship carers they provided to assist my ageing mother were perfect for the role.

I have been with NND for a few years now. So accommodating, professional, caring and friendly. I have dealt with others and they are the most organized.

We highly recommend Nurse Next Door Home Care Services. Michelle and Tim are wonderful to deal with. Once we identified the needs and days of service that we required, Michelle and Tim offered a quick and prompt Nurse/Aid immediately matching our unique, tailored needs. Shannon is fantastic, and the service also provided team leaders attending, making sure all needs are satisfied by both parties. The services involve walks, shopping, general house duties, meal preparation and really anything that we ask for. Perfect. Cannot praise them enough. A wonderful service provided by wonderful and caring people.

Incredible care for my totally incapacitated Husband. Everyone is so polite and respectful to him which is not easy as he is difficult. Nothing is too much trouble from Agnes and colleagues.

A really great team of highly qualified, professional and caring staff! They have assisted in making my situation easier to manage, supported me in the tasks I cannot do myself and provide an ear and comfort when things get tough, as some days obviously are better than others. I highly recommend Nurse Next Door if you require nursing or caring support from understanding, highly qualified and knowledgeable staff.

Genuine and authentic care. Highly recomend.

Exceptional care and compassion!” I’m so impressed with Nurse Next Door Home Care Services Macarthur. Thank you so much for taking good care of my grand mother …entire team has been incredibly kind, professional, and genuinely caring specially Yijia she has gone above and beyond to make sure every client feels supported and valued. The communication is excellent, and you can tell they truly love what they do. I would highly recommend their services to anyone looking for reliable and compassionate home care. Thank you for making such a positive difference!

Very positive experience setting up a new in-home support team for new client. Friendly reliable staff who have been quick to develop a rapport.

I feel very honoured to have been the very first client for Nurse Next Door at Kiama! I needed assistance after knee replacement surgery including showering, putting on and taking off surgical stockings and transport to my medical appointments. They also assisted me with some light household duties in the first week or so. Michael, Rebecca and especially Julie are such lovely people and gave me the confidence, reassurance and advice to get back on my feet in a month or so. They were kind enough to make arrangements so I didn't miss out on getting to see Keith Urban in concert again in Wollongong- we had such a fun night! I highly recommend this service - they helped me out so much and we had lots of fun along the way.

I get a nursing service from Nurse next Door Blacktown for my catheter change , the nurses are very professional , they do provide education for my carers as well during their visit. Saral and her team are supportive, respond. in time very happy with the service.

I can highly recommend these wonderful people. They are very caring, knowledgeable, skilled nurses. Happy to help in anyway they can. We were floundering when mother-in-law came into our care but Michelle and her crew have been great and sorted us out to a large extent. Chris Atkins

Recently commenced services with Nurses next door. I am so relieved to being supported by Agnes and her team who are very proffessional, efficient supportive and caring. If you need someone who can Support you in cutting through all the beaurocracy and support you for your ongoing needs these are the team to go with. Good luck on your own journey with Aged care.

Nurse Next Door have made it so much easier for me coping and coming to terms with an SPC and also providing me with excellent guidance on how to care and maintain my SPC when I am home alone. The Care Designer RN made me recognise that I do need to use a walker especially when I am walking longer distances and places I am not familiar with. They have made me comes to terms with it and have given me incentive and empowered me to start walking again using a walker because I love going for my walks. Thank you Nurse Next Door for being there for me. I wouldn't have been able to achieve my independence like I have without your help P.S And they always make me have a good laugh! They do say laughter is the best medicine

I would have to echo other reviews in their high recommendations for Nurse Next Door. I have found the nurses to be both gentle and patient, and willing to take the time to build a relationship, which is great. This makes the care that they provide that much more valuable, especially when dealing with reluctance to even accept help. Nothing is too much trouble for them, and I would also like to note Michael's attention to detail, care, and flexibility when schedules need to be adjusted, as they so often do. Highly recommended!

Each carer that Nurse Next Door sent to support my mum was excellent. Professional, personable and a great cook! I felt she was safe in their care.

I can only recommend! Great service! Shalini was punctual, communicative, compassionate and knowledgeable. Exactly what I needed after my hospital recovery. Many thanks!

What an amazing service - attended my disable Brother when no other services would come to his home. Will certainly use again 10 out of 10 from our family

The support workers have shown incredible kindness, patience, and compassion while caring for my loved one with dementia. They treat them with dignity and respect and always go above and beyond to make them feel safe and comfortable. The workers are reliable, professional, and genuinely caring. They understand the challenges of dementia and provide calm, respectful, and attentive care every day. Communication with our family has also been excellent. We are very grateful for their support. We highly recommend this support team for dementia care. Their support has made a huge difference to our family. Lorraine and Alan

Very good service. Caring staff.

Well explained

Fantastic service, timely and always with smiles. always a prompt response. Highly recommend.

I used Nurse Next Door for NDIS care while on holiday in Perth and can't recommend them highly enough. Hannah and Lily from the North Perth branch are some of the best people I've worked with - knowledgeable, personable and were very accommodating with my (lack of) holiday schedule. Will definitely be using their services for future trips!

"Met all our needs, with a friendly, reliable and totally capable worker" (14/9/24)

Excellent kind caring service which for me was easy to arrange and perfect for my Mum. Cannot thank them enough for how lovingly they cared for her, how quickly and easily it was set up and perfect when she needed that extra care and help. Totally professional and prompt .... most appreciated

Jodie has been very responsive and prompt with her email communication. She has also done an excellent job arranging for nurses to visit the client on time.

Excellent nurses. Not only do the nurses do what they’re tasked to do, they also give you a boost with their friendly chat and their genuine care...

Efficient, great and quick communication and my mum is nothing but happy, so thank you."

Kristy and her team were absolutely incredible helping me to set up 24/7 Care in an extremely short period of time. The staff were so kind, caring and respectful. Brilliant service providing dignity and respect for a family friend. There are no words to describe how grateful I am for your help. Truly fabulous service. Would highly Recommend to anyone. I am a nurse myself. Would trust this team to care for me, My Family and friends. 🥰

NND have provided a valuable care option for my mum in her home. With NND as a part of our regular care team, I feel confident there is also back up with experienced carers when we need it.

I had great difficulties trying to organize nursing care for my brother who came to stay with me in Canberra for 4 months. Rang numerous providers but they had no nursing capacity to help us out. Rang Nurse Next Door and they were absolutely brilliant from the start. I spoke with a representative and they organized for someone to come out and assess our needs. The nurses who attended my brothers services were absolutely brilliant, very caring and showed a lot of empathy. It was wonderful seeing my brother interact so well with others. They all cared about their work, you could see they loved what they were doing. We were kept up to date with weekly rosters, so we knew exactly who was attending. I would highly recommend their services.

Fantastic services, support and care provider. Thank you!

Excellent,efficient service. Always on time and the nurses do a marvellous job. Would thoroughly recommend them.

The team at nurse next door Joondalup are amazing, Steph is a fabulous carer, nurse and co-ordinator..Steph is such a bright and bubbly character, full of enthusiasm and always starts everything on the positive, definitely lightens the day and makes her clients feel very special, nothing is too much for Steph, we are thankful to have her help and Ernie will definitely continue to live his best life

I had been amazed of how my life turned around, simply by the caring routine from all the assigned support workers the last 9 months. I am happy and proud to say my life is still transforming for the better and better!!! Having to go through the pitts and was at rock bottom, suffering from various mental and physical disabilities for years ( firstly undiagnosed) I found life hell to simply put. With the professionalism, caring, understanding of all the staff, from the management and each and every support workers had made tremendous progress and contributed positively into my life each and every encounter. I thank you from the bottom of my heart, Graham, Tesring, Rodney, Tula, Robin, Christine...Thank you Thank you. And of couse thank you to Ross, the head that making it all possible.

They are a very happy group. They care about the people staying home comfortable

Thank you Zoe and your team for taking such great care of a family member of mine. We were concerned about getting any sort of care at home due to the fact that he can be difficult at times. However, Zoe took the time to allocate the right person for the job and we are so grateful. Thank you!

Debbie from Nurses Next Door is just lovely. Very kind, patient and understanding. She had gone out of her way to help me and make me feel comfortable as well as help with things that my support coordinator could be doing. She has contacted my GP herself for prescriptions and followed up on other needs.

Since becoming a client I found the management and support workers to be professional and very caring. The support team I currently have is the best I have had since 2020.

I Romeo Arnido would like to congratulate Fiona and Beth and the staff of whom I have found there service and professionalism, to be act accordingly as instructed with the care plan . Job well done

Because of a complicated accident, I must emphasise above all professionalism, empathy and humanit y of thé service. In my case, as a foreigner in Australia, she gaves me confidence and emotional well-being, which was essential for my recovery and general health.

Have found Nurse Anna open to discuss and alleviate any patient concerns is friendly and caring