End-of-Life Pathway with Nurse Next Door

Daphnee was very committed to implementing the care plan for full time nurses as soon as possible for my mother with severe dementia. (who has since passed). Her patience and commitment was astounding and the professionalism of the dedicated nurses was reassuring and greatly appreciated. This company focuses on high calibre staff and take the stress out of caring for loved ones at home. Great communication. Highly recommend.

"Nurse Next Door Adelaide South West have gone above and beyond for the care of our mum and dad. Staff are so caring, consistent and reliable. Has made a huge difference to our lives. "

A very caring, group of people. I would recommend Nurse Next Door Home Care Services to anyone that requires support and health care all in one.

They provide very excellent service. They go above and beyond. Their team is 24/7 available. They are dedicated and passionate what they do . Highly recommend.

Absolutely fantastic service ! 100% reliable , from the first phone contact to expediently arranging for initial assessment - then 1 hour later (after assessment ) a delightful ,caring , supportive lady carer arrived to help out ...... We cannot praise Nurse Next Door highly enough & would not hesitate to recommend , nor use the service again & will do so . Sincerely Jennifer

"The nurse that attended was excellent. He made my aunt feel safe and was gentle and with her. He reassured my mum about my aunt's legs and provided additional information to further support my aunt's recovery which was helpful."

I highly recommend Nurse next Door Werribee. I needed to find an aged care company for my dad last year. They were so helpful in guiding dad and I through the process and what to expect I had no doubts to continue using their services. They're very professional, friendly and have great communication. My dad's carer is amazing and patient with dad I have high confidence leaving my dad in such good hands. Thank you to management Eugene, Sharlini and Melissa for looking after my dad so diligently. Can't thank you enough.

I signed up with Nurse Next door Macarthur after learning about them from visiting and expo. From the first phone call it was clear to see that they had my best interest at the forefront. Yijiah and Daphnee have been amazing with linking me with the most amazing carers! They are kind, caring and always looking to do more to support me in the home. I appreciate everything they do. Yijah and Daphnee are always available to answer questions or any queries to I have with regards to my support needs. I highly recommend Nurse Next door Macarthur.

I couldn’t recommend Nurse next door more highly. My daughter has very complex high care needs and they were so helpful filling shifts for us at quite short notice with fully qualified registered nurses. The nurses were fantastic and very experienced. Looking forward to working with them again. Catherine McCann

Fantastic services, support and care provider. Thank you!

Go Above and beyond is all nurse next door does literal life savours for me, my father and family couldn’t recommend them enough for friendly loving care. !!

Fiona, Kiera, Shaye and the rest of the team from Nurse Next Door Brisbane made it happen at short notice when they were contacted by Carers Gateway for Emergency Respite Care. Thank you!

I am very happy with the carers involved with delivering weekly support to assist me in maintaining social connections and well-being

I do not have photos or videos to post, but I can say without fear of contradiction that Nurse Next Door , Joondalup, is an excellent care agency. I moved to WA from Queensland in around July this year and have found the agency to go above and beyond in helping me with the confusion of moving to WA which has many procedures different to Queensland. Without the help of staff I would have been completely lost in the maze of differences I have encountered, but staff knowing the difficulty of settling into a new state have been wonderful. I would also like to say, that as an elderly person with a terminal illness, their care has been outstanding. I could not have wished for better. There were some small issues in the early stages getting to know a new care agency and settling into a new state, but these were sorted with care and patience, for which I am very grateful. I cannot speak highly enough of Toral, the CEO of Joondalup and her staff. Elizabeth E. Alves, Regents Garden Wanneroo WA

I would like to share my positive experience with Nurse Next Door. Their team supported my Dementia Care and Support Program , facilitating sessions for carers of people that live with Dementia. What truly stands out is their genuine compassion and generosity towards participants. I also deeply appreciate their openness and inclusivity when supporting people from culturally and linguistically diverse (CALD) communities. Their approach shows cultural sensitivity, understanding, and a willingness to adapt to each person’s background and needs. Overall, Nurse Next Door has been a supporting partner to run my program sessions. I would confidently recommend their services to anyone seeking compassionate and inclusive support.

Great businesses need to be spoken about and recommended; without doubt Nurse Next Door deserves this completely. I’ve been receiving nursing care from them for close to two years. Within that time, I can honestly say I have received nothing more than pure professionalism and a great service. Adding to this, I can say they are good people, kind people, and funny people who actually give a damn. This is very rare these days for other organisations who just treat you like a number. If you are in the need for great Nursing care or personalised Home Care Services, look no further than Nurse Next Door. I promise you won’t be disappointed.

Amy is very professional and on time. She has excellent nursing knowledge/ skills and cares for her patients greatly. Nurse Next Door is 100/10 in the way everything has been handled and professionalism. I would recommend them to anyone needing nursing/ care services.

"Mum was smiling when we returned home and Wendy was able to easily chat with us and let us know how the afternoon/evening progressed" (1/12/23)

Really highly skilled professional support workers highly recommend for anyone needing above and beyond support

Highly recommended Nurse Next Door Very professional company with lovely carers putting the needs of their clients first 👍 NND have been looking after our son Gavin since February this year he has MND and we are just so happy with the standard of care from all the staff and carers 🙂 this takes away a lot of worry and stress from us very satisfied 👍 Jennifer and Jan Rasmussen

Great Employer. Understanding, kind and professional. Client focused but balanced with staff development and respect.

Caring, wonderful service from Nurses Next Door. I am so grateful for their prompt, courteous, kind and professional manner in which they have helped and looked after me. The Nurses personnel are absolutely the best help I could ever have hoped for in time of urgent and continuing need.

Great listening skills and good match of staff to client

I have been using the services of Nurse Next Door for my mother for over 2 years now. Mum's weekly carers are so professional and friendly and very bright company for Mum. NND are always flexible and responsive and it puts my mind at ease knowing that Mum's care is top notch and that she is happy in their company. Mum made a decision to stay at home and not move to retirement care. Nurse Next Door has allowed Mum's wishes to be a reality, supporting not only Mum, but we as Mum's family also. I highly recommend Nurse Next Door in Canberra!

Nurse Next Door provides an excellent service to my adult daughter who has complex skin care needs.The nurse was kind , courteous and knowledgeable .Highly recommended.

I can’t speak highly enough of Nurse Next Door. Their admin staff were fantastic and always available and willing to adapt and discuss what ever was needed. Carers and Nursing staff next level. They always kept me informed of any and all changes in my father’s health. Best of all, they alway showed up. No days off. This enabled my father to stay in his home until the end. And that was his greatest wish. Thank you sincerely to Keir, Amanda and Yeshi. You always greeted my Father with a smile, love and attention he deserved. 🙏❤️

Agnes and her team helped my father and me as he battled a very aggressive degenerative disease. After going through all the bureaucracy of MyAgedCare and other government departments, it was so much easier to get going with Agnes and the carer who worked with us. They were very attentive to any issues, and reassured us along the way. I very much recommend Nurse Next Door Coffs Harbour, would go with them again in a heartbeat.

After contacting many providers NND Canberra were the only one that were willing to provide the service and were still using the NDIS for nursing support. I was requiring a nurse to perform, support and trouble shoot a procedure for my son who has a disability in his home. The service was set up with ease. I have also found the communication between the agency and my son, and I has been excellent. My son is very happy with the support he is getting with the nurses (who have all been the same people) and we always receive the roster in advance. The nurses are trained well in the procedure and have always been respectful to my son. Very happy with NND Canberra.

Sinse engaging Nurse Next Door - Brendan Arboit and his Team as the service provider to deliver NDIS supports to my 3 brothers , the experience of finally recieving a service that is highly committed to the people it serves is truely a blessing. Considering past experiences with NDIS service providers, NnD go above and beyond expections to deliver a well organised and effective support service to indivuals and their Families navigating and engaged in the highly complex NDIS system. NnD support staff are well equipped to ensure the supports provided meet the needs of the consumer towards empowering their choice and control , self reliance and independence while maintaining their individual Social, Health and Wellbeing. The support staff are well informed, client focused, very compassionate and dedicated people specifically selected to accommodate the consumer preferences. NnD whole of service is quality guaranteered. I would refer Nurse Next Door to anyone who requires a qualified compassionate service in the NDIS and Aged Care sectors. I would like to Thank you Nurse Next Door for making the dark finally have glimmers of light xxx Much Respect Always from The Huxley Family , Charters Towers QLD 4820 Australia

Amazing she help out a lot love having her here we have good chats good laughs together got nothing bad to say to be honest she doing a amazing job

I’ve had the pleasure of working with Nurse Next Door Townsville to support a number of NDIS participants, and my experience with their team has been consistently outstanding. They genuinely care about the people they work with, and that dedication shows in every interaction. The staff are well trained, professional, and compassionate, which makes a real difference in the quality of care delivered. Both participants and their representatives have expressed how happy they are with the services they receive, noting the reliability, respect, and personalised support provided. Nurse Next Door Townsville demonstrates a strong commitment to person‑centred care and consistently delivers services that meet the needs of those they support.

Are you looking for friends and careers who go the extra mile without being requested to? Nurse next Door is such a family that will always adopt you in their family. I am a client of Nurse next Door; my name is David Barnwell I have used their service for 8 months now. I have been made welcome, appreciated, and adopted by each family member of Nurse Next Door who communicate and care for me. I love how extensive my individual care concerns are acted upon whether caring for me paid time or when careers are in their own time. As a diabetic I rely on medication and pen for injections each week. I in conversation communicated that supplier were not able to keep up with Diabetic suffers demands, next moment Belinda was phoning many chemists to see if they had supplies? Eventually a chemist one hour round trip from my location had one in stock. After leaving details Belinda prepared to drive to the chemist and pick up my diabetic pen, Belinda suggested I stay home relax she would return that shift before leaving for her home. Experiences are too many to share of encounters other careers and nurses and staff I have had with. Nurse Next Door are family, are you seeking such like people who care what more can be done to improve quality of life for everyone.

Michelle is the most Amazing, compassionate, and caring Nurse who goes above and beyond! I highly recommend Michelle and her team without hesitation! Cared for my husband for his final 2 weeks, and she made me feel we had know each other for a life time! Sharyn

When my husband needed care, we got recommended to this place. I could absolutely say this organisation has a heart of gold. The carers they employ, are like angels on earth. They cared for my husband like he was their relative. I could never thank them enough for all they did. Im truly grateful and thankyou to have met them. They truly changed my life Thank you x

The support and help provided by Nurse Next Door Home Care was invaluable. They were very flexible and helpful to make sure they met the needs of my husband who has a brain injury. They were always professional in their service delivery and provided a high quality of service in a reliable and consistent way.

I can only recommend! Great service! Shalini was punctual, communicative, compassionate and knowledgeable. Exactly what I needed after my hospital recovery. Many thanks!

Great support!

Very professional in all they do would definitely use again

Nurse Next Door from the initial visit till my Mum passed were outstanding, caring carers is the best way to describe them, i can recommend them highly if you have the need for carers. They are with the loved one the whole time allocated and do the work that is required and more, they are above and beyond.

Keir and her team are wonderful, they came out to my home, discussed our needs, put in place support and check in with me to see how things are going. Fabulous service! I love seeing my caregiver each week in her pink uniform. We are so lucky

We have had an exceptionally positive experience with Nurse Next Door and cannot speak highly enough of the care provided to our daughter. Brendan, Erica, and the entire team consistently deliver a high standard of care, with genuine attention to every aspect of our daughter’s needs. The carers are professional, compassionate, and respectful, and they integrate seamlessly into our family home in a way that makes everyone feel supported and at ease. Communication has been outstanding. Brendan and Erica are efficient, approachable, and always just a message away if we have questions or need guidance. The staffing team is equally impressive — prompt, flexible, and incredibly accommodating. Even when changes are required at short notice, they always ensure care is covered, which has been invaluable for our family. We are deeply grateful for the ongoing support, reliability, and kindness shown to our daughter and to us as a family. The level of service and care provided has made a meaningful difference in our lives, and we cannot thank the team enough.

Absolutely fantastic service. My support person Lauren is very supportive, proactive and charismatic.

I am enormously grateful for the ongoing support which Nurse Next Door in Ballarat provides for my elderly mother. Their staff are consistently gracious, attentive and caring. Their services are professional and very competently delivered both in their home care and in their administrative arrangements. And their genuine dedication to my mother's well-being is superb.

It is a pleasure to be supported by Fiona, Beth and the team at Nurses Next Door. They listen with compassion and enable me to follow my life dreams.

Nurse Next Door Hobart West gave us the most wonderful, caring service during our loved one's illness. Such amazing staff, so responsive, kind and supportive. They made a difficult situation so much better for our family. I would highly recommend to anyone.

I use nurse next door as I have MS and cancer, the girls I get are absolutely fabulous, I would recommend them to anyone, they are kind, helpful and go above and beyond. I’m so greatfull for them all.

Liz, Rhiannon and the rest of the team are more than fantastic. Nothing is too much trouble for them, and in a tough, emotional time they have gone way over and above to help. Their proactiveness coupled with their sincere caring, friendly and down to earth nature has given me peace of mind that we made the right decision in engaging them. Would have no hesitation in recommending them.

I cannot speak highly enough of the staff from Nurse Next Door . In dealing with my elderly Mum I have found the nurses to be professional and compassionate . Everything was explained clearly and all of my questions were answered . I have no problem in recommending Nurse Next Door .

Excellent nurses. Not only do the nurses do what they’re tasked to do, they also give you a boost with their friendly chat and their genuine care...

I'm moving my Mum up from N.S.W and Fiona from the Nurse Next Door was an unexpected gold mine of practical advice on what to do first and where to get the support my Mum needs. I received an information booklet listing services and a home care check list to help me make the best choice of which provider to go with. Nurse Next Door ticked all the right boxes for mum and me. Recommend Nurse Next Door as your first point of call for home care services