End-of-Life Pathway with Nurse Next Door

Very professional in all they do would definitely use again

Nurse next door has had a dramatic impact on my life. The staff are caring, kind and always ready to help. Over the last few months this has enabled me to work at improving my health situation with the support of Nurse Next Door. It is wonderful to know that they are always available to help. I would recommend Nurse Next Door to anyone who needs support with their situation.

Nurse Next Door is currently caring for a family member who experiences Parkinson's Disease. As an organization they are professional and reliable. I have found communication easy, with a willingness to create a team process that works for the best possible outcomes. Example: I suggested that a weekly remedial massage be part of my brother's care plan. Nurse Next Door team organized this process which is now streamlined, part of his routine. I feel he is in good safe hands. If I have any concerns I feel as a family member I'm listened to, part of the team. As a family member living overseas, I'm so pleased to have found a group that care for my brother like they would care for a member of their own family ! My brother appears happy, informs me he well cared for. Thank you

Amazing organization. Every person we have come across so far from Nurse Next Door has been outstanding. Their compassion , patience and skill is second to none. We are so grateful to have them in our lives, helping us with our beautiful mum (who is beyond beautiful, but not too easy to care for :(. )

We engaged Nurse Next Door to check on our 90 year old Dad on a weekly basis after health complications and surgery. They have been exceptional. The care has been fantastic and their communication to us kids on how our father is has been priceless as we live over an hour away from his retirement village. I highly recommend their services.

Sara is a very dedicated and professional carer. She is punctual, knowledgeable and extremely pleasant. I could not recommend her more highly!

Amazing team of local people ⭐️

I cannot speak highly enough of Nurses Next Door and lovely Dee who helped me at the last minute to organise care for my grandparents. All the nurses were extremely knowledgeable and caring. Thank you so much to Nurses Next Door for your excellent care and kindness. Thank you!!!

It is hard to really describe just what a blessing Kristy's appearance in our lives was. I think many people will relate to the experience of thinking their parents are going along just fine and managing life to suddenly realize that they are not. Dad had been a central person in the extended family, making it his mission to look after everyone and help wherever he could. He'd been doing this for years and I think we all just felt he would go on forever. I was interstate and visiting regularly but probably always seeing him and mum at their best. It seemed a sudden decline when mum rang in tears to say that dad was struggling but in reality, it was a gradual decline over many months. Dad ultimately had a few weeks in hospital and then rehab. During this time, it became very obvious that in order for dad to come home he and mum were going to need help. This was a confronting prospect for a couple that had always managed everything on their own. Mum in particular is very private and quite shy and it was important to find someone with whom she in particular would feel comfortable sharing the very personal experience of caring for her husband. In my initial phone call to Kristy, I explained the situation and she understood immediately what I meant. From the moment she walked in the door to meet Mum and Dad it was so obvious she was perfect. With many years of experience nursing people at their most vulnerable, plus a good country upbringing, Kristy had incredible intuition, empathy and an ability to read people and situations. Mum was immediately, at ease and Dad was chatting away to her like she was a long-lost friend. These incredible personal qualities continued to shine through over the next few months. For both Mum and Dad Kristy became a trusted friend and helped both mum and Dad live their best lives together. Dad was always treated with great respect and kindness and endless patience. On the days when Kristy was not on duty, dad would tell us we were doing pretty well, but not as well as Kristy. This was always followed be a little chuckle. Kristy it was the small things you did that made the difference. Those cups of tea and coffee, taking the dog for a little walk when mum was too exhausted to manage and the long discussions about AFL with dad that just helped so much during such difficult times. You made our lives so much better. Leaders set the tone and culture of a community. Kristy's leadership is marked by compassion and humility and a real love for helping people. Her team at Nurse Next Door are lucky to have her and by example they too have the qualities that matter. We miss dad enormously but so grateful to you Kristy for all you did for him and mum. To anyone out there needing help, I can't recommend Kristy and her team highly enough.

We have recently engaged Nurse Next Door, I really liked the approach Lauren had when meeting my Mum. The focus was on finding out what she has stopped doing and would like to start again, rather than being all about the medical side of things. Both Tim and Lauren spent a lot of time talking to me about Nurse Next Door before we made a time to meet. I really appreciated the information they provided and the obvious care they both had with helping my Mum and also me.

Laura & her team have made such a wonderful impact on my life. I feel so supported & cared for with my support workers going above & beyond to make my life as stress free as possible. Thank you all ❤️

"Met all our needs, with a friendly, reliable and totally capable worker" (14/9/24)

The nurses at Nurse Next Door are amazing. So caring and understanding re my needs. I am so happy with this service.

We are very grateful for the support and care we have received. The Melbourne North team have been professional, compassionate, and understanding throughout our journey. They have shown great patience while we adjusted to accepting the need for support, always respecting the pace at which support was accepted and encouraging independence. Their assistance has made a real positive difference in our lives, and we recommend their services.

The service was excellent. The support workers and nurses who I spoke to on the phone were very helpful and polite. They found support for my client in the same day. I would highly recommend their services. If you need support in your own home for a loved one or client the staff are professional but caring.

The team at nurse next door Joondalup are amazing, Steph is a fabulous carer, nurse and co-ordinator..Steph is such a bright and bubbly character, full of enthusiasm and always starts everything on the positive, definitely lightens the day and makes her clients feel very special, nothing is too much for Steph, we are thankful to have her help and Ernie will definitely continue to live his best life

We have been very happy with the way Nurse next door and their carers assisted Mum to stay in her home. Love ya work

The staff at nurse next door have gone above and beyond they have really helped me in every way with my recovery. Nothing has been a problem and have always made sure even last minute there is a nurse when needed. Zieta the managing director is the most kindest thoughtful human I have every met. You’re definitely not just another patient to then but someone they care about. Will highly recommend them to anyone

I am a physiotherapist and have come into contact with many care services whilst treating clients in their places of residence. Michael’s team at Nurse Next Door Ryde is the best I’ve come across. They all show a genuine desire to improve the quality of life of their clients - and go the extra mile to do so. I strongly recommend their service for anyone who is in need.

The team are absolutely amazing. We needed some support in a hurry and the team were able to have a customised support plan and schedule put in place incredibly quickly. The commnunication and engagement from Rhomee and team was next level, and never left us in doubt where things were at and allowed issues to be dealt with efficiently. Thank you!

Tim and Danielle at Nurse Next Door have been tremendous.There professional skills ,punctuality and communication have been fantastic.It has been a pleasure to have them to our home.I highly recommend their services. Phil

Sarah and her caregivers were amazing. Sarah was very happy to answer all my questions and made the whole process of getting help at home so easy. My caregiver Gordon, is always on time and has that big smile on his face. The pink uniform looks great and he always goes that little bit extra.

Lauren and her lovely team of nurses went above and beyond for my client. He had oral surgery and required a registered nurse to look after him during the night. The nurses were exceptional, thorough, punctual, caring and handled the family dynamic very well. I will definitely recommend and use nurse next door again.

Great service and great people to help support my family especially my Mum.

Nurse Next Door have a great care support team - they are genuinely caring, very supportive, friendly and professional. Thank you for the work you do

Absolutely wonderful Nothing is too much trouble Andrew and his staff are caring supportive and professional A carer named Mercy is a ray of sunshine and a joy to have in our home. Thank you to all at Nurse next door.

I am someone bedridden and I have been extremely impressed with the Company Nurse next door and the nurses are always make me feel that I am important and I am never a problem to them. I have been so impressed with every staff member whether i call the office or the nurses themselves never make me feel uncomfortable and their attitude and willingness to help me. I would honestly recommend Nurses Next Door to anyone that needs help

Have had the Blacktown team look after me for the last four months I think it is after surgery on my neck they've been a great team they've looked after me they've made sure that I've had everything I need before they leave I recommend them to anyone

Nurse next door has gone out of the way to help our family. Yijia was very informative from the beginning and quick to respond to always get care in place we needed. Very thankful.

Genuine and authentic care. Highly recomend.

Great service from initial contact through to the actual care of our precious daughter. We can highly recommend NND to anyone seeking care for their loved ones. Will certainly use them again.

Amazing service and care from Shalini and the team. They are so friendly, great communication and have amazing compassion and care with my son Ben. Without your support Ben's pressure wound would not be healing this quick. Thank you so much

Nurses very competent and related extremely well to patient/client.

Nurse Next Door Hobart West gave us the most wonderful, caring service during our loved one's illness. Such amazing staff, so responsive, kind and supportive. They made a difficult situation so much better for our family. I would highly recommend to anyone.

Professional and reliable.

My dear 43-years-old, NDIS pensioner son, has been a client of Nurse Next Door (NND) in Melbourne CBD since 2021. NND has been a wonderful care agency for him in that time. The different NND Carers he has had in these 3 years have generally been excellent for him — On time, disciplined, hard-working, interested, sensitive, supportive, and friendly. NND managers and administrative staff have also been very efficient, effective and most helpful, supportive and respectful in their interactions with us, particularly in their planning, organising, and clear and frequent communication. I highly recommend NND to other people in Melbourne (and elsewhere in Victoria) who may need excellent welfare care for themselves, or family members or friends, in future !

The support and help provided by Nurse Next Door Home Care was invaluable. They were very flexible and helpful to make sure they met the needs of my husband who has a brain injury. They were always professional in their service delivery and provided a high quality of service in a reliable and consistent way.

Nurse Next Door is a wonderful and much needed organization. Kristy and Rachel are both very easy to deal with and are quick to respond. A huge thank you and love especially to Sally, Mary, Amanda, Danni and Georgia who were always so caring and kind to me and to Spike and Missy. Thank you

Mandy is a friendly very helpful nurse especially If I have a problem. I appreciate the continuity of care. Robyn

NND have provided a valuable care option for my mum in her home. With NND as a part of our regular care team, I feel confident there is also back up with experienced carers when we need it.

I can highly recommend Michael and his team of carers. The service that Michael offers is incredible. From the first day that I spoke to Michael, he offered whatever help he could, such as finding equipment providers for me and was also available to speak to at any time. My dad was looked after by an amazing team of carers who understood my dad's needs and over a six month period, we saw an improvement in my dad's dementia due to the care they provided. They genuinely cared and took the time to get to know my mum and dad. We will miss their smiling faces visiting us everyday. Thank you.

I think it's wonderful. The people are so friendly and I would highly recommend this business.

Nurse Next Door responded promptly to our needs. They quickly established relationships with mum and attended to all her needs - in a professional and respectful manner I have no hesitation in recommending Nurse Next Door to anyone seeking Aged Care Services.

Nurse next door is an excellent company. They not only give the highest quality of care but match the nurse with the clients needs and personality ensuring they provide not physical care but also emotional support. I would recommend them to anyone looking for care of any kind.

Working with Nurse Next Door was a great experience. They were friendly and clear in what they needed for their vehicle wrap, which made the whole process smooth. It's a breath of fresh air to deal with a company that's both professional and pleasant. We're sure their clients are receiving the same level of excellence and professionalism as well. Cheers for being awesome to work with!

I recently had the pleasure of utilizing Nurse Next Door Armidale, and I can't express how grateful I am for their exceptional support. From the initial consultation to the ongoing care provided, the experience has been outstanding. I highly recommend their services to anyone seeking reliable, professional and compassionate home care services. They have truly made a difference in our lives, and I am so thankful for their support. Sruthi and her team are amazing!

I cannot recommend this company enough, my care has been exceptional and am super grateful for all they have done. They are the only nursing home care who were happy and willing to access my infusaport. The nurses, in particular hannah and lily, are so caring, bubbly and lovely.

Nurse Next Door is a respectful and well organised service provider. They prioritise and provide a quality service to their participants. Staff are well trained and supported.

I recently had dental surgery and needed assistance. The Nurse Next Door Home Care Services team were amazing and provided me with great care and I felt safe and supported. Thank you Nurse Next Door Home Care Services team!

Shalini from Nurse Next Door has been absolutely incredible in her role as a Diabetes Nurse Educator. Her dedication to client care, especially in ongoing diabetes monitoring, is truly commendable. She consistently responds quickly to any concerns, ensuring timely support and guidance. Her approach is not only professional but also deeply patient and compassionate, making clients feel heard and supported. Shalini’s expertise in diabetic education has made a significant impact, and her responsible, proactive attitude is a true asset to the team. We’re very fortunate to have her involved in our clients’ care.