Restorative Care Pathway with Nurse Next Door
Recovering from an illness, injury, or hospital stay doesn’t mean giving up your independence. The Restorative Care Pathway is a short-term, government-funded program designed to help you regain your strength, mobility, and confidence so you can get back to doing the things you love.
Through this program, our compassionate team of support workers, physiotherapists, and dietitians works with you for up to 16 weeks to improve your physical condition and mental wellbeing. We ensure you prevent decline and stay active, even if you are already accessing other home care services.
Allied Health Support
Access a team of health professionals dedicated to your recovery. From physiotherapists and occupational therapists to dietitians, we coordinate the precise clinical expertise required to restore your function and build your mobility with confidence.
Help Around the Home
While you focus on getting better, we assist with the rest. Access funding for essential support like personal care, meal preparation and domestic assistance to keep your home running smoothly and comfortably during your specific recovery journey.
Guided by Your Care Designer
Navigating recovery can be overwhelming, but you do not have to do it alone. Your dedicated Care Designer, who is a Registered Nurse, manages your budget, coordinates your therapy team and adjusts your plan as you improve every step of the way.
Access Restorative Care Funding
If you are seeking government assistance for the Restorative Care Pathway, you will need to apply for an in-person assessment through My Aged Care. Here is the step-by-step process.
Step 1: Check your eligibility
To see if you qualify for an aged care assessment, visit the My Aged Care website.
Step 2: Apply for an assessment
If you are eligible, you can complete the My Aged Care online application (allow 15 to 20 minutes) or call 1800 200 422.
Step 3: Prepare for your assessment
Visit the My Aged Care website for a checklist of what to prepare. We recommend gathering your Medicare card, medical history, and details of your GP.
Step 4: Have your assessment
Your assessment will take place at your home or in the hospital. We strongly encourage you to have a family member, friend, or your Nurse Next Door Care Designer there to support you.
Step 5: Receive your outcome
You will receive a letter outlining your approved services and individual support plan. Once you have this, you are ready to choose a provider.
Step 6: Contact Nurse Next Door
Call us on 1300 600 247 (or complete our "ask for care"). We will pair you with a dedicated Care Designer to build a Restorative Care plan tailored to your recovery goals.
Regain Physical Strength
Following an illness, fall or hospitalisation, our our goal is to get you moving again. We collaborate with qualified physiotherapists and allied health professionals to enhance your strength, balance and stability to ensure you feel secure and confident in your daily movements.
Stay in the Home You Love
Our approach empowers you to regain the necessary skills and confidence you need to continue living independently. By focusing on rehabilitation now, we help you maintain your autonomy and delay the need for long term care so you can remain safe and comfortable in your own home.
Achieve Your Personal Goals
We recognise that every recovery journey is unique. Your dedicated Care Designer, who is a Registered Nurse, partners with you to identify your specific goals, from resuming social engagements to managing household tasks, and curates a tailored clinical plan to help you achieve them.
Helping you to Understand
Frequently asked Questions
What is the Restorative Care Pathway?
The Restorative Care Pathway is a short-term program (up to 12-16 weeks) under the government’s Support at Home system. Unlike standard home care which supports you ongoing, this pathway provides intensive, goal-oriented funding to help you recover from a setback, like an illness or fall, so you can regain your independence.
Am I eligible for Restorative Care?
Eligibility is determined by an assessment through My Aged Care. You may be eligible if you are over 65 (or 50 for Aboriginal and Torres Strait Islander people), have experienced a decline in your ability to manage daily tasks, and are motivated to work with a team to improve your independence. It is not for people currently receiving end-of-life care.
How much funding will I receive?
Eligible participants typically receive a budget of approximately $6,000 for a 12-16 week episode of care. If you have higher needs, your assessor may approve a second consecutive episode (funding up to $12,000 total). This funding is separate from your ongoing Support at Home quarterly budget.
Can I get Restorative Care if I already have a Support at Home plan?
Yes. You can access the Restorative Care Pathway even if you are already receiving ongoing services. If you experience a temporary setback, such as a fall or surgery, this specific funding runs alongside your regular Support at Home budget to cover the additional therapy you need.
What services can I use this funding for?
The funding is flexible but must be linked to your recovery goals. Common services include:
- Allied Health: Physiotherapy, Occupational Therapy, Podiatry, and Exercise Physiology.
- Equipment: Small aids like walking frames or shower chairs (Assistive Technology).
- Home Support: Personal care or domestic help if it supports your recovery.
How long does the program last?
The program is designed to be short-term and intensive, typically lasting for 12 weeks, but it can be extended to 16 weeks if needed. You can access up to two episodes of care in a 12-month period if assessed as necessary.
Real People, Real Impact
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Delivering a WOW Customer Experience
Nurse Next Door is a valuable company for our aging population and district in general. This team employs experienced carers that, in my family's time of need, helped to facilitate a diagnosis that was crucial to our loved one. This enabled us to prepare treatment. Nurse Next Door are providers as well as carers, which makes the administration of care easier on the family. This is a relief when navigating the confusion involved with understanding what is available for the level of care required. Our family member was specifically diagnosed with a disease which ensured further funding was sourced so that they may stay at home to feel secure. Our experience was beautifully managed with this company. End of life care is a particularly challenging time for the people involved. Nurse Next Door were there every step of the way. I can't recommend or thank them enough. In memory of Mum XO
Marni Hine
Nurse Next Door Hobart West gave us the most wonderful, caring service during our loved one's illness. Such amazing staff, so responsive, kind and supportive. They made a difficult situation so much better for our family. I would highly recommend to anyone.
Clea Frost
We are so thankful, for the people involved with the nurse next door home service. Given the stresses involved with sick family member, the company has provided a service that is professional, prompt and empathetic to our needs. The daily visit by the carer has been a game changer in the care of our family member and provides a sense of relief knowing we have this incredible support during this tough time in our lives. Thankyou to all involved in this great home care service.
Andrew Knott
My husband has required carers for personal care for the last six years we have been using Nurse Next Door since commencing in our area, Nurse Next Door Carers are the best he has had for their empathy knowledge and professionalism. Highly recommended
Faye Gray
All i can say that you are the best organization i met, very reliable and very helpful. I appreciate all the assistance that you been giving to us even it is out of your duties and responsibilites. I would highly recommend Nurse Next Door especially kylie and goldian which is very very very helpful and professional. No words can express how much i am thankful to this organization.
Nico Hernandez
Well explained
Meg Marsh
Very caring and happy to do things for me.
Kerry
We really appreciate the wonderful help from the Nurse Next Door carers, who have been a fantastic, reliable support for my mother. We feel very comfortable when she is in their care.
Anita Begg
Nurse Next Door are true to their word, " Our Talent is Caring' I was in need of assistance with a fragile and complex situation and Nurse Next Door was prompt and at my front door with a positiveness, trustworthiness, a smile and a caring nature . Their methodology, integrity and professionalism ensured that the most fragile and complex situation was not too difficult or out of their scope. Nurse Next Door are skilled, competent, knowledgeable, and resourceful people. The friendly nurses listened, were accommodating, caring, kind and humble; in turn we felt safe, confident and reassured that we were going to be in the hands of good people . The staff at Nurse Next Door presented a health plan and recommendations so that the best possible health outcome was achieved. Nurse Next Door; you have demonstrated good nursing practices. Thank you for preserving the faith of what it means to service community health outreach programs; servicing the isolated, the fragile and vulnerable citizens in the community. Nurse Next Door, you are wonder workers and you do us all proud!
Filona Barbaro
Nurse Next Door Wagga Wagga are a wonderful company. They are both professional and compassionate. No matter what kind of mood i am in when they arrive I am always in a good mood when they leave because we are always laughing a lot while they are here. And as an added bonus I love pink!
Amanda McKenzie
The Caring Journal
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
