What is Home Care?

A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.

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What is Nursing Care?

Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.

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What is NDIS Care?

Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.

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What is Support At Home?

We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding .  All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.

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Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

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Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

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It's as Easy as 1 - 2 - 3

We Make Getting Care Simple

Step 1

Instant Connection

Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.

Step 2

Getting to Know You

A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.

Step 3

First Visit

We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.

We're open 24/7
Our Clients Love Us!

Delivering a WOW Customer Experience

5

We are so thankful, for the people involved with the nurse next door home service. Given the stresses involved with sick family member, the company has provided a service that is professional, prompt and empathetic to our needs. The daily visit by the carer has been a game changer in the care of our family member and provides a sense of relief knowing we have this incredible support during this tough time in our lives. Thankyou to all involved in this great home care service.

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5

Extremely caring, attentive, always on time and just lovely people. You can really tell they are passionate about not only the physical but also the mental wellbeing of their patients. After spending a month in the Alfred hospital, they gave me the ability to move home with daily dressing changes, wound cleaning and checkups, and their care was by far the best I had received. Thank you for everything Anna, Magda and Sarah ❤️

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5

The Nurse Next Door Adelaide South West Team are Amazing! I cannot reccommend them enough! When Mum's Package finally came through Anthony, Sally & Jo made appointing them her provider and beginning her services so easy and seamless. There was just kindness and ease. Being an only child, Mum has become more reliant on me as she has got older and had more health issues which have caused her to slow down and have more restrictions on what she used to be able to manage. The Wonderful thing with Nurse Next Door is they match their carers to their clients well and Mum has two lovely carers who come twice a week and she loves them. They take her to appointments, shopping and on all sorts of outings and sometimes just stay with her at home and help her with tasks she needs some help to acheive. Another Benefit is she also can get 3 light and easy meals a week which helps her and makes it that she has less meals preparation to do which the careers are available to help her with anyway. The flexibility of the the visits to be added or moved slightly when she has appointments is amazing. Belinda and Sheree show such care and consideration for mum and time spent with them builds her spirits and give her purpose. She has also had the addition of Mandy filling in when the other girls aren't available and Mandy is such a joy and really has a good laugh with mum's and keeps her spirit young at heart. Belind G has also joined her team for extra household cleaning and maintenance that mum cannot manage on her own anymore. I also cant thank Kerry enough for filling in while mums regular girls were away. It warms my heart to see that she is now feeling more independant of me and has her own self worth and purpose the team make her feels so supported to stay in her own home. Thanks so much for the ongoing support from the Nurse Next Door Adelaide South West Team. We look forward to a long relationship of care for mum. Deirdre Dixon on behalf of Rosemary Dixon.

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5

Keir and her team are wonderful, they came out to my home, discussed our needs, put in place support and check in with me to see how things are going. Fabulous service! I love seeing my caregiver each week in her pink uniform. We are so lucky

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5

Keir and Amanda made starting Mum on a Home Care Package easy and there was never any pressure. Great communication, wonderful support workers and always responsive - thank you!!

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5

Great support!

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5

Our family has used NND Newcastle for the last 3 years - whilst Mum was at home for in-home care and then into her transition to nursing home care. The care has been fantastic, it has enabled Mum in so many ways to continue to enjoy life whilst her abilities decline. Staff are warm, professional, adept at managing new situations and communicate back any concerns promptly. They have been our salvation knowing Mum has extra attention in facility care. Highly recommend.

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5

Fiona and her team were easy to engage with. Furthermore, their client care and customer service were par excellence!

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5

I got lucky when I found Nurse NextDoor. The team they have wrapped around me are professional, gentle and caring and bring a spark to my day when they arrive. Nothing is too much to ask, and to be able to speak with your team, not a call centre, is massively reassuring. Well done team, and thankyou.

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5

My dear 43-years-old, NDIS pensioner son, has been a client of Nurse Next Door (NND) in Melbourne CBD since 2021. NND has been a wonderful care agency for him in that time. The different NND Carers he has had in these 3 years have generally been excellent for him — On time, disciplined, hard-working, interested, sensitive, supportive, and friendly. NND managers and administrative staff have also been very efficient, effective and most helpful, supportive and respectful in their interactions with us, particularly in their planning, organising, and clear and frequent communication. I highly recommend NND to other people in Melbourne (and elsewhere in Victoria) who may need excellent welfare care for themselves, or family members or friends, in future !

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Our Success Stories

Real People, Real Impact

Frequently asked Questions

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Is Nurse Next Door registered for Support At Home?

Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.

What does Nurse Next Door do?

Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.

Who is the CEO of Nurse Next Door?

Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.

With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.

What if I need to speak to someone after business hours?

Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.

When should we consider 24-hour home care?

Use this list to help you decide if continuous monitoring is something you should consider:

  • The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
  • The person has difficulty moving around and is at a high risk of falls.
  • The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
  • The person’s spouse or relative is exhausted from helping day and night.

If one or more of these statements is true, call us for a more thorough Caring Consult.

How much does Nurse Next Door cost?

Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.

We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.

You may also be eligible for Government Funding to help compensate with any finances.

Can I trial Nurse Next Door or do I have to sign a long-term contract?

You are not locked into a long-term contract as a Nurse Next Door client.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.

Are your home care services only for Aged Care?

No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more. 

Visit our services page to explore our full list of services.

Will I have the same Care Team all the time?

At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.

Does Nurse Next Door conduct a background check for Caregivers?

Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).

Why should I use Nurse Next Door instead of hiring a private caregiver?

While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.

Our Care Services Team is available 24/7

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Make Your Day Happier?