What is Home Care?

A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.

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What is Nursing Care?

Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.

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What is NDIS Care?

Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.

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What is Support At Home?

We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding .  All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.

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Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

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Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

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It's as Easy as 1 - 2 - 3

We Make Getting Care Simple

Step 1

Instant Connection

Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.

Step 2

Getting to Know You

A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.

Step 3

First Visit

We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.

We're open 24/7
Our Clients Love Us!

Delivering a WOW Customer Experience

5

How can I ever thank your company enough. A last minute trip to Melbourne, Nurse next door came to our rescue and were able to accommodate for our son, at the last minute (my fault). I have never used an agency before for my son A seamless, caring and professional service. Nothing was ever too hard. From the initial phone call, through to the accounts, it was so easy and faultless. Our nurse was so caring and professional, she made my son happy and safe. Thank you!! Our trip would have been a nightmare without you.

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5

All the Carers at the Nurse Next Door make it possible to stay in my own home, the carers offer support in every aspect of my life. Everyone from Nurse Next Door is always smiling and happy and it makes me happy and looking forward to having them again.

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5

Nurse next door supports my husband with Alzhiemers, from first day I met the management team Michelle and Teacey, I have only found this organisation to be absolutely amazing. All the staff in the office couldn't be any more supportive, understanding, polite and completely professional The staff who come into my home are so professional, friendly, helpful and just amazing. Everyone of them not only support my husband but also myself. All staff are totally accommodating to my hisbands needs and undertake every task in such ease and completely professional. No matter what I have asked around my husbands support they all have been completely accommodating with no fuss just happy to help. I could not recommend nurse next door highly enough. I am person who does not mix their words and will only put my name behind recommendations unless I truly believed in what I have stated So take it from me, give nurse next door a call, you will never regret it Thank you to everyone at nurse next door for being so amazing, so accommodating friendly and totally beautiful. Most of all thank you for helping me look after my husband ❤️

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5

They are a very happy group. They care about the people staying home comfortable

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5

I cannot speak highly enough of Nurses Next Door and lovely Dee who helped me at the last minute to organise care for my grandparents. All the nurses were extremely knowledgeable and caring. Thank you so much to Nurses Next Door for your excellent care and kindness. Thank you!!!

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4

“I recently had Nurse Next Door Home Care Services Macedon Ranges. I couldn’t be happier with the results. The home care & meals for one were prompt, professional, and the final product exceeded my expectations. I would definitely use this service again in the future and recommend it to others.”

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5

Aman and her team has been very supportive and reliable. The team always go above and beyond for special needs and I will highly recommend Aman.

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5

Sasha came to provide care for my 91year old mother and she was superb with her. Her easy warmth and calm efficiency relaxed Mum who found her to be wonderful.

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5

I am a full-time carer for my mum and have been for the last four years. I made the decision to change to Nurses Next Door Rockhampton after a bad experience with our previous company, and it has been the best decision I have ever made. The office staff made transitioning easy and comfortable—they are so welcoming and caring, and nothing is too much. The ladies in the office are bubbly and have made a really difficult time in mine and my mum’s life a lot easier. The RN who visits our home comes in with a big smile and bubbly personality, making even a bad day so much better. They go above and beyond to ensure the client and family have everything they need—they genuinely care about both the client and their family. I no longer feel invisible. The support workers I have met are amazing. They are caring, happy to be in your company, and always willing to help make life easier for the client and Family members. Thanks to them, my mum has regained her independence. The team at Nurses Next Door has helped me be a daughter to my mum again, which I never thought was possible. You’ve given both of us our smiles back—we finally get to be happy and make memories together. If you choose Nurses Next Door Rockhampton as your support company, you won’t regret it. Thank you to all the lovely ladies on the team, from the bottom of my heart—from a very grateful daughter.

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5

We engaged Nurse Next Door to provide in-home support for my 89 year old much loved father-in-law, Werner. The services were very professionally delivered and we could not speak more highly of Kylie and her team who do a difficult job with empathy and dignity. As our loved ones age, it can be a daunting task to keep them at home for as long as possible and some outside care keeps them at home longer which is what they much prefer. We have just needed to move Werner into Jindalee Nursing Home but there is no doubt Nurse Next Door enabled this to be delayed as long as possible. We have no hesitation in recommending Nurse Next Door to any family in similar circumstances to ours.

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Our Success Stories

Real People, Real Impact

Frequently asked Questions

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Is Nurse Next Door registered for Support At Home?

Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.

What does Nurse Next Door do?

Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.

Who is the CEO of Nurse Next Door?

Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.

With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.

What if I need to speak to someone after business hours?

Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.

When should we consider 24-hour home care?

Use this list to help you decide if continuous monitoring is something you should consider:

  • The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
  • The person has difficulty moving around and is at a high risk of falls.
  • The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
  • The person’s spouse or relative is exhausted from helping day and night.

If one or more of these statements is true, call us for a more thorough Caring Consult.

How much does Nurse Next Door cost?

Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.

We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.

You may also be eligible for Government Funding to help compensate with any finances.

Can I trial Nurse Next Door or do I have to sign a long-term contract?

You are not locked into a long-term contract as a Nurse Next Door client.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.

Are your home care services only for Aged Care?

No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more. 

Visit our services page to explore our full list of services.

Will I have the same Care Team all the time?

At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.

Does Nurse Next Door conduct a background check for Caregivers?

Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).

Why should I use Nurse Next Door instead of hiring a private caregiver?

While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.

Our Care Services Team is available 24/7

How Can We
Make Your Day Happier?