What is Home Care?

A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.

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What is Nursing Care?

Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.

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What is NDIS Care?

Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.

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What is Support At Home?

We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding .  All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.

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Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

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Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

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It's as Easy as 1 - 2 - 3

We Make Getting Care Simple

Step 1

Instant Connection

Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.

Step 2

Getting to Know You

A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.

Step 3

First Visit

We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.

We're open 24/7
Our Clients Love Us!

Delivering a WOW Customer Experience

5

I'd highly recommend Nurse Next Door: -The management are professional, pick good staff and friendly. -Their Support Workers: - are matched well with me, my interests and spiritual beliefs. - are always punctual (if there's a delay in traffic or prior client, I receive a phone call by administration staff to advise). - well dressed (in bright pink uniform tops). - Office Management and owners willingly come and do shifts if someone calls in sick. - Any new support workers are always accompanied by management at first visit, not just arrive and not introduced to them. - Support Workers have ideas that I may not have thought of, about where to get something, or go for a drive somewhere discussed with me to assure I'm happy with suggestion. - I feel safe in all Nurse Next Door cars (which includes that their cars are maintained, clean and never have to stop for petrol. - I’ve never got lost getting to an appointment with their Support Workers (they have google maps on mobile phone or their modern car has the capacity to locate destination. - I look forward to working with Nurse Next Door, not only over the festive season as I don't have family or a holiday to go to but for the years to come.

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5

Agnes and her team helped my father and me as he battled a very aggressive degenerative disease. After going through all the bureaucracy of MyAgedCare and other government departments, it was so much easier to get going with Agnes and the carer who worked with us. They were very attentive to any issues, and reassured us along the way. I very much recommend Nurse Next Door Coffs Harbour, would go with them again in a heartbeat.

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5

Sasha came to provide care for my 91year old mother and she was superb with her. Her easy warmth and calm efficiency relaxed Mum who found her to be wonderful.

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5

We are very happy with Nurse Next Door and would recommend this company.

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5

Liz, Rhiannon and the rest of the team are more than fantastic. Nothing is too much trouble for them, and in a tough, emotional time they have gone way over and above to help. Their proactiveness coupled with their sincere caring, friendly and down to earth nature has given me peace of mind that we made the right decision in engaging them. Would have no hesitation in recommending them.

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5

Nurse Next Door stepped in to assist with urgent, in-home palliative care when our regular provider failed. They provided a responsive, compassionate and professional service that permitted my mother to die in her own bed, with loved ones around her as she wished. As a health professional myself, based on our experience, I fully recommend them.

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5

Nurse Next Door have been a great support and the staff enable me to live comfortably in my own home they are a great team and company. They go over and above to assist me in my daily living

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5

We are really happy with the Service. The nurses are incredible and so helpful in every detail always happy to help any way possible. They are always on time and are very kind happy nurses. I can’t recommend them enough.

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5

Being at Nurse Next Door feels like joining a family. The flexibility and the strong communication allow for genuine connections with both clients and colleagues. Each day brings new stories and experiences that enrich my life. When a client's mood lifts and they smile as I leave, I know I have made it positive impact. It's a privilege to be part of such a meaningful moment, and it never feels like just a job. Caregiver Gippsland

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5

Keir and her team have very diligently cared for my very dear friend every day for months. I couldn’t ask for a more responsive and caring team. I’ve met a lot of service providers in my time and this team is the best! Great communicators always putting the client at the centre of what they do. Thank you-it’s such important work you do.

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Our Success Stories

Real People, Real Impact

Frequently asked Questions

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Is Nurse Next Door registered for Support At Home?

Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.

What does Nurse Next Door do?

Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.

Who is the CEO of Nurse Next Door?

Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.

With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.

What if I need to speak to someone after business hours?

Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.

When should we consider 24-hour home care?

Use this list to help you decide if continuous monitoring is something you should consider:

  • The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
  • The person has difficulty moving around and is at a high risk of falls.
  • The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
  • The person’s spouse or relative is exhausted from helping day and night.

If one or more of these statements is true, call us for a more thorough Caring Consult.

How much does Nurse Next Door cost?

Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.

We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.

You may also be eligible for Government Funding to help compensate with any finances.

Can I trial Nurse Next Door or do I have to sign a long-term contract?

You are not locked into a long-term contract as a Nurse Next Door client.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.

Are your home care services only for Aged Care?

No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more. 

Visit our services page to explore our full list of services.

Will I have the same Care Team all the time?

At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.

Does Nurse Next Door conduct a background check for Caregivers?

Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).

Why should I use Nurse Next Door instead of hiring a private caregiver?

While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.

Our Care Services Team is available 24/7

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