What is Home Care?

A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.

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What is Nursing Care?

Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.

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What is NDIS Care?

Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.

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What is Support At Home?

We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding .  All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.

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Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

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Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

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It's as Easy as 1 - 2 - 3

We Make Getting Care Simple

Step 1

Instant Connection

Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.

Step 2

Getting to Know You

A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.

Step 3

First Visit

We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.

We're open 24/7
Our Clients Love Us!

Delivering a WOW Customer Experience

5

Amazing organization. Every person we have come across so far from Nurse Next Door has been outstanding. Their compassion , patience and skill is second to none. We are so grateful to have them in our lives, helping us with our beautiful mum (who is beyond beautiful, but not too easy to care for :(. )

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5

After experiencing quite a few months of illness and incapacity, I reluctantly agreed to accept help. It was reassuring and extremely helpful to utilise Nurse Next Door's wonderful services. Much care was taken to match me with appropriate Caregivers who were great to have around and well skilled. I'm now on the road to more recovery but feel more confident about my situation now that I know I will have their support when the need arises. Thank you Keir and team xxx

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5

As an Advisor and Support Coordinator supporting clients that are terminally ill, I have found the team at Nurse Next Door Geelong to have a personal approach, very helpful, responsive and extremely passionate about providing the best outcome for their clients and families. I would highly recommend Nurse Next Door Geelong to anyone looking for quality, professional and personal home care for their loved ones.

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5

Fantastic services, support and care provider. Thank you!

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5

Thanks to Danielle and her team for their kind, patient and responsive care for my elderly mother in her time of need.

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5

NND have provided a valuable care option for my mum in her home. With NND as a part of our regular care team, I feel confident there is also back up with experienced carers when we need it.

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5

Nurses very competent and related extremely well to patient/client.

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5

"Mum was smiling when we returned home and Wendy was able to easily chat with us and let us know how the afternoon/evening progressed" (1/12/23)

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5

My 90 year old dad suffered a fracture in his neck and after a stay in a rehabilitation hospital he was able to come home thanks to the wonderful care and services provided by Nurse Next Door. Thanks to the thorough organisation and planning and with client consultation with Winnie and Will, dad’s transition back to home was a smooth one. Nurse Next Door risk assessed my parents’ house and were able to provide mobility aids and make sure that regular activities like showering were easier and safer for dad. They even counted how many steps he would have to take from, for example, the bed to the bathroom. The entire family has benefitted from the stellar people from Nurse Next Door who have come into dad’s life at a critical time and we are so appreciative. Even mum has had help with household chores and shopping. We have seen mum and dad grow in confidence with the knowledge that they are getting expert, professional and ethical care. The staff are highly trained. Most are fully qualified registered nurses and this is a stand out feature of Nurse Next Door because their medical knowledge and understanding has meant that dad’s neck brace, for example, can be taken on and off in the correct manner and without further injury. Nurse at home listens to clients and their needs and requests and are very accommodating. There is genuine kindness and compassion. Their caring approach and their positive encouragement make a huge difference. Special thanks goes to Winnie, Francine, Roselle, Belinda, Butch and Darren. They are outstanding people.

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5

I am enormously grateful for the ongoing support which Nurse Next Door in Ballarat provides for my elderly mother. Their staff are consistently gracious, attentive and caring. Their services are professional and very competently delivered both in their home care and in their administrative arrangements. And their genuine dedication to my mother's well-being is superb.

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Our Success Stories

Real People, Real Impact

Frequently asked Questions

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Is Nurse Next Door registered for Support At Home?

Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.

What does Nurse Next Door do?

Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.

Who is the CEO of Nurse Next Door?

Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.

With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.

What if I need to speak to someone after business hours?

Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.

When should we consider 24-hour home care?

Use this list to help you decide if continuous monitoring is something you should consider:

  • The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
  • The person has difficulty moving around and is at a high risk of falls.
  • The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
  • The person’s spouse or relative is exhausted from helping day and night.

If one or more of these statements is true, call us for a more thorough Caring Consult.

How much does Nurse Next Door cost?

Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.

We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.

You may also be eligible for Government Funding to help compensate with any finances.

Can I trial Nurse Next Door or do I have to sign a long-term contract?

You are not locked into a long-term contract as a Nurse Next Door client.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.

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Are your home care services only for Aged Care?

No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more. 

Visit our services page to explore our full list of services.

Will I have the same Care Team all the time?

At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.

Does Nurse Next Door conduct a background check for Caregivers?

Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).

Why should I use Nurse Next Door instead of hiring a private caregiver?

While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.

Our Care Services Team is available 24/7

How Can We
Make Your Day Happier?