24/7 Connected to our Care Team.
We are here for you 365 days a year. Give us a call or fill out the caring consult form.
We are Passionate about Making a Difference
We know it can be overwhelming to look for home care. We go the extra mile to give peace of mind for you or your loved one. We're here to help, every step of the way.
24/7 Connected to our Care Team.
We are here for you 365 days a year. Give us a call or fill out the caring consult form.
We believe the Best Care
Happens at Home
At Nurse Next Door, our purpose is Making Lives Better. This is made possible by our incredible team of dedicated caregivers and nurses, living and breathing our core values and bringing them to life through the quality care they provide.
Purpose and Values align
Amber Biesse and Matt Fitton’s journey began in 2016, when they moved to Vancouver to support their daughter's learning needs.
While living there, they discovered Nurse Next Door - a purpose-driven brand that aligned perfectly with their values. It felt like serendipity; they had moved to Vancouver to change their daughter’s life, and found a business dedicated to changing the lives of others. They knew immediately they had to bring the bold pink brand home to Australia.
Launching in Melbourne in 2019, under Amber & Matt's leadership the brand has since grown to over 70 locations around Australia and employs over 3000 caregivers and nurses.
Introducing your Care Team
We're here to support you every step of the way. From your first call to the end of every visit, we ensure your care is safe, accessible, and customised to your unique needs and desires.
Care Designers
Our experienced Care Designers are Registered Nurses and will evaluate your loved one’s needs during the initial complimentary Caring Consult. By getting to know your needs, they can reassess services as health and care requirements change over time.
Caregivers & Nurses
We carefully select caregivers and nurses for their expertise and compassionate nature. For your peace of mind a rigorous screening and hiring process is followed. Our team are qualified, attentive and willing to go above and beyond.
24/7 Live Person Support
Our Care Services Support Team is available 24/7 so you can always speak to a live person. Whether that is to answer questions about your care, or to make a change to your schedule. The Care Services team monitors caregiver attendance and keeps you up to date with any changes.
Real People, Real Impact
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What is Home Care?
A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.
What is Nursing Care?
Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.
What is NDIS Care?
Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.
What is Support At Home?
We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding . All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.
Join our Team of Compassionate Caregivers & Nurses
Ready to join the Nurse Next Door Team? Explore our careers site and learn about our people promise.
Delivering a WOW Customer Experience
Nurse Next Door have been a great support and the staff enable me to live comfortably in my own home they are a great team and company. They go over and above to assist me in my daily living
Peter Bray
This company has very caring and compassionate staff who you can tell love what they do. Hand on heart they are loyal kind and obviously enjoy their work and care very much for their clients
HEATHER KAPA
Nurse Next Door Wagga Wagga are a wonderful company. They are both professional and compassionate. No matter what kind of mood i am in when they arrive I am always in a good mood when they leave because we are always laughing a lot while they are here. And as an added bonus I love pink!
Amanda McKenzie
Nurse Next Door Parramatta looks after all their carers and clients with utmost care and importance. The owner, Priya Sharma is super friendly and kind. Working with this company has been amazing overall.
Jashika Prasad
JenniferA Mountain
I recently had the pleasure of utilizing Nurse Next Door Armidale, and I can't express how grateful I am for their exceptional support. From the initial consultation to the ongoing care provided, the experience has been outstanding. I highly recommend their services to anyone seeking reliable, professional and compassionate home care services. They have truly made a difference in our lives, and I am so thankful for their support. Sruthi and her team are amazing!
Shane Battistuzzi
I have been with Nurse next door Mackay since returning home to Sarina a few months ago. Carers, Nurses and Administrators have been friendly and helpful while getting used to being in a wheelchair after my motorbike accident. I would recommend this business for its care and compassion for the client.
Andrew Mcliesh
Agnes is so happy and very caring, also very passionate about her work. Agnes has been a huge inspiration for me as I feel safe, confiding in her for any health concerns I may be experiencing with my catheter, also new ways for my self esteem to improve the best possible outcomes for me. I am so grateful to have the Nurse Next Door team looking after my health care needs and taking time to talk to me about my health and any concerns I may have.
Pauline Murray
I have been using the services of Nurse Next Door for my mother for over 2 years now. Mum's weekly carers are so professional and friendly and very bright company for Mum. NND are always flexible and responsive and it puts my mind at ease knowing that Mum's care is top notch and that she is happy in their company. Mum made a decision to stay at home and not move to retirement care. Nurse Next Door has allowed Mum's wishes to be a reality, supporting not only Mum, but we as Mum's family also. I highly recommend Nurse Next Door in Canberra!
Alison Gerrard
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What does Nurse Next Door do?
Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.
Who is the CEO of Nurse Next Door?
Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.
With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
