Prompting is when a caregiver provides a friendly reminder that it is time for medication and hands you your pharmacy-packed aid (like a Webster-pak) to take yourself. Administering is where a qualified caregiver or Nurse physically prepares and gives you the medication (including injections, creams, or loose tablets) and observes you taking it. We offer both levels of support depending on your needs.

Certain injections, such as fixed-dose insulin or single-dose injections, may be administered by a qualified caregiver. More complex injections, including sliding-scale insulin and other clinical injections, must be performed by our Registered Nurses (RNs) or Enrolled Nurses (ENs).

Yes. Medication administration by a nurse typically falls under the Clinical Care funding classification. Your Care Designer will help you budget for these visits to ensure your health needs are prioritised within your funding level.

No, you are not required to have a Webster pack. We can support medication administration directly from the original packaging. However, to help you maintain independence and ensure medications are taken safely and consistently, pharmacy-packed aids such as a Webster pack or sachets may be beneficial.

We handle it for you. If your medication changes, our Clinical Team communicates directly with your GP and pharmacist to update your medication chart and ensure your packs are repacked or updated immediately. This ensures your routine remains accurate without you having to run around.