Support At Home Video Series

Nurse Next door was amazing. They supported mum at a time when she couldn't support herself. Their industry knowledge, compassion and service was outstanding and they had the solutions to many if mum's problems. Thank you for easing the burden.

I recently had the pleasure of utilizing Nurse Next Door Armidale, and I can't express how grateful I am for their exceptional support. From the initial consultation to the ongoing care provided, the experience has been outstanding. I highly recommend their services to anyone seeking reliable, professional and compassionate home care services. They have truly made a difference in our lives, and I am so thankful for their support. Sruthi and her team are amazing!

Nurse Next Door are true to their word, " Our Talent is Caring' I was in need of assistance with a fragile and complex situation and Nurse Next Door was prompt and at my front door with a positiveness, trustworthiness, a smile and a caring nature . Their methodology, integrity and professionalism ensured that the most fragile and complex situation was not too difficult or out of their scope. Nurse Next Door are skilled, competent, knowledgeable, and resourceful people. The friendly nurses listened, were accommodating, caring, kind and humble; in turn we felt safe, confident and reassured that we were going to be in the hands of good people . The staff at Nurse Next Door presented a health plan and recommendations so that the best possible health outcome was achieved. Nurse Next Door; you have demonstrated good nursing practices. Thank you for preserving the faith of what it means to service community health outreach programs; servicing the isolated, the fragile and vulnerable citizens in the community. Nurse Next Door, you are wonder workers and you do us all proud!

Professional friendly and courteous staff. Highly recommend Nurses Next Door. Extremely happy with their services

Awesome work😁👍👍👍

Cannot recommend Toral and her staff highly enough. Anja, Sandyha and Karma were absolutely amazing in assisting me care for my husband. Jim had Alzheimers and a terminal illness and all of the staff were caring, compassionate, knowledgeable and supportive at a very stressful time. Toral went above and beyond sorting out the issues I was facing with my care provider. Thank you ladies for your support of Jim and myself during such a difficult time.

Nurse Next Door have made it so much easier for me coping and coming to terms with an SPC and also providing me with excellent guidance on how to care and maintain my SPC when I am home alone. The Care Designer RN made me recognise that I do need to use a walker especially when I am walking longer distances and places I am not familiar with. They have made me comes to terms with it and have given me incentive and empowered me to start walking again using a walker because I love going for my walks. Thank you Nurse Next Door for being there for me. I wouldn't have been able to achieve my independence like I have without your help P.S And they always make me have a good laugh! They do say laughter is the best medicine

Michael and his team did a terrific job looking after Dad in his hour of need. Thanks to the whole team.

Terrific organisation providing friendly, engaging carers and always prompt and helpful in assisting my husband’s requirements.

I have used this service on a number of occasions for my Mum. I can highly recommend them. They are professional yet personable, dependable and accommodating. The staff are really wonderful with her, making cups of tea to hand massages, nothing seems too much trouble. Love this company!

Cannot speak highly enough of the Nurse Next Door team. Nurse next door has provided engaged and pro-active care for our Mum. We are so pleased to have finally found an organisation that is responsive and has great staff that engage well with our Mum, and who actually identify issues rather than us having to chase things up. The whole aim is to ensure Mum can stay at home for as long as possible and Nurse Next Door makes that a lot more possible, and gives us (daughters) more comfort.

Most staff very good a couple of older careers seem to go through the motion, but generally much better than the others in this area.

I cannot thank Dipal and the team enough for their kindness, empathy, compassion and help with the care of my wife in her final days at home. Dipal went above and beyond to make sure I had the support I needed when I brang my wife home at the end of her life. She showed nothing but kindness and compassion for the situation and was able to organise for help with her team on the same day that I was able to get her home. Her team are fantastic, understanding, compassionate and caring and made me feel like I wasn't alone in looking after my wife. I highly recommend working with her team if you are looking for a company that will make sure that your loved ones have the best care and support possible. Thank you from the bottom of my heart.

Exceptional care! After my mother-in-law had a stroke, Dee and Shanna from the leadership team visited us right in the hospital to organize a home care plan. My MIL is a fiercely independent woman in her 80s, and we expected her to resist care entirely. Instead, the caregivers were incredibly lovely, thoughtful, and encouraging. Having Registered Nurses oversee everything gave our family total peace of mind. We cannot recommend Nurse Next Door Melbourne North more. Thank you for everything!

Our experience with mornington peninsula nurse next door has been exceptional. Following our initial meeting with Andrew Hosking we felt supported and listened to regarding our situation with My Aged Care. Andrew was extremely understanding when dealing with our complex situation his knowledge of the process was outstanding and our concerns were quickly and efficiently dealt with, what he could not answer he researched until he found the solution. A special thank you for the wonderful support and follow up with Ella Richardson providing the ongoing care. I would recommend Peninsula wNurse Next Door as a provider.

I am enormously grateful for the ongoing support which Nurse Next Door in Ballarat provides for my elderly mother. Their staff are consistently gracious, attentive and caring. Their services are professional and very competently delivered both in their home care and in their administrative arrangements. And their genuine dedication to my mother's well-being is superb.

I've been with Nurse Next Door for some time now and they have been an amazing service for us, the staff are friendly understanding caring and helpful they are quick to respond to my calls no matter how big or small the a problem can be it's always great to have them to talk to when needed because they are genuinely kind and caring thank you for doing a great job with my son and upholding your values keep doing the great job your all doing.

Nurse next door values its employees and are always willing to go above and beyond with their care

Nurse next door home care service have been amazing looking after my very sick mother and I Thank your beautiful team for everything you do . Highly recommended for your service . Love always Holly

They have always been willing to help even with last minute changes. Very professional care coordinator.

Nurse Next Door provides an excellent service to my adult daughter who has complex skin care needs.The nurse was kind , courteous and knowledgeable .Highly recommended.

Kristal and team are amazing! Their care, compassion & professionalism are second to none. We engaged their services following medical advice of additional care required for my Mum late last year and they could not have provided better support, care and guidance. Only regret is we wish we knew them earlier!

We have been using nurse next door for my grandparents. The combination of general care and nursing trained staff ensures high quality care. Communication has been excellent. Danielle has been a pleasure to work with.

The wonderful team at Nurse Next Door Cairns have been caring for a family member for four months now, and we have had the pleasure of meeting and working with the entire team. Each Nurse is outstanding in their own way, but all of them are extremely professional, 100% competent, kind and caring. The staff At Nurse Next Door Cairns, go out of their way to make their patients feel comfortable, valued, and above all, respected. If you are looking for Nursing care in the community, we couldn’t recommend Nurse Next Door more highly.

How can I ever thank your company enough. A last minute trip to Melbourne, Nurse next door came to our rescue and were able to accommodate for our son, at the last minute (my fault). I have never used an agency before for my son A seamless, caring and professional service. Nothing was ever too hard. From the initial phone call, through to the accounts, it was so easy and faultless. Our nurse was so caring and professional, she made my son happy and safe. Thank you!! Our trip would have been a nightmare without you.

The biggest reason for that rating is that I have finally found a service I can rely on with confidence to help my mum live a quality life at home. My mum lives alone and does not speak English. I want to find her a carer who not only speaks her language fluently, but also is sensitive to her cultural needs, professionally trained, and consistently available. This task has been proven to be very difficult and frustrating with the carer provider companies I used in the past, until I found Nurses Next Door Ryde. Michael from Nurses Next Door is kind hearted, hard working, and passionate about his work. He demonstrates his professionalism and his willingness to understand his clients' need from the first time we made contact. The carers Michael provides for mum have all the qualities I am looking for. When issues arise, Michael is approachable, always there to provide helpful advice and solutions, and quick in action. Mum for the first time felt secured and happy because of the consistency and quality the care Nurses Next Door provides. I am very impressed by and forever grateful for Michael and Nurses Next Door's service.

I was recently released from The Alfred Hospital and told that a community nursing member would visit my house and take care of my dressings. I am the recipient of a Hartmann Reversal (colostomy) and have very large wounds as a result. Three hours after returning home, a phone call informed me that I was on my own and no nursing staff would be coming to visit me. I did a google search to obtain the services of an at home nursing service and alighted upon Nurse Next Door. I phoned and the consultant was excellent. He listened as I voiced my needs and said that they will arrange an assessment consult for me asap. The lovely Shalini and her equally lovely colleague arrived at my house the next day and inspected my wound while discussing my needs. I was attended the very next day by a young man who showed equal passion as the ladies, towards best serving my needs. Carriage of self is important to me as I struggle to respect those that give off the impression that they would rather be anywhere but doing what they are doing. Then staff displayed rigid and effortless attention to what would best suit my needs and addressed them professionally. Thoroughly pleased with my choice to utilise this service. Thank you NND

Sara and her team are truly genuine. They go above and beyond,showing genuine care in everything they do. Staff are always punctual and handel every situation with both positive Professional and compassion. On one occasion I needed the urgent care to go the hospital they organised the carer in no time , who stayed until 3am to ensure I was okay until the doctor arrived. It was first time I had ever someone come while I was in hospital and their kindness deeply touched me. I have been a nurse for 30 years myself so I truly understand the level of dedication care and their support hasbeen nothing but spectacular. I always get help that I need and they are easy to reach and communicate with them. Icant thank enough for the outstanding are they provide,. They are without a doubt the most reliable and exceptional team in the community.

We are very grateful to Yija and her team at Nurse next Door for the “above and beyond “ level support they gave us. They spared no limits in providing care and support. Their commitment to care and quality of service is 2nd to none. They know what they are doing and is evident in all their work. Thank you very much

The team from Nurse Next Door have been amazing in helping to support my husband Russell as we navigate through Russell's disability needs.. We can't fault their level of care, empathy and just honest to goodness kindness and understanding of his needs, frustrations and quest for improving quality of both our lives. Both Russell and I highly recommend this service.

I am someone bedridden and I have been extremely impressed with the Company Nurse next door and the nurses are always make me feel that I am important and I am never a problem to them. I have been so impressed with every staff member whether i call the office or the nurses themselves never make me feel uncomfortable and their attitude and willingness to help me. I would honestly recommend Nurses Next Door to anyone that needs help

They provide very excellent service. They go above and beyond. Their team is 24/7 available. They are dedicated and passionate what they do . Highly recommend.

All the Carers at the Nurse Next Door make it possible to stay in my own home, the carers offer support in every aspect of my life. Everyone from Nurse Next Door is always smiling and happy and it makes me happy and looking forward to having them again.

After contacting many providers NND Canberra were the only one that were willing to provide the service and were still using the NDIS for nursing support. I was requiring a nurse to perform, support and trouble shoot a procedure for my son who has a disability in his home. The service was set up with ease. I have also found the communication between the agency and my son, and I has been excellent. My son is very happy with the support he is getting with the nurses (who have all been the same people) and we always receive the roster in advance. The nurses are trained well in the procedure and have always been respectful to my son. Very happy with NND Canberra.

Magda and all the carers at Nurse Next Door have been fantastic! Their communication has been great, they are reliable and most of all they understand how to best support our family.

My experience with Nurse Next Door as a client is outstanding. The caregivers were both skilled and compassionate, providing me with excellent care. Their communication and personalized approach made me feel well-supported. I highly recommend their services to anyone in need of home care. Saral and her is the best , genuine and supportive. Thank you Nurse Next Door/ Blacktown

Best service in town, more than supportive and couldn’t recommend them enough

My family cannot rate the care and attention supplied by Michael and his team highly enough. We were in urgent need of in-home social, domestic & medical services for our 93 yr old mother. Nurse Next Door were able to respond almost immediately to our enquiry and provide exactly the right people for the job - showing great sensitivity for the challenges of dealing with a somewhat reluctant elderly client and soon building trust with her. Michael's flexibility and willing adaptability to meet our mother's frequently changing circumstances (due to her fluctuating health) were remarkable and the dedication of his staff to my mother's health and well being was truly remarkable. We could not recommend the services and client management shown by this team more highly - in every respect Nurse Next Door is an outstanding service provider.

“They are helping us with our 17-month-old who has epilepsy and dystonia, among other challenges, and our experience so far has been very positive. Daphnee is very kind and accommodating, and her staff are good and, importantly, willing to learn the things they might not yet know since every kiddo is different. We would definitely recommend their services to anyone seeking support.”

We have been supported by Nurse Next Door for over two years now, and I truly don’t have enough words to express how grateful we are for the care they have given our son. Each and every support worker has shown such genuine kindness, professionalism, and compassion. They have not only supported him with his evening medications, but have taken a real interest in who he is as a person — encouraging his interests, like his artwork, and making him feel seen, valued, and understood. As a parent, there is nothing more important than knowing your child feels safe, supported, and cared for — and this team has given us that peace of mind every single day. The warmth and respect they show goes far beyond what is expected, and it truly means the world to our family. We also deeply appreciate the clear weekly rosters, which bring consistency and reassurance to our routine. We are incredibly thankful for the beautiful care and connection they bring into our home, and would wholeheartedly recommend Nurse Next Door to any family looking for truly compassionate support.

Very good service. Caring staff.

What a great idea, it has been needed for a long time. I have been doing aged care 20years, my family didn’t put my sister in a residential as we looked after her. I see so many people who do not need to be in residential with all the red tape. I have helped my nextdoor neighbours to get assistance at home. Wow keep up the good work.

Nurse Next Door Macarthur is awesome! The team is super caring and really takes the time to make sure everything’s good. They’re reliable and easy to talk to, which makes the whole experience way less stressful. If you need home care, these guys are definitely worth checking out.

We engaged Nurse Next Door to provide in-home support for my 89 year old much loved father-in-law, Werner. The services were very professionally delivered and we could not speak more highly of Kylie and her team who do a difficult job with empathy and dignity. As our loved ones age, it can be a daunting task to keep them at home for as long as possible and some outside care keeps them at home longer which is what they much prefer. We have just needed to move Werner into Jindalee Nursing Home but there is no doubt Nurse Next Door enabled this to be delayed as long as possible. We have no hesitation in recommending Nurse Next Door to any family in similar circumstances to ours.

NND Canterbury are amazing. All my previous providers had a transactional approach to finding carers for us. Since meeting Wil and Winnie from NND, we are grateful that they listen and go out of their way to ensure we have the right people for us, and connecting with us regularly. I'm very happy !

Caring, wonderful service from Nurses Next Door. I am so grateful for their prompt, courteous, kind and professional manner in which they have helped and looked after me. The Nurses personnel are absolutely the best help I could ever have hoped for in time of urgent and continuing need.

Coming home from hospital after surgery I didn't want help. I wanted to be independent and do things for myself but I very quickly realized that I did need help and couldn't always keep asking family due to their own commitments. I was told about Nurse Next Door and they came to see me. We had a chat about my needs and goals and what I would like to do out and about the community. Nurse Next Door have been a wonderful addition and I've never looked back. They are always polite and helpful and never make me feel I cant do it - or just do it for me. I wanted to retain my independence but I've also gained friends. All the support workers are absolutely fantastic and I couldn't recommend them more highly.

We are very happy with Nurse Next Door and would recommend this company.

Couldn't ask for a better service team to assist in the well-meaning and loving care of my sister which, of course, brings so much peace of mind and comfort to the family. The NND staff, nursing and administrative, are always available to listen, readily adapt to the needs of clients and families and go above and beyond in their duties on a daily basis. We are all so very grateful - thank you NND.

I have been with Nurse Next Door Batemans Bay for 4 months. I am really impressed with their standard of professionalism. They are empathetic, practical and hard-working on behalf of clients.