Support At Home Video Series

Jonathon and Kyle have been amazing from start to finish. They have stepped in to assist at short notice for my client and have provided professional and personalized care for her. I could not recommend them highly enough

I use nurse next door as I have MS and cancer, the girls I get are absolutely fabulous, I would recommend them to anyone, they are kind, helpful and go above and beyond. I’m so greatfull for them all.

I'd highly recommend Nurse Next Door: -The management are professional, pick good staff and friendly. -Their Support Workers: - are matched well with me, my interests and spiritual beliefs. - are always punctual (if there's a delay in traffic or prior client, I receive a phone call by administration staff to advise). - well dressed (in bright pink uniform tops). - Office Management and owners willingly come and do shifts if someone calls in sick. - Any new support workers are always accompanied by management at first visit, not just arrive and not introduced to them. - Support Workers have ideas that I may not have thought of, about where to get something, or go for a drive somewhere discussed with me to assure I'm happy with suggestion. - I feel safe in all Nurse Next Door cars (which includes that their cars are maintained, clean and never have to stop for petrol. - I’ve never got lost getting to an appointment with their Support Workers (they have google maps on mobile phone or their modern car has the capacity to locate destination. - I look forward to working with Nurse Next Door, not only over the festive season as I don't have family or a holiday to go to but for the years to come.

The team from Nurse Next Door have been amazing in helping to support my husband Russell as we navigate through Russell's disability needs.. We can't fault their level of care, empathy and just honest to goodness kindness and understanding of his needs, frustrations and quest for improving quality of both our lives. Both Russell and I highly recommend this service.

I do not have photos or videos to post, but I can say without fear of contradiction that Nurse Next Door , Joondalup, is an excellent care agency. I moved to WA from Queensland in around July this year and have found the agency to go above and beyond in helping me with the confusion of moving to WA which has many procedures different to Queensland. Without the help of staff I would have been completely lost in the maze of differences I have encountered, but staff knowing the difficulty of settling into a new state have been wonderful. I would also like to say, that as an elderly person with a terminal illness, their care has been outstanding. I could not have wished for better. There were some small issues in the early stages getting to know a new care agency and settling into a new state, but these were sorted with care and patience, for which I am very grateful. I cannot speak highly enough of Toral, the CEO of Joondalup and her staff. Elizabeth E. Alves, Regents Garden Wanneroo WA

We are really happy with the Service. The nurses are incredible and so helpful in every detail always happy to help any way possible. They are always on time and are very kind happy nurses. I can’t recommend them enough.

We are very grateful to Yija and her team at Nurse next Door for the “above and beyond “ level support they gave us. They spared no limits in providing care and support. Their commitment to care and quality of service is 2nd to none. They know what they are doing and is evident in all their work. Thank you very much

Liz, Rhiannon and the rest of the team are more than fantastic. Nothing is too much trouble for them, and in a tough, emotional time they have gone way over and above to help. Their proactiveness coupled with their sincere caring, friendly and down to earth nature has given me peace of mind that we made the right decision in engaging them. Would have no hesitation in recommending them.

I have used this service on a number of occasions for my Mum. I can highly recommend them. They are professional yet personable, dependable and accommodating. The staff are really wonderful with her, making cups of tea to hand massages, nothing seems too much trouble. Love this company!

"Mum was smiling when we returned home and Wendy was able to easily chat with us and let us know how the afternoon/evening progressed" (1/12/23)

Nurse Next Door is currently caring for a family member who experiences Parkinson's Disease. As an organization they are professional and reliable. I have found communication easy, with a willingness to create a team process that works for the best possible outcomes. Example: I suggested that a weekly remedial massage be part of my brother's care plan. Nurse Next Door team organized this process which is now streamlined, part of his routine. I feel he is in good safe hands. If I have any concerns I feel as a family member I'm listened to, part of the team. As a family member living overseas, I'm so pleased to have found a group that care for my brother like they would care for a member of their own family ! My brother appears happy, informs me he well cared for. Thank you

As an Advisor and Support Coordinator supporting clients that are terminally ill, I have found the team at Nurse Next Door Geelong to have a personal approach, very helpful, responsive and extremely passionate about providing the best outcome for their clients and families. I would highly recommend Nurse Next Door Geelong to anyone looking for quality, professional and personal home care for their loved ones.

The management team and the nurses are showing genuine care for their clients. Most of all, they will try to find a perfect match between the nurses and the clients so a good and meaningful relationship can be developed and enjoyed by both sides.

It has been a pleasure working with Michael, whose service is flawless. It's very rare these days to get Service at this high level. Michael is always prompt to reply, has a fine attention to detail, and has a great working relationship with his staff and contractors. Highly recommend Nurse Next Door Ryde. Thank you Michael and the team for providing a great experience.

Competent and excellent nursing services

We engaged NND to help with our Mum as she gets older and everyone is very polite, willing to help and they asked what we wanted, rather than telling us what we needed. Everyone so far has been very nice.

I cannot express enough how deeply grateful I am for the outstanding services provided by this company. Their team has consistently demonstrated professionalism, punctuality, and genuine compassion. Every visit is carried out with remarkable care and respect, ensuring that all my needs are met with dignity and warmth. Their assistance with showering, personal care, and evening services has truly made a positive difference in my daily life. The staff are not only reliable and efficient but also kind-hearted and attentive to every detail. It’s rare to find a service provider that combines such exceptional professionalism with genuine human kindness. I wholeheartedly recommend this company to anyone seeking trustworthy, high-quality disability support services. They have truly set a gold standard for care and reliability. Truely multicultural German italianevenjaapanese

Helpful pleasant communicate well very happy with the agency thank you

Harry, Liz and the team are both caring and knowledgeable. No hesitation in recommending them for the care of loved ones.

Great service, friendly helpful support workers.

We have used NND Perth North since january 2023 until recently when my Father-in-law passed away and his wife moved to full-time nursing care. The staff are amazing.

My family cannot rate the care and attention supplied by Michael and his team highly enough. We were in urgent need of in-home social, domestic & medical services for our 93 yr old mother. Nurse Next Door were able to respond almost immediately to our enquiry and provide exactly the right people for the job - showing great sensitivity for the challenges of dealing with a somewhat reluctant elderly client and soon building trust with her. Michael's flexibility and willing adaptability to meet our mother's frequently changing circumstances (due to her fluctuating health) were remarkable and the dedication of his staff to my mother's health and well being was truly remarkable. We could not recommend the services and client management shown by this team more highly - in every respect Nurse Next Door is an outstanding service provider.

A Massive Thanks to the Tim and Clinical Manager Danni for their support with an urgent nursing matter. The team at Nurse Next Door Home Care truly care - I would give 10 stars if I could!! Thanks Again!

I cannot say enough how amazing Keir and her Team of Nurses are. I support Participants on the NDIS, and it is so hard to find providers who are genuinely passionate about what they do. Nurse Next Door are one of the best Nursing supports that I have worked with in the Disability Sector. They really do care about the people they support and are very proactive. Amanda is amazing, she is supporting one of my Participants, who was constantly in and out of hospital as he didn't feel confident in his previous Nursing Supports. Since meeting Amanda, this young man hasn't been to hospital in almost 3 months, he has built up a great relationship with Amanda, which shows how much he trusts her. His mum has been able to step back and not play Nurse, she also couldn't be happier with the impact this has had on her son's health. Meeting Nurse Next Door and introducing Amanda to this young man, has improved his quality of life in a big way. Thank you to Keir and Amanda for all that you do, you really are Angels :)

Nurse next door home care is a great, helpful & caring service that has helped my dad a lot over the past year or so. Thank you to Saral and the team for all your help.

Magda and all the carers at Nurse Next Door have been fantastic! Their communication has been great, they are reliable and most of all they understand how to best support our family.

My dear 43-years-old, NDIS pensioner son, has been a client of Nurse Next Door (NND) in Melbourne CBD since 2021. NND has been a wonderful care agency for him in that time. The different NND Carers he has had in these 3 years have generally been excellent for him — On time, disciplined, hard-working, interested, sensitive, supportive, and friendly. NND managers and administrative staff have also been very efficient, effective and most helpful, supportive and respectful in their interactions with us, particularly in their planning, organising, and clear and frequent communication. I highly recommend NND to other people in Melbourne (and elsewhere in Victoria) who may need excellent welfare care for themselves, or family members or friends, in future !

This company has very caring and compassionate staff who you can tell love what they do. Hand on heart they are loyal kind and obviously enjoy their work and care very much for their clients

It is hard to really describe just what a blessing Kristy's appearance in our lives was. I think many people will relate to the experience of thinking their parents are going along just fine and managing life to suddenly realize that they are not. Dad had been a central person in the extended family, making it his mission to look after everyone and help wherever he could. He'd been doing this for years and I think we all just felt he would go on forever. I was interstate and visiting regularly but probably always seeing him and mum at their best. It seemed a sudden decline when mum rang in tears to say that dad was struggling but in reality, it was a gradual decline over many months. Dad ultimately had a few weeks in hospital and then rehab. During this time, it became very obvious that in order for dad to come home he and mum were going to need help. This was a confronting prospect for a couple that had always managed everything on their own. Mum in particular is very private and quite shy and it was important to find someone with whom she in particular would feel comfortable sharing the very personal experience of caring for her husband. In my initial phone call to Kristy, I explained the situation and she understood immediately what I meant. From the moment she walked in the door to meet Mum and Dad it was so obvious she was perfect. With many years of experience nursing people at their most vulnerable, plus a good country upbringing, Kristy had incredible intuition, empathy and an ability to read people and situations. Mum was immediately, at ease and Dad was chatting away to her like she was a long-lost friend. These incredible personal qualities continued to shine through over the next few months. For both Mum and Dad Kristy became a trusted friend and helped both mum and Dad live their best lives together. Dad was always treated with great respect and kindness and endless patience. On the days when Kristy was not on duty, dad would tell us we were doing pretty well, but not as well as Kristy. This was always followed be a little chuckle. Kristy it was the small things you did that made the difference. Those cups of tea and coffee, taking the dog for a little walk when mum was too exhausted to manage and the long discussions about AFL with dad that just helped so much during such difficult times. You made our lives so much better. Leaders set the tone and culture of a community. Kristy's leadership is marked by compassion and humility and a real love for helping people. Her team at Nurse Next Door are lucky to have her and by example they too have the qualities that matter. We miss dad enormously but so grateful to you Kristy for all you did for him and mum. To anyone out there needing help, I can't recommend Kristy and her team highly enough.

Worked here and an amazing company

I have now used Nurse Next Door twice and have been really impressed with their level of service and expertise. The companionship carers they provided to assist my ageing mother were perfect for the role.

Fantastic nurses. Highly recommend. Really listened to our needs. Care is above and beyond.

I found Nurse Nest Door to be helpful and responsive. very professional and caring.

I am a physiotherapist and have come into contact with many care services whilst treating clients in their places of residence. Michael’s team at Nurse Next Door Ryde is the best I’ve come across. They all show a genuine desire to improve the quality of life of their clients - and go the extra mile to do so. I strongly recommend their service for anyone who is in need.

Are you looking for friends and careers who go the extra mile without being requested to? Nurse next Door is such a family that will always adopt you in their family. I am a client of Nurse next Door; my name is David Barnwell I have used their service for 8 months now. I have been made welcome, appreciated, and adopted by each family member of Nurse Next Door who communicate and care for me. I love how extensive my individual care concerns are acted upon whether caring for me paid time or when careers are in their own time. As a diabetic I rely on medication and pen for injections each week. I in conversation communicated that supplier were not able to keep up with Diabetic suffers demands, next moment Belinda was phoning many chemists to see if they had supplies? Eventually a chemist one hour round trip from my location had one in stock. After leaving details Belinda prepared to drive to the chemist and pick up my diabetic pen, Belinda suggested I stay home relax she would return that shift before leaving for her home. Experiences are too many to share of encounters other careers and nurses and staff I have had with. Nurse Next Door are family, are you seeking such like people who care what more can be done to improve quality of life for everyone.

I’ve been using Nurse Next Door MacArthur for only a short time (3 months) and I could not rate them high enough! They respond quickly to any concerns. The staff/nurses are very pleasant and knowledgeable. When you need them they come running. Highly recommend them to anyone who is in need of this type of service.

Great Employer. Understanding, kind and professional. Client focused but balanced with staff development and respect.

The team at Nurse Next Door are fantastic. Smita consistently finds way to engage my seriously ill mother and always manages to get a smile out of her. Caring is not just a branding term, the staff genuinely care. Smita and Saral have assisted me monitoring the various health problems and providing me with advice and recommendations to ensure that both my mother and myself, as a carer, are comfortable and informed. I am beyond grateful for all the assistance they continue to provide for us.

Our experience with Nurse Next Door has been a very positive one. The staff are friendly, caring, and experienced and offer practical help and advice. My parents look forward to their visits.

The Nurse Next Door Adelaide South West Team are Amazing! I cannot reccommend them enough! When Mum's Package finally came through Anthony, Sally & Jo made appointing them her provider and beginning her services so easy and seamless. There was just kindness and ease. Being an only child, Mum has become more reliant on me as she has got older and had more health issues which have caused her to slow down and have more restrictions on what she used to be able to manage. The Wonderful thing with Nurse Next Door is they match their carers to their clients well and Mum has two lovely carers who come twice a week and she loves them. They take her to appointments, shopping and on all sorts of outings and sometimes just stay with her at home and help her with tasks she needs some help to acheive. Another Benefit is she also can get 3 light and easy meals a week which helps her and makes it that she has less meals preparation to do which the careers are available to help her with anyway. The flexibility of the the visits to be added or moved slightly when she has appointments is amazing. Belinda and Sheree show such care and consideration for mum and time spent with them builds her spirits and give her purpose. She has also had the addition of Mandy filling in when the other girls aren't available and Mandy is such a joy and really has a good laugh with mum's and keeps her spirit young at heart. Belind G has also joined her team for extra household cleaning and maintenance that mum cannot manage on her own anymore. I also cant thank Kerry enough for filling in while mums regular girls were away. It warms my heart to see that she is now feeling more independant of me and has her own self worth and purpose the team make her feels so supported to stay in her own home. Thanks so much for the ongoing support from the Nurse Next Door Adelaide South West Team. We look forward to a long relationship of care for mum. Deirdre Dixon on behalf of Rosemary Dixon.

I have been with Nurse Next Door Batemans Bay for 4 months. I am really impressed with their standard of professionalism. They are empathetic, practical and hard-working on behalf of clients.

Thank you to the team at Nurse Next Door for your amazing service and support. You have taken such good care of my sister, and nothing is too much trouble.

Great staff friendly helpful service my husband has many high needs they are always up for the task's

Having nurse next door care for my Mum has been the best decision our family has made. The support we have received along the way has been so amazing and we cannot thank the whole team enough. Nothing was too much effort and the girls and our support workers have become like second family. Thankyou for everything.

Couldn't ask for a better service team to assist in the well-meaning and loving care of my sister which, of course, brings so much peace of mind and comfort to the family. The NND staff, nursing and administrative, are always available to listen, readily adapt to the needs of clients and families and go above and beyond in their duties on a daily basis. We are all so very grateful - thank you NND.

I cannot recommend this company enough, my care has been exceptional and am super grateful for all they have done. They are the only nursing home care who were happy and willing to access my infusaport. The nurses, in particular hannah and lily, are so caring, bubbly and lovely.

I get a nursing service from Nurse next Door Blacktown for my catheter change , the nurses are very professional , they do provide education for my carers as well during their visit. Saral and her team are supportive, respond. in time very happy with the service.

Genuine and authentic care. Highly recomend.

Sina from Nurse Next Door has been so amazing with my son Tom. He has gone above and beyond to support him being independent and has helped so much. Sina copes with very difficult situations and moves things in a positive direction. He is peaceful and calm. He is highly intelligent and understands complex problems. He is highly professional and I am so grateful to him for all the work he does and for helping Tom and I communicate better. Tom gets along with him really well. He is an absolute god send. Thank you Nurse Next Door. Fiona and Beth have really been so caring and understanding. They are good at thinking up solutions. Our experience with Nurse Next Door is all positives.

Keir and her team are wonderful, they came out to my home, discussed our needs, put in place support and check in with me to see how things are going. Fabulous service! I love seeing my caregiver each week in her pink uniform. We are so lucky