We Believe the Best Care
Happens at Home
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We're Local
- Brisbane City
- New Farm
- Bowen Hills
- Albion
- Clayfield
- Wavell Heights
- Nudgee
- Sandgate
- Kedron
- Chermside
- Camp Hill
- Carindale
- Chandler
- Burbank
- Capalaba
- Wellington Point
- Cleveland
- Manly
- Bulimba
- Wynnum
Owned and operated by Bayside local Fiona Johnstone, Nurse Next Door Home Care Services Brisbane proudly serves the community of South East Brisbane, from Bulimba to Burbank and Wynnum to Cleveland, offering home care that’s Making Lives Better®.
Fiona, along with her husband Trent and 3 teenage children have lived and worked in Brisbane for more that 20 years. They love the Bayside lifestyle of boating and fishing and are passionate about the community in which they live.
With a background in hospitality and relationship management, Fiona has long known the importance of building and developing strong connections and understanding the unique and varied needs of her clients. However, after losing her beautiful Mum to breast cancer and becoming the primary carer for her brother, Fiona realised that the welfare of her community’s most vulnerable residents is both very personal and close to her heart.
Fiona believes that respect and kindness are at the heart of building rapport with her clients, and her promise is to do whatever it takes to bring you peace of mind that you, or your loved ones, are able to live their best life while happy and safe at home.
Happier Ageing
Like everyone at Nurse Next Door, Fiona believes that every age counts. She infuses our Happier Ageing® philosophy of care into everyone she cares for, no matter their age or ability, with one simple question:
“What did you use to love doing that you no longer do?”
From your Caring Consult through to the development of your Care Plan, Fiona will help you reconnect with your interests, hobbies and passions that you may have lost along the way.
Our Talent is Caring
Fiona’s team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference, and are all happy and naturally caring people who love making others smile. Fiona carefully matches caregivers based on your individual needs and is confident that you will receive the best care in the South East of Brisbane.
Nurse Next Door Brisbane provides care services, including dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours day, to suit your needs – all with no long-term contracts. Nurse Next Door knows that having a live person to speak with can make a world of difference when there is an emergency, so our care services centre is always available 24/7.
Are you compassionate and do you love Making Lives Better®? Please see our Careers page for information about employment opportunities.
Delivering a WOW Customer Experience
Sina from Nurse Next Door has been so amazing with my son Tom. He has gone above and beyond to support him being independent and has helped so much. Sina copes with very difficult situations and moves things in a positive direction. He is peaceful and calm. He is highly intelligent and understands complex problems. He is highly professional and I am so grateful to him for all the work he does and for helping Tom and I communicate better. Tom gets along with him really well. He is an absolute god send. Thank you Nurse Next Door. Fiona and Beth have really been so caring and understanding. They are good at thinking up solutions. Our experience with Nurse Next Door is all positives.
Geri McLeod
It is a pleasure to be supported by Fiona, Beth and the team at Nurses Next Door. They listen with compassion and enable me to follow my life dreams.
Ang Woods
We are very happy with Nurse Next Door and would recommend this company.
Barry Schleehauf
Couldn't ask for a better service team to assist in the well-meaning and loving care of my sister which, of course, brings so much peace of mind and comfort to the family. The NND staff, nursing and administrative, are always available to listen, readily adapt to the needs of clients and families and go above and beyond in their duties on a daily basis. We are all so very grateful - thank you NND.
Kathryn Johnson
I have had Nurse Next Door Brisbane support me for the last 10 months. I find them very reliable and considerate. Always on time, they do what I ask of them and take initiative. Easy to contact. I would recommend their service for anyone in need of support. All the above and can’t fault them and will only get better with their care. Sincerely, Bruce 😉
Bruce Edmondson
Nurse Next Door are professional, reliable and really bend over backwards to help with whatever I need- even at short notice. The nurses and staff are all amazing, always listen and truly care. I am grateful for their assistance and I am very fortunate to have them around when I need them.
Dianne Wilson
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
Book a complimentary caring consultation
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
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