We Believe the Best Care
Happens at Home
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We're Local
- Cairns City
- Cairns North
- Edge Hill
- Bayview Heights
- Redlynch
- Smithfield
- Northern Beaches
- Mossman
- Port Douglas
- Mount Sheridan
- Edmonton
- Gordonvale
- Innisfail
- Mareeba
- Atherton
- Yungaburra
Owned and operated by Cairns local Zoe Watson, Nurse Next Door Home Care Services Cairns proudly serves the community from Port Douglas all the way down to Tully, including the Atherton Tablelands and all suburbs in between, offering home care that’s Making Lives Better®.
Born and bred in Far North Queensland, and having worked as a Registered Nurse in the local area for a number of years, Zoe has seen first-hand how the healthcare facilities of the region are struggling to keep up with demand. She is passionate about providing accessible healthcare and an alternative option to these facilities, allowing older people and those living with a disability to remain in their own home, on their own terms.
With aging parents herself, Zoe knows the importance of being treated with the utmost respect and compassion; her promise is to be absolutely committed to making a positive difference in your loved ones lives through helping them to remain safe and happy at home, connected with family, friends and the community.
Happier Ageing
Like everyone at Nurse Next Door, Zoe believes that every age counts. She infuses our Happier Ageing® philosophy of care into everyone she cares for, no matter their age or ability, with one simple question:
“What did you use to love doing that you no longer do?”
From your Caring Consult through to the development of your Care Plan, Zoe will help you reconnect with your interests, hobbies and passions that you may have lost along the way.
Our Talent is Caring
Our team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference, and are all happy and naturally caring people who love making others smile. Zoe carefully matches caregivers based on your individual needs and is confident that you will receive the best care in the Cairns region.
Nurse Next Door Cairns provides care services, including dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours day, to suit your needs – all with no long-term contracts.
Delivering a WOW Customer Experience
We have found Zoe and Tamara wonderful. The team of support workers they have chosen for our family are beyond experienced, very caring, attentive and easy to get along with. Highly recommend Nurse Next Door.
Andrea Kelly
We are so pleased with the quality and professionalism of the team at Nurse Next Door in Cairns. Zoe has been fantastic to deal with and her kindness towards my Grandmother has been amazing. Thank you so much! I recommend Zoe and her team for your home care requirements.
kirst Lem
We have been extremely lucky to have Jess and Zoe as our care providers. I am very fussy when it comes to carers for my sons but I could not ask for a better fit than Jess. Jess has been a god send to me, as a single parent to two boys with ASD, I find it hard to do many social activities with the boys as their day to day care needs are quite high. Jess takes them fishing, shopping and for a bite to eat. Jess is vital in ensuring the boys learn about how to participate in their community and teaches them vital skills such as using money, asking for things and appropriate behaviour in public. Jess looks like any other person getting around with the boys and blends in perfectly as my sons do not want others to see them with a 'carer' wearing a uniform and advertising this role and their autism. This is essential in helping the boys feel accepted in the world. Jess is rapidly becoming part of our family and the boys love him. He's cool, professional and relates well to my boys and I. I feel very safe knowing the boys are with him. I cannot recommend him enough. Zoe is critical in coordinating the boys care needs with Jess and is always polite, astute and reliable. She is indispensable to me and my boys. Cannot recommend these lovely people enough. Thank you Jess and Zoe from a very grateful Mum.
Louise Brennan
Nurse Next Door have given me much needed piece of mind since starting to care for my husband, who has younger onset dementia. I can now leave the house knowing that he will be safe and cared for. Zoe and her team have been amazing. Nothing is too much trouble. Nurse Next Door provide 24/7 support. As Ken’s dementia progresses, I know that Zoe and her team will be able to provide the level of care he will require, which is a huge relief for me.
Letitia Wedel
We are so pleased with the quality and professionalism of the team at Nurse Next Door in Cairns. Zoe has been fantastic to deal with and her kindness towards my Grandmother has been amazing. Thank you so much! I recommend Zoe and her team for your home care requirements.
Kirsten Lemon
Amazing! Zoe, Tamara and team go above and beyond! We are blessed to have such ethical, caring professionals in our region 🙏 couldn't say enough great things. Thank you for all that you do guys, we are lucky to have you.
Leona Hallam
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
Book a complimentary caring consultation
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
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