Managing care logistics can be overwhelming. We pair you with a dedicated Registered Nurse to handle rostering, clinical oversight, and advocacy, ensuring your plan is safe, effective, and organised 24/7.
Nurse‑Led Care Management & Planning
We do more than just assign a roster; we partner with you to navigate the healthcare system. Your Care Designer (a Registered Nurse) acts as your single point of contact, ensuring your care plan is clinically safe, financially efficient, and perfectly aligned with your lifestyle.
- Clinical Governance: Robust oversight ensuring safe, professional nursing support.
- System Advocacy: Expert advocacy to help secure the funding tier you need.
- Budget Expertise: Effective management across Clinical, Independence, and Everyday Living.
- Caregiver Matching: Matching caregivers by personality for a genuine connection.
Nurse Led Care Management & Planning
Aged care and disability support both require more than a roster; they require coordinated oversight of your healthcare. Your Care Designer, a Registered Nurse, serves as a single point of contact, matching you with local caregivers so in home care remains clinically safe, financially efficient and aligned with your lifestyle.
- Robust clinical oversight from Registered Nurses
- Expert advocacy to secure the right funding tier
- Budget management across Clinical, Independence and Everyday Living
- Caregiver matching by personality for a genuine connection
Care management right across
Cairns
Our caregivers live and work locally, so care at home is never far away, anywhere in Cairns.
- Cairns City
- Cairns North
- Edge Hill
- Bayview Heights
- Redlynch
- Smithfield
- Northern Beaches
- Mossman
- Port Douglas
- Mount Sheridan
- Edmonton
- Gordonvale
- Innisfail
- Mareeba
- Atherton
- Yungaburra
Book a free Caring Consult in Cairns
Care management in Cairns:
How we can help
What is a Care Designer?
A Care Designer is always a senior Registered Nurse. They are your dedicated partner who develops and oversees your care plan, manages the roster, and ensures we are meeting your specific goals, whether that is remaining independent at home or accessing the community.
How does Care Management work with the new Support at Home Program?
Under Support at Home, Care Management is a vital service to help you coordinate your distinct funding budgets (Clinical, Independence, and Everyday Living). We help you plan your quarterly budget so you don't run short on essential services.
Can I access Care Management privately?
Absolutely. Many families choose to pay privately for a Care Designer to oversee a loved one's care, especially if they live interstate or have complex medical needs. We provide the same level of clinical oversight and advocacy regardless of how the service is funded.
Can you support both NDIS and Aged Care in one household?
Yes. Mixed funding households are common. If one family member is on the NDIS and another is accessing Support at Home, your Care Designer can coordinate rosters to minimise disruption and streamline communication.
Do you charge for Care Management?
Yes. For Support at Home clients, this is paid from your funding budget. For NDIS participants, it is covered under relevant support items. For private clients, we offer a transparent fee structure. We ensure you understand all costs before care begins.
What happens if there is an emergency after hours?
The Care Services Team is available 24/7, 365 days a year. If a crisis occurs or urgent advice is needed, you can call and speak with a team member who knows your care plan.
Delivering a WOW Customer Experience
Ty Watson
Laura & her team have made such a wonderful impact on my life. I feel so supported & cared for with my support workers going above & beyond to make my life as stress free as possible. Thank you all ❤️
Caroline Hill-Murray
Zoe, from Nurse Next Door is great! She personally responds promptly to enquiries in a highly professional manner. During her care consultations, it is obvious that she genuinely cares and really takes the time to understand peoples needs to ensure her clients are matched to a care provider to meet their unique requirements. I highly recommend Nurse Next Door for in-house aged and disability care.
Sarah Gannon
Five stars for nurse next door services.Nurse next door looks after my husband who has dementia,when I go shopping , keep appointments etc. Nola and Zoe go to great lengths to make sure everything is done just right, they do chores around the house as well and everything is done with great care and compassion Thanks Nola and Zoe for being so friendly and compassionate you make my life so much easier. MARY.
Mary Bowen
We have been extremely lucky to have Jess and Zoe as our care providers. I am very fussy when it comes to carers for my sons but I could not ask for a better fit than Jess. Jess has been a god send to me, as a single parent to two boys with ASD, I find it hard to do many social activities with the boys as their day to day care needs are quite high. Jess takes them fishing, shopping and for a bite to eat. Jess is vital in ensuring the boys learn about how to participate in their community and teaches them vital skills such as using money, asking for things and appropriate behaviour in public. Jess looks like any other person getting around with the boys and blends in perfectly as my sons do not want others to see them with a 'carer' wearing a uniform and advertising this role and their autism. This is essential in helping the boys feel accepted in the world. Jess is rapidly becoming part of our family and the boys love him. He's cool, professional and relates well to my boys and I. I feel very safe knowing the boys are with him. I cannot recommend him enough. Zoe is critical in coordinating the boys care needs with Jess and is always polite, astute and reliable. She is indispensable to me and my boys. Cannot recommend these lovely people enough. Thank you Jess and Zoe from a very grateful Mum.
Louise Brennan
Dark Lilith
Caring compassionate professional gentle with good assessment and communication skills Very positive experience
Rose McEwin
Thank you Zoe and your team for taking such great care of a family member of mine. We were concerned about getting any sort of care at home due to the fact that he can be difficult at times. However, Zoe took the time to allocate the right person for the job and we are so grateful. Thank you!
Jenny Bradley
Engaging the services of nurses via the Nurse next Door for a loved one with health concerns has been one of the best decisions we've made about care. Our loved one feels cared for and respected, looks forward to visits and the interactions have built confidence for all of us. Having trained professionals reviewing BP, skin checks and other checks regularly and recommending changes, if required for better health management has reduced our anxiety around health and well-being. The staff are wonderful.
Fiona Candlish
We have found Zoe and Tamara wonderful. The team of support workers they have chosen for our family are beyond experienced, very caring, attentive and easy to get along with. Highly recommend Nurse Next Door.
Andrea Kelly
The support workers have shown incredible kindness, patience, and compassion while caring for my loved one with dementia. They treat them with dignity and respect and always go above and beyond to make them feel safe and comfortable. The workers are reliable, professional, and genuinely caring. They understand the challenges of dementia and provide calm, respectful, and attentive care every day. Communication with our family has also been excellent. We are very grateful for their support. We highly recommend this support team for dementia care. Their support has made a huge difference to our family. Lorraine and Alan
Lorraine Goller
We are so pleased with the quality and professionalism of the team at Nurse Next Door in Cairns. Zoe has been fantastic to deal with and her kindness towards my Grandmother has been amazing. Thank you so much! I recommend Zoe and her team for your home care requirements.
Kirsten Lemon
Nurse Next Door have given me much needed piece of mind since starting to care for my husband, who has younger onset dementia. I can now leave the house knowing that he will be safe and cared for. Zoe and her team have been amazing. Nothing is too much trouble. Nurse Next Door provide 24/7 support. As Ken’s dementia progresses, I know that Zoe and her team will be able to provide the level of care he will require, which is a huge relief for me.
Letitia Wedel
Amazing! Zoe, Tamara and team go above and beyond! We are blessed to have such ethical, caring professionals in our region 🙏 couldn't say enough great things. Thank you for all that you do guys, we are lucky to have you.
Leona Hallam
The wonderful team at Nurse Next Door Cairns have been caring for a family member for four months now, and we have had the pleasure of meeting and working with the entire team. Each Nurse is outstanding in their own way, but all of them are extremely professional, 100% competent, kind and caring. The staff At Nurse Next Door Cairns, go out of their way to make their patients feel comfortable, valued, and above all, respected. If you are looking for Nursing care in the community, we couldn’t recommend Nurse Next Door more highly.
sally bailey
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
