We Believe the Best Care
Happens at Home
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We're Local
- Coffs Harbour
- Sawtel
- Glenreagh
- Woolgoolga
- Uranga
- Bellingen
- Dorrigo
- Macksville
- Bowraville
- Nambucca Heads
- South West Rocks
- Halfway Creek
- Red Rock
- Barraganyatti
Owned and operated by Coffs Harbour local Agnes Reifler, Nurse Next Door Home Care Services Coffs Harbour proudly serves the community from Coffs Harbour all the way down to Kempsey, including halfway Creeks and surrounding areas, offering home care that’s Making Lives Better.
Agnes practices as a Registered Nurse and, has extensive experience within the hospital, aged care home and community sector. Working across a broad spectrum of areas and specialties including Emergency, Intensive Care, Cardiac/Coronary care, Mental Health and Disability, she has seen first-hand the unfortunate gaps in the healthcare system and the impact that this has on vulnerable people and their families. Agnes is passionate and committed to keeping older Australians and those living with a disability at home and being as independent and happy for as long as possible.
Agnes promises to do whatever it takes to bring you peace of mind that you, or your loved ones, are happy and safe at home.
Happier Ageing
Like everyone at Nurse Next Door, Agnes believes that every age counts. She infuses our Happier Ageing® philosophy of care into everyone she cares for, no matter their age or ability, with one simple question:
“What did you use to love doing that you no longer do?”
From your Caring Consult through to the development of your Care Plan, Agnes will help you reconnect with your interests, hobbies and passions that you may have lost along the way.
Our Talent is Caring
Nurse Next Door Coffs Harbour has a team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference, and are all happy and naturally caring people who love making others smile. Agnes carefully matches caregivers based on your individual needs and is confident that you will receive the best care in the Coffs Harbour area.
Nurse Next Door Coffs Harbour provides care services, including dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours a day, to suit your needs – all with no long-term contracts.
Delivering a WOW Customer Experience
I find that Nurse Next Door is an excellent trustworthy company to deal with for yourself or loved ones. They are very professional in their services as well as showing much kindness and understanding. I recommend this company 100%.
Lyn Macdonald
Agnes and her team helped my father and me as he battled a very aggressive degenerative disease. After going through all the bureaucracy of MyAgedCare and other government departments, it was so much easier to get going with Agnes and the carer who worked with us. They were very attentive to any issues, and reassured us along the way. I very much recommend Nurse Next Door Coffs Harbour, would go with them again in a heartbeat.
L
I would like to commend Nurse Next Door on their wonderful service especially Taylor who looks after my Father John Hewitt her care and compassion towards Dad is excellent and communication with Dad's care is exceptional, the care and compassion from Nurse Next Door is second to none thankyou
Vicki Hewitt
I recently had the sad experience of visiting a friend who was receiving end of life care from "Nurse Next Door" in Woolgoolga. Agnes and her team of amazing carers went way beyond what I myself could ever provide someone in this situation. The care and patience given to my friend was something I will never forget. If you have anyone who needs special care for a loved one I cannot recommend these wonderful people enough. Thank you to every one of those who cared for Carmen. Judy McLachlan
Judith McLachlan
Google Review for Nurse Next Door ⭐⭐⭐⭐⭐ I am extremely happy with the care I receive from Nurse Next Door. The team is professional, compassionate, and always willing to go the extra mile to ensure I am well taken care of. In particular, Agnes has been absolutely wonderful, kind, attentive, and always making sure my needs are met. Her dedication and support have truly made a difference in my life. I highly recommend Nurse Next Door to anyone looking for high-quality home care services. Thank you for all that you do! Trish
Trish Pope
Agnes is so happy and very caring, also very passionate about her work. Agnes has been a huge inspiration for me as I feel safe, confiding in her for any health concerns I may be experiencing with my catheter, also new ways for my self esteem to improve the best possible outcomes for me. I am so grateful to have the Nurse Next Door team looking after my health care needs and taking time to talk to me about my health and any concerns I may have.
Pauline Murray
After a while in hospital I returned home and needed assistance doing everything and Agnes and her staff were more than helpful for up to 6hrs a day for the first 2 weeks and continued on decreasing the hours up till now. I am more than grateful for the service I have received and I would recommend Agnes to anyone needing care.
Shirley Dodds
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
Book a complimentary caring consultation
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
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