Remaining in a familiar environment supports memory and reduces anxiety. Our services maintain safety and dignity, allowing your loved one to continue daily routines with confidence and compassion.



We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality, and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.

We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.
Our caregivers live and work locally, so care at home is never far away, anywhere in Coffs Harbour.
Yes. Remaining in a familiar environment is often the best way to manage anxiety and confusion. We offer scalable support, from a few hours of respite to 24/7 supervision, ensuring your loved one is never alone or at risk. As their needs progress, we adapt the level of care to keep them safe and comfortable at home.
Yes. Our caregivers receive specialised training in dementia care. They are equipped with practical strategies to handle behavioural changes, communication difficulties, and safety concerns (such as wandering) with skill and dignity. This ensures they can manage challenges confidently without causing distress.
We view behaviour as a form of communication. Our caregivers are trained to identify the underlying triggers, such as pain, hunger, or frustration, rather than just reacting to the symptom. We use gentle redirection and validation techniques to restore calm and resolve the situation without conflict.
Yes. Consistency is critical for someone living with dementia, since a familiar face builds trust and reduces confusion. Instead of a revolving door of staff, we build a small, dedicated team who your loved one will always recognise and feel comfortable with.
I would like to commend Nurse Next Door on their wonderful service especially Taylor who looks after my Father John Hewitt her care and compassion towards Dad is excellent and communication with Dad's care is exceptional, the care and compassion from Nurse Next Door is second to none thankyou
Agnes and her team helped my father and me as he battled a very aggressive degenerative disease. After going through all the bureaucracy of MyAgedCare and other government departments, it was so much easier to get going with Agnes and the carer who worked with us. They were very attentive to any issues, and reassured us along the way. I very much recommend Nurse Next Door Coffs Harbour, would go with them again in a heartbeat.
AGNUS RIEFLER IS ONE OF THE KINDEST AND COMPASSIONATE PEOPLE YOU COULD EVER HOPE TO MEET.IF UR SEARCHING FOR SOMEONE THAT WILL SHOW INCREDIBLE CARE,SENSITIVITY AND DEPENDABILITY..LOOK KNOW FURTHUR.JUST GIVE AGNUS A CALL,SHE WILL TAKE CARE OF EVERYTHING.
Since being with Nurse Next Door,I have found the staff to be kind, courteous and professional in my wound and continence care and would recommend them to my family and friends for any of the services they provide.
Incredible care for my totally incapacitated Husband. Everyone is so polite and respectful to him which is not easy as he is difficult. Nothing is too much trouble from Agnes and colleagues.
What an amazing experience dealing with professionals who show what true characteristics of health care workers should be with true empathy and heart centred care. I highly recommend their services and could not have asked for or encountered a better experience for my mother ❤️
I recently had the sad experience of visiting a friend who was receiving end of life care from "Nurse Next Door" in Woolgoolga. Agnes and her team of amazing carers went way beyond what I myself could ever provide someone in this situation. The care and patience given to my friend was something I will never forget. If you have anyone who needs special care for a loved one I cannot recommend these wonderful people enough. Thank you to every one of those who cared for Carmen. Judy McLachlan
After a while in hospital I returned home and needed assistance doing everything and Agnes and her staff were more than helpful for up to 6hrs a day for the first 2 weeks and continued on decreasing the hours up till now. I am more than grateful for the service I have received and I would recommend Agnes to anyone needing care.
Agnes is so happy and very caring, also very passionate about her work. Agnes has been a huge inspiration for me as I feel safe, confiding in her for any health concerns I may be experiencing with my catheter, also new ways for my self esteem to improve the best possible outcomes for me. I am so grateful to have the Nurse Next Door team looking after my health care needs and taking time to talk to me about my health and any concerns I may have.
I find that Nurse Next Door is an excellent trustworthy company to deal with for yourself or loved ones. They are very professional in their services as well as showing much kindness and understanding. I recommend this company 100%.
We are very much appreciated of the professional service we have received from Agnes from Nurses Next Door in Coffs Harbour. We would recommend them to anyone anticipating Aged Care.
Google Review for Nurse Next Door ⭐⭐⭐⭐⭐ I am extremely happy with the care I receive from Nurse Next Door. The team is professional, compassionate, and always willing to go the extra mile to ensure I am well taken care of. In particular, Agnes has been absolutely wonderful, kind, attentive, and always making sure my needs are met. Her dedication and support have truly made a difference in my life. I highly recommend Nurse Next Door to anyone looking for high-quality home care services. Thank you for all that you do! Trish
Recently commenced services with Nurses next door. I am so relieved to being supported by Agnes and her team who are very proffessional, efficient supportive and caring. If you need someone who can Support you in cutting through all the beaurocracy and support you for your ongoing needs these are the team to go with. Good luck on your own journey with Aged care.
Could not be happier with Julia as she does a thorough job of looking after my house and thrilled with Nurse next door as a whole. Thank you so much Agnes. Gary.
The service and staff are great 10 out of 10
Support workers are very caring and knowledgeable
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.