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We are here for you 365 days a year. Give us a call or fill out the caring consult form.
We Believe the Best Care
Happens at Home
We're Local
- Urangan
- Hervey Bay
- Pialba
- Scarness
- Torquay
- Point Vernon
- Burrum Heads
- Howard
- Torbanlea
- Childers
- Susan River
- Tinana
- Oakhurst
- Mungar
- Maryborough
- Poona
- Tiaro
- Biggenden
- Gayndah
- Rainbow Beach
- Fraser Island
Owned and operated by Hervey Bay local mother and daughter team, Nadine & Sue Dodd, Nurse Next Door Home Care Services Fraser Coast is Making Lives Better® from Childers to Tiaro or Hervey Bay to Maryborough, including out to Gayndah and surrounding areas.
Nadine and Sue have lived in Fraser Coast, and been active members of the community, for over 20 years. They both love the lifestyle their local region brings, and are both Passionate About Making a Difference within their community and the surrounding areas. Nadine is an outdoors person who loves adventuring, cars and camping. Family is most important to Nadine & Sue, driving their passion to do care differently within their beautiful region.
Nadine was a Registered Nurse within the Wide Bay region for over 5 years, working in a hospital setting. Nadine discovered the need for better home care services within her local region, in order to take the pressures off hospital settings, and allow people to live life at home and on their own terms.
Sue has always been involved in the community and active in fundraisers. With a background of over 20 years in finance and administration, Sue knows the importance of looking at all the small details. After losing her Mum to Dementia, and the lack of care given to her – she has always looked for a way to make others’ lives better.
Nadine and Sue’s promise is to do their absolute best to bring you peace of mind so you, or your loved ones, are able to live their best life while happy and safe at home.
Happier Ageing
Like everyone at Nurse Next Door, Nadine & Sue believe that every age counts. They infuse our Happier Ageing® philosophy of care into everyone they cares for, no matter their age or ability, with one simple question:
“What did you use to love doing that you no longer do?”
From your Caring Consult through to the development of your Care Plan, Nadine & Sue will help you reconnect with your interests, hobbies and passions that you may have lost along the way.
Our Talent is Caring
Nadine & Sue’s team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference, and are all happy and naturally caring people who love making others smile. They will carefully matche caregivers based on your individual needs and is confident that you will receive the best care on the Fraser Coast.
Nurse Next Door Fraser Coast provides care services, including Dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours day, to suit your needs – all with no long-term contracts.
Delivering a WOW Customer Experience
When my Dad first received his aged care package, I was overwhelmed with confusion of which service provider to go with in Hervey Bay. We had a chance meeting with Jared from NND while out having coffee one morning and Dad, Mum and myself knew straight away that it was the right service for Dad. Mum now has an aged care package and is also with NND. Jared is the most delightful human and the team he works with are absolutely wonderful. If you are looking for a local provider in Hervey Bay that provides holistic, compassionate and good old fashioned face to face service, I highly recommend Nurse Next Door.
Samantha-Anne Meyer
I couldn’t be more thankful for the assistance the Nurse Next Door team has provided for my parents. They have truly gone above and beyond and have done an amazing job caring for my parents in my absence. They are all friendly and approachable. They have also assisted my mother with day to day activities such as grocery shopping and organising appointments. They truly feel like part of the family.
James Mulholland
I have found the service provided by Nurse Next Door to be exceptional. Kudos to Julie who has managed to adapt her workers' schedules for me sometimes with very little notice.
Adrian Horin
I would like to acknowledge the wonderful care my Mother has received from the carers. As my Mother lives 4 and a half hours away from me, I needed Carers who were caring, reliable, honest, competent and able to guide my Mum. Mum looks forward to their visits. The Carers are understanding of Mum's needs and always brighten her day. I would highly recommend Fraser Coast Nurse Next Door.
Wendy Logan
Nurse Next Door provided exceptional care for my mother. The staff/carers & nurses are client focused & consistent which suited my mum and I. Nothing was a bother, they were flexible & adaptable when needed & always available when on call. They were respectful, kind, caring & very supportive to the family unit. Thank you for your dedication in providing support that was tailored to the needs of mum.
Della Waters
Nurse Next Door have been a great support and the staff enable me to live comfortably in my own home they are a great team and company. They go over and above to assist me in my daily living
Peter Bray
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
Book a complimentary caring consultation
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
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