Our Clients Love Us!

Delivering a WOW Customer Experience

5
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5

I first had the pleasure to come in contact with the Nurse Next Door Werribee branch through my Motor Neurone Disease provider Lauryn Matheson following a stay in hospital with pneumonia and sepsis. I had the pleasure to meet with Shalini and Eugene in my home in June, whilst still in hospital at home care . My first impression of Shalini and Eugene was of the upmost respect , without a doubt I found Shalini Eugene of the highest professionalism, kindness , reliable and trustworthy and compassionate about their profession. Both Shalini and Eugene have taken me to many hospital appointments Scans and reviews to the thoracic team of doctors , including Northern health MND appointments. I have also had the pleasure to meet Lily who cleans my house fortunately as well as taken me to appointments. . A very lovely caring and respectful young lady . I am feeling grateful and blessed to have the Nurse Next Door in my Life . Thank you .

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5

Fiona and her team were easy to engage with. Furthermore, their client care and customer service were par excellence!

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5

I can only recommend! Great service! Shalini was punctual, communicative, compassionate and knowledgeable. Exactly what I needed after my hospital recovery. Many thanks!

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5

Nurse Next Door are true to their word, " Our Talent is Caring' I was in need of assistance with a fragile and complex situation and Nurse Next Door was prompt and at my front door with a positiveness, trustworthiness, a smile and a caring nature . Their methodology, integrity and professionalism ensured that the most fragile and complex situation was not too difficult or out of their scope. Nurse Next Door are skilled, competent, knowledgeable, and resourceful people. The friendly nurses listened, were accommodating, caring, kind and humble; in turn we felt safe, confident and reassured that we were going to be in the hands of good people . The staff at Nurse Next Door presented a health plan and recommendations so that the best possible health outcome was achieved. Nurse Next Door; you have demonstrated good nursing practices. Thank you for preserving the faith of what it means to service community health outreach programs; servicing the isolated, the fragile and vulnerable citizens in the community. Nurse Next Door, you are wonder workers and you do us all proud!

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5

Michael and his team are amazing! I am so impressed on how they handled complex clients and always provide excellent service. They are reliable , approachable and nurses are fantastic. As a support coordinator ,I always ensure that I only recommend providers that have best practices and prioritise the client’s needs.

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5

Highly recommended Nurse Next Door Very professional company with lovely carers putting the needs of their clients first 👍 NND have been looking after our son Gavin since February this year he has MND and we are just so happy with the standard of care from all the staff and carers 🙂 this takes away a lot of worry and stress from us very satisfied 👍 Jennifer and Jan Rasmussen

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5

I'm moving my Mum up from N.S.W and Fiona from the Nurse Next Door was an unexpected gold mine of practical advice on what to do first and where to get the support my Mum needs. I received an information booklet listing services and a home care check list to help me make the best choice of which provider to go with. Nurse Next Door ticked all the right boxes for mum and me. Recommend Nurse Next Door as your first point of call for home care services

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5

I had great difficulties trying to organize nursing care for my brother who came to stay with me in Canberra for 4 months. Rang numerous providers but they had no nursing capacity to help us out. Rang Nurse Next Door and they were absolutely brilliant from the start. I spoke with a representative and they organized for someone to come out and assess our needs. The nurses who attended my brothers services were absolutely brilliant, very caring and showed a lot of empathy. It was wonderful seeing my brother interact so well with others. They all cared about their work, you could see they loved what they were doing. We were kept up to date with weekly rosters, so we knew exactly who was attending. I would highly recommend their services.

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5

I highly recommend Nurse next Door Werribee. I needed to find an aged care company for my dad last year. They were so helpful in guiding dad and I through the process and what to expect I had no doubts to continue using their services. They're very professional, friendly and have great communication. My dad's carer is amazing and patient with dad I have high confidence leaving my dad in such good hands. Thank you to management Eugene, Sharlini and Melissa for looking after my dad so diligently. Can't thank you enough.

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How We Help

Professional Home Care Services You Can Trust

Accessing reliable home care services should be easy. From tailored Care Plans made just for you to compassionate caregivers and qualified nurses, we bring quality care right to your door.

We believe the best care happens at home

Quality Home Care tailored to you

Making Lives Better

Registered Nurses right to your Home.

Our Talent is Caring

Help you and your loved ones with daily living

Bringing you Peace of Mind

Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.

Quality Home Care That’s Personal and Professional

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We Match You with Your Perfect Caregiver

We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.

We Match You with Your Perfect Caregiver

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Reliable Care with Our Attendance Monitoring System

Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.

Reliable Care with Our Attendance Monitoring System

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Qualified & Insured Caregivers You Can Trust

Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.

Qualified & Insured Caregivers You Can Trust

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We Aim to Provide You The Same Caregiver Everytime

We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.

We Aim to Provide You The Same Caregiver Everytime

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24/7 Live Calling Support

Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.

24/7 Live Calling Support

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Comprehensive Care at Every Age

Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.

Comprehensive Care at Every Age

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Book a complimentary caring consultation

Get back to living your life

Book a complimentary caring consultation

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