We Believe You Can Stay at Home
We provide comprehensive Aged Care and NDIS Disability Support services tailored to your needs. Whether it’s support with household tasks, personal care, clinical wound care, or 24/7 in-home care, our experienced nurses and caregivers are here to help.
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Where do you need care?
What is Home Care?
A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.
What is Nursing Care?
Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.
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What is NDIS Care?
Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.
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What is Support At Home?
We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding . All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
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Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Delivering a WOW Customer Experience
Very happy with Nurse Next Door organisation very caring staff and so reliable
clarrie young
FIRST CLASS COMPANY WITH BEST SERVICES
Shreekrishna Karki
Thankkyou to Michael Zhang from nursenextdoor, he arrived nice and early to pick me up from hospital got all my scripts filled and dropped me off to my room.Thankyou Michael for your kind a d caring .manner.
Janine
Meeting Michael and his team has been a game changer. They really listen to what you want and pair you up with great support workers. Feel safe and respected when they are in my home.
Joanne Williams
Revi, what a delight as every time she arrives she full of so much energy. She put me at ease and looks after my wound then goes. I've had REVI for approximately 5 months now and im greatful she has help me in my wound care.
Wayne Benson
Nurse Next Door are amazing & have been unbelievably helpful to me in a wheelchair & my husband who is suffering from cancer. I think Keir & her team really do care & they are definitely making our lives better.
Maggie
We have found Zoe and Tamara wonderful. The team of support workers they have chosen for our family are beyond experienced, very caring, attentive and easy to get along with. Highly recommend Nurse Next Door.
Andrea Kelly
The team at Nurse Next Door Melbourne South East are an amazing team of professionals that support with kindness and professionalism. Revital, Heather and the team go above and beyond, and their motto of Our Talent is Caring is more than a motto it is how they provide support.
Julie Furnival
★★★★★ Exceptional Care and Support - Nurse Next Door provided outstanding care for my client during her recovery, and I couldn't be more grateful for their professionalism and compassion. From the start, Jessica and her team were attentive, kind, and incredibly supportive. They went above and beyond to ensure the client's needs were met, and their approach made a difficult time so much easier to manage. Their team’s communication was excellent—they kept us informed every step of the way and made sure we felt confident and reassured throughout the process. My client was treated with such dignity and kindness, and it’s clear that this team truly cares about their clients. We’re so grateful for everything they did and will absolutely turn to Nurse Next Door again if we ever need nursing services in the future. I Highly recommend their services to anyone looking for professional and compassionate care!
Julie Melehan
Shalini from Nurse Next Door has been absolutely incredible in her role as a Diabetes Nurse Educator. Her dedication to client care, especially in ongoing diabetes monitoring, is truly commendable. She consistently responds quickly to any concerns, ensuring timely support and guidance. Her approach is not only professional but also deeply patient and compassionate, making clients feel heard and supported. Shalini’s expertise in diabetic education has made a significant impact, and her responsible, proactive attitude is a true asset to the team. We’re very fortunate to have her involved in our clients’ care.
Ellen
Real People, Real Impact
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Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What does Nurse Next Door do?
Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.
Who is the CEO of Nurse Next Door?
Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.
With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.
What if I need to speak to someone after business hours?
Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.