We Believe the Best Care
Happens at Home
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We're Local
- Rockhampton City
- Gracemere
- The Caves
- Yeppoon
- Gladstone Central
- Byfield
- Duaringa
- Zilzie
- Tannum Sands
- Dululu
- Emu Park
- Blackwater
- Alton Downs
- Mount Larcom
- Banana
- Mount Morgan
Owned and operated by Amber Howarth and Matthew Draydon, Nurse Next Door Home Care Services Rockhampton proudly serves the community from the Byfields all the way down to Tannum Sands, out to Blackwater and Biloela and surrounding areas, offering home care thats Making Lives Better.
While new to the area, we’re excited to be planting our roots into the Rockhampton community and bringing our passion for care into this beautiful part of Queensland. We are joining the community with the purpose: to build a trusted and compassionate care service that truly puts people first.
Caring for others has always been a part of Amber’s life, with family working in aged care and disability support, she has grown up understanding the value of dignity, empathy and reliable care. Amber and Matt believe home is more than just a place, its comfort, memories and independence. That’s why we are committed to helping the older community and those living with disabilities to stay right where they deserve to be, in their homes on their terms.
Together our mission is simple, to build real relationships, create meaningful moments and to make lives better.
Happier Ageing
Like everyone at Nurse Next Door, Amber and Matt believe that every age counts. She infuses our Happier Ageing® philosophy of care into everyone she cares for, no matter their age or ability, with one simple question:
“What did you use to love doing that you no longer do?”
From your Caring Consult through to the development of your Care Plan, Amber and Matt will help you reconnect with your interests, hobbies and passions that you may have lost along the way.
Our Talent is Caring
Matt and Amber’s team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference, and are all happy and naturally caring people who love making others smile. Matt and Amber carefully match caregivers based on your individual needs and are confident that you will receive the best care in Rockhampton.
Nurse Next Door Rockhampton provides care services, including dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours day, to suit your needs – all with no long-term contracts.
Delivering a WOW Customer Experience
I am a full-time carer for my mum and have been for the last four years. I made the decision to change to Nurses Next Door Rockhampton after a bad experience with our previous company, and it has been the best decision I have ever made. The office staff made transitioning easy and comfortable—they are so welcoming and caring, and nothing is too much. The ladies in the office are bubbly and have made a really difficult time in mine and my mum’s life a lot easier. The RN who visits our home comes in with a big smile and bubbly personality, making even a bad day so much better. They go above and beyond to ensure the client and family have everything they need—they genuinely care about both the client and their family. I no longer feel invisible. The support workers I have met are amazing. They are caring, happy to be in your company, and always willing to help make life easier for the client and Family members. Thanks to them, my mum has regained her independence. The team at Nurses Next Door has helped me be a daughter to my mum again, which I never thought was possible. You’ve given both of us our smiles back—we finally get to be happy and make memories together. If you choose Nurses Next Door Rockhampton as your support company, you won’t regret it. Thank you to all the lovely ladies on the team, from the bottom of my heart—from a very grateful daughter.
Keely
Just want to express my heart felt thanks for my wonderful A TEAM/MY NURSES AND CARERS /THE AWESOME MANAGEMENT TEAM The care we receive goes above and beyond their work expectations. They really make us feel much happier after they been to see us
Christine Griffiths
My wife and I have been utilizing Nurse Next door for a few months now. The organization have been nothing but perfect for our situation. The Manager , The RN's and the other employee's have been the friendliest people and will go out of their way to help in anyway possible. It is a pleasure to have these people involved in looking after my beautiful wife. They treat us like family and it is reciprocal Thank God for these wonderful Carer's. David Brown
David Brown
All my lovely carers always cheer me up when they come to care for myself and my wife. They do everything to help us in regards to physical and mental well being they are lovely caring people
Glen Griffiths
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
Book a complimentary caring consultation
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What if I need to speak to someone after business hours?
Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
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