The Making Lives Better Million

One Million Dollars Worth of What We Do Best. Caring.

Over the next year Nurse Next Door has committed to provide $1,000,000 of free short term care to older Australians who need it most. Those people who desperately need care but have fallen through the cracks of our aged care system and don't have the means to pay for care themselves. Every dollar of that free care is tracked on this page.

To be considered for The Making Lives Better Million the person must

Live within an area serviced by Nurse Next Door
Have a genuine need for immediate short term care
Not have the financial means to pay for care needed

You can apply for yourself, a family member, friend or someone else in your community.

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Please note these images are for illustrative purposes only and are not real people who have received care
One Million Dollars of Free Care

Why are we doing this?

Every day, our Nurse Next Door teams around Australia have a front-row seat to the gaps that exist in our aged care system and the older Australians who can fall through the cracks.

We see the person struggling at home who has no one to advocate for the care they need. We see the person waiting for government-funded care who simply doesn't have the means to pay for support in the meantime. We see families desperately trying to get help for someone they love, without success.

This isn't a replacement for government-funded aged care. The Making Lives Better Million is designed to help bridge the gap between the care an older Australian needs now and the care currently available to them, by providing immediate, short-term care completely free.

We know we can't solve the aged care funding problem, but we believe we can make a difference to some of the people who have fallen through the cracks. That's why Nurse Next Door has committed to providing $1 million worth of free care over the next year.

Now we just need to find the people who could use our help the most.

How Far We Are Along The Road

Free Care Delivered Across Australia

All Care
Nursing
Caregiving
Nurse Next Door car
Start $0
September 2026
Finish $1,000,000
Value of Care Provided
$0
At our current billing rates
Hours of Care Provided
0
Hours we gave for free
Number of Lives Impacted
0
People we Support
Value of Care Still Available
$1,000,000
At our current billing rates
Updated 30 August 2026. Figures reflect care delivered and invoiced at our cost of delivery, not retail price.
The Founders' Story

How are we doing this?

When Co-Founders Amber Biesse and Matt Fitton started Nurse Next Door Australia in 2019, they had one location in Melbourne providing care to a handful of clients. Today, the network spans more than 70 territories across Australia, with 4,000+ employees supporting more than 2,000 clients, all connected by one shared purpose: Making Lives Better.

Behind that national footprint are locally owned and operated Nurse Next Door businesses, deeply embedded in the communities they serve and supported by an incredible workforce of caregivers and nurses who have chosen a career caring for others.

Every day across Australia, older people are falling through the cracks of our aged care system and not receiving the care they need. In our line of work, we see those people face to face.

Amber recognised that Nurse Next Door already had all the ingredients to help. She just needed to find a way to unlock them. She believed that if she and Matt could cover the wage costs of providing the care, Nurse Next Door's Franchise Partners across the country would contribute their time and resources to coordinate and deliver that care without making a margin.

Reflecting on the success of Nurse Next Door and the business she and Matt had built, Amber realised they were now in a position to use some of that success to give back. They committed to funding the caregiver and nursing wages and associated employment costs required to deliver $1 million worth of care, completely free to older Australians who have fallen through the cracks of the aged care system.

People who need help can apply through the Making Lives Better Million, and those applications will help us find the older Australians we believe we can make the greatest difference to. Once approved, their local Nurse Next Door team will coordinate and deliver the care.

That was the unlock - Amber and Matt would provide the funding, Franchise Partners would contribute their time and resources without making a margin, and Nurse Next Door's national network of caregivers and nurses would provide the care.

Together, it allows us to mobilise the collective power of the Nurse Next Door network and turn the success of the business into something that can make a meaningful difference in the lives of older Australians who need it most.

And that is how the Making Lives Better Million was born.

We know $1 million won't fix Australia's aged care system, and we know we can't help everyone. But we believe that if we can make even one person's life better through what we're doing, then it's worth doing.

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Nurse Next Door co-founders Amber Biesse and Matt Fitton
The Making Lives Better Million

Where The Care Has Landed

By State
By Nurse Next Door Location
Number of Lives
Number of Dollars
Number of Hours
New South Wales
14
Victoria
11
Queensland
7
South Australia
3
Western Australia
2
Tasmania
2
Australian Capital Territory
2
Northern Territory
0
No items found.
Our Care Services Team is available 24/7

How Can We
Make Your Day Happier?

The Making Lives Better Million

The Making Lives Better Million is a commitment to provide $1 million worth of free short term care to older Australians who have fallen through the cracks of the aged care system.

While $1 million sounds like a lot of free care, we know we won't be able to help everyone who applies, even where there is a genuine need for help. How far our free care will stretch will depend on the number of applications we receive and the level of care each person needs.

Applications will be assessed based on each person's individual circumstances, the urgency and level of need, the difference our care could make, and whether Nurse Next Door provides services in their community.

By submitting your application you recognise that it is not possible for us to help everyone - even when a genuine need for care exists.

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Back to the introduction

Apply for The Making Lives Better Million

Care must be required in a community currently serviced by Nurse Next Door.
Please tell us what is happening, what care they are currently going without and the difference receiving some immediate support could make.
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Questions about your application? Email themakinglivesbettermillion@nursenextdoor.com.au
The Making Lives Better Million
Thank you for your application.
One of our Nurse Next Door team will review it and be in touch.
Sorry, something went wrong submitting your application. Please try again, or call us on 1300 600 247.