We Believe the Best Care
Happens at Home
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We're Local
- Toowoomba
- Highfields
- Westbrook
- Pittsworth
- Oakey
- Withcott
- Laidley
- Lowood
- Minden
- Gatton
- Plainland
- Crows Nest
- Esk
- Toogoolawah
Liz and Harry Jackson are proud to own and operate Nurse Next Door Home Care Services Toowoomba, in the Toowoomba, Somerset and Lockyer Regions. As locals to the area, they are truly committed to offering in-home care that’s Making Lives Better®.
Together, Harry and Liz bring a wealth of experience in the nursing and hospitality fields which they consider to be the perfect recipe for delivering outstanding service in the home care industry. Liz has enjoyed a rewarding career as a Registered Nurse, having worked predominantly within the aged care and community sector. Harry’s passion for service excellence has seen him own and operate a number of successful hotels and restaurants in the Brisbane area.
Regardless of age or disability, it is Liz and Harry’s promise to do whatever it takes to ensure you and/or your loved ones are safe and happy at home, and to bring peace of mind to your entire family
Happier Ageing®
Like everyone at Nurse Next Door, Liz and Harry believe that every age counts. They infuse our Happier Ageing® philosophy into everyone they care for, no matter their age or ability.
Happier Ageing starts with one simple question: “What did you use to love doing that you no longer do?” From your Caring Consult through to the development of your Care Plan, Liz and Harry will help you reconnect with your interests, hobbies and passions that you may have lost along the way.
Our Talent is Caring
Liz and Harry’s team of qualified, trusted and extraordinary Nurses and Caregivers are all passionate about admiring people and Making a difference. Liz and Harry find the perfect match for you based on your individual needs, shared interests and passions.
Nurse Next Door Toowoomba provides a wide range of care services, including dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship. Whether it’s three pm or three am, Liz and Harry are here to make your life better 7 days a week, 24 hours a day, – all with no long-term contracts.
Delivering a WOW Customer Experience
Seven months ago, my brother and our family engaged the Nurse Next Door Agency to assist with his personal care, home maintenance including cooking and cleaning and community access. We are very grateful for the outstanding service provided by the Agency. Particularly impressive is their consistently high standard of service from all employees, demonstrating excellent recruitment and training. The Agency has been prompt, reliable, caring and ready to step in at short notice. We have no hesitation in recommending them to anyone seeking similar care. Majella Rush & Bernadette Hoffman
Majella Rush
All the Carers at the Nurse Next Door make it possible to stay in my own home, the carers offer support in every aspect of my life. Everyone from Nurse Next Door is always smiling and happy and it makes me happy and looking forward to having them again.
Leonie Smith
Harry, Liz and the team are both caring and knowledgeable. No hesitation in recommending them for the care of loved ones.
Michael Todd
Fantastic team of carers that show compassion and interest in their clients. My Father is always happy with the care and reliability given. The managing Directors are excellent to deal with and lead by example. Thank you Nurse Next Door!
Brad Middlebrook
Liz, Rhiannon and the rest of the team are more than fantastic. Nothing is too much trouble for them, and in a tough, emotional time they have gone way over and above to help. Their proactiveness coupled with their sincere caring, friendly and down to earth nature has given me peace of mind that we made the right decision in engaging them. Would have no hesitation in recommending them.
Rebecca Cosgrove
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
Book a complimentary caring consultation
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
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