We Believe the Best Care
Happens at Home
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We're Local
- Khancoban
- Wodonga
- Beechworth
- Yackandandah
- Corryong
- Tallangatta
- Killara
- Barranduda
Owned and operated by locals Michelle and Tim Shelton, Nurse Next Door Home Care Services Wodonga is proud to support families across our vibrant border community, including Wodonga, Baranduda, Bandiana, and surrounding areas. We are dedicated to providing premium home care that is Making Lives Better®.
For Michelle and Tim, serving the Wodonga community is personal. Michelle moved back to her hometown of Wodonga specifically to support her own ageing parents. Having experienced first-hand the gap in acquiring consistent home health services here, she understands the challenges local families face. Herself a Pharmacist with clinical hospital experience, Michelle sees the opportunity to support Wodonga locals staying in their own homes as an extreme privilege.
Combined with Tim’s background as a community Pharmacist, they are passionate about helping older residents in Wodonga and those living with a disability (whom we call “people with determination”) remain in their own homes, connected with family, friends, and the community for as long as they choose.
Michelle and Tim’s promise is to do whatever it takes to bring you peace of mind that you, or your loved ones, are happy and safe at home in Wodonga.
Happier Ageing
Like everyone at Nurse Next Door, Michelle and Tim believe that every age counts. We infuse our Happier Ageing® philosophy of care into everyone we care for, no matter their age or ability, with one simple question:
“What did you use to love doing that you no longer do?”
From your Caring Consult through to the development of your Care Plan, Michelle and Tim will help you reconnect with your interests, hobbies and passions that you may have lost along the way.
Our Talent is Caring
Michelle and Tim’s team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference, and are all happy and naturally caring people who love making others smile. They carefully match caregivers based on your individual needs and are confident that you will receive the best care in the Albury / Wodonga region.
Nurse Next Door Wodonga provides care services, including dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours day, to suit your needs – all with no long-term contracts.
Delivering a WOW Customer Experience
My wife was extremely unwell & we needed daily nursing & personal care for her, so we contacted Nurse Next Door. They have been exceptional. They responded immediately & within 24 hours had organised 2 hour daily care. Their staff are outstanding - professional, caring & kind. We would recommend them without hesitation. Colin Barrow
Colin Barrow
We engaged Nurse Next Door to check on our 90 year old Dad on a weekly basis after health complications and surgery. They have been exceptional. The care has been fantastic and their communication to us kids on how our father is has been priceless as we live over an hour away from his retirement village. I highly recommend their services.
Mardi Lucas
We used the team at Nurse Next Door to assist in picking my grandma up from her nursing home and bringing her to my wedding. Georgia was amazing, and it meant that my nan could attend, not limit the night for other family members and could leave when she was ready. Their impeccable service meant we could enjoy a stress free day/night and know our loved one was well taken care of!
Kirsty Sarge
We have recently engaged Nurse Next Door, I really liked the approach Lauren had when meeting my Mum. The focus was on finding out what she has stopped doing and would like to start again, rather than being all about the medical side of things. Both Tim and Lauren spent a lot of time talking to me about Nurse Next Door before we made a time to meet. I really appreciated the information they provided and the obvious care they both had with helping my Mum and also me.
A Flowers
I'd highly recommend Nurse Next Door: -The management are professional, pick good staff and friendly. -Their Support Workers: - are matched well with me, my interests and spiritual beliefs. - are always punctual (if there's a delay in traffic or prior client, I receive a phone call by administration staff to advise). - well dressed (in bright pink uniform tops). - Office Management and owners willingly come and do shifts if someone calls in sick. - Any new support workers are always accompanied by management at first visit, not just arrive and not introduced to them. - Support Workers have ideas that I may not have thought of, about where to get something, or go for a drive somewhere discussed with me to assure I'm happy with suggestion. - I feel safe in all Nurse Next Door cars (which includes that their cars are maintained, clean and never have to stop for petrol. - I’ve never got lost getting to an appointment with their Support Workers (they have google maps on mobile phone or their modern car has the capacity to locate destination. - I look forward to working with Nurse Next Door, not only over the festive season as I don't have family or a holiday to go to but for the years to come.
Lyn
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
Book a complimentary caring consultation
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
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