Managing care logistics can be overwhelming. We pair you with a dedicated Registered Nurse to handle rostering, clinical oversight, and advocacy, ensuring your plan is safe, effective, and organised 24/7.
Nurse‑Led Care Management & Planning
We do more than just assign a roster; we partner with you to navigate the healthcare system. Your Care Designer (a Registered Nurse) acts as your single point of contact, ensuring your care plan is clinically safe, financially efficient, and perfectly aligned with your lifestyle.
- Clinical Governance: Robust oversight ensuring safe, professional nursing support.
- System Advocacy: Expert advocacy to help secure the funding tier you need.
- Budget Expertise: Effective management across Clinical, Independence, and Everyday Living.
- Caregiver Matching: Matching caregivers by personality for a genuine connection.
Nurse Led Care Management & Planning
Aged care and disability support both require more than a roster; they require coordinated oversight of your healthcare. Your Care Designer, a Registered Nurse, serves as a single point of contact, matching you with local caregivers so in home care remains clinically safe, financially efficient and aligned with your lifestyle.
- Robust clinical oversight from Registered Nurses
- Expert advocacy to secure the right funding tier
- Budget management across Clinical, Independence and Everyday Living
- Caregiver matching by personality for a genuine connection
Care management right across
Wodonga
Our caregivers live and work locally, so care at home is never far away, anywhere in Wodonga.
- Khancoban
- Wodonga
- Beechworth
- Yackandandah
- Corryong
- Tallangatta
- Killara
- Barranduda
Book a free Caring Consult in Wodonga
Care management in Wodonga:
How we can help
What is a Care Designer?
A Care Designer is always a senior Registered Nurse. They are your dedicated partner who develops and oversees your care plan, manages the roster, and ensures we are meeting your specific goals, whether that is remaining independent at home or accessing the community.
How does Care Management work with the new Support at Home Program?
Under Support at Home, Care Management is a vital service to help you coordinate your distinct funding budgets (Clinical, Independence, and Everyday Living). We help you plan your quarterly budget so you don't run short on essential services.
Can I access Care Management privately?
Absolutely. Many families choose to pay privately for a Care Designer to oversee a loved one's care, especially if they live interstate or have complex medical needs. We provide the same level of clinical oversight and advocacy regardless of how the service is funded.
Can you support both NDIS and Aged Care in one household?
Yes. Mixed funding households are common. If one family member is on the NDIS and another is accessing Support at Home, your Care Designer can coordinate rosters to minimise disruption and streamline communication.
Do you charge for Care Management?
Yes. For Support at Home clients, this is paid from your funding budget. For NDIS participants, it is covered under relevant support items. For private clients, we offer a transparent fee structure. We ensure you understand all costs before care begins.
What happens if there is an emergency after hours?
The Care Services Team is available 24/7, 365 days a year. If a crisis occurs or urgent advice is needed, you can call and speak with a team member who knows your care plan.
Delivering a WOW Customer Experience
Great listening skills and good match of staff to client
Michael ter Haar
We highly recommend Nurse Next Door Home Care Services. Michelle and Tim are wonderful to deal with. Once we identified the needs and days of service that we required, Michelle and Tim offered a quick and prompt Nurse/Aid immediately matching our unique, tailored needs. Shannon is fantastic, and the service also provided team leaders attending, making sure all needs are satisfied by both parties. The services involve walks, shopping, general house duties, meal preparation and really anything that we ask for. Perfect. Cannot praise them enough. A wonderful service provided by wonderful and caring people.
Brian Curphey
Nurse next door came to our rescue when my mother broke a bone in her Kneecap at age 79, and as our family is all very busy Nurse next door and their staff were nothing short of being helpful and supportive in all ways to help us get through this time. Whatever we needed they were able to Accommodate and sort for us and I highly recommend them to anyone in need of help in around the Home for Injured or medical associated issues for short term or long. I use then again at the drop of a hat
robert Lieschke
Competent and excellent nursing services
John Rileigh
I'd highly recommend Nurse Next Door: -The management are professional, pick good staff and friendly. -Their Support Workers: - are matched well with me, my interests and spiritual beliefs. - are always punctual (if there's a delay in traffic or prior client, I receive a phone call by administration staff to advise). - well dressed (in bright pink uniform tops). - Office Management and owners willingly come and do shifts if someone calls in sick. - Any new support workers are always accompanied by management at first visit, not just arrive and not introduced to them. - Support Workers have ideas that I may not have thought of, about where to get something, or go for a drive somewhere discussed with me to assure I'm happy with suggestion. - I feel safe in all Nurse Next Door cars (which includes that their cars are maintained, clean and never have to stop for petrol. - I’ve never got lost getting to an appointment with their Support Workers (they have google maps on mobile phone or their modern car has the capacity to locate destination. - I look forward to working with Nurse Next Door, not only over the festive season as I don't have family or a holiday to go to but for the years to come.
Lyn
I am very new to service. But so far I can only say very good things about the way everyone tries really hard to help me! Everyone is also very friendly!!!!! I am very grateful to everyone!!!!!!
MONIKA SCHELL
We engaged Nurse Next Door to check on our 90 year old Dad on a weekly basis after health complications and surgery. They have been exceptional. The care has been fantastic and their communication to us kids on how our father is has been priceless as we live over an hour away from his retirement village. I highly recommend their services.
Mardi Lucas
My wife was extremely unwell & we needed daily nursing & personal care for her, so we contacted Nurse Next Door. They have been exceptional. They responded immediately & within 24 hours had organised 2 hour daily care. Their staff are outstanding - professional, caring & kind. We would recommend them without hesitation. Colin Barrow
Colin Barrow
I truly believe if you are looking for a disability support service that actually listens & who will respectfully communicate with you with genuine care about you the client and family, The nurse next door is exactly that & more. The carers are all loving and supportive and will help you in any way they can, small or big! The workers at Nurse next door actually will take your worries and lend a helping hand - it is all about the client and the clients needs. They lend a hand to cook home made meals, clean the simply task that made seem abit to much on your plate some times and generally interact with the family as a lending ear. I as a parent couldn’t be more happier & trusting to welcoming these careers into our home & family. Im so grateful to find some where that actually Cares about your quality of care and will support you every step of the way. They care about you and your family as a whole and will work hard at achieving the goals you have for your family member with the empathy to mentally support these challenges, as well as work closely with you so everyone is on the same page. A very supportive service. I highly recommend this service to anyone looking for a loving, genuine & effective support service, Michelle & Laura have our family feel support & immensely cared for.
Stacey Swan
I love Nurse Next Door they are a wonderful help and I’m extremely happy with them. The care I’ve received from the people has been amazing there is so much communication between myself and all staff before and after service it’s truly amazing. I really hope Nurse Next Door go along way.
Nadine Duncan
We used the team at Nurse Next Door to assist in picking my grandma up from her nursing home and bringing her to my wedding. Georgia was amazing, and it meant that my nan could attend, not limit the night for other family members and could leave when she was ready. Their impeccable service meant we could enjoy a stress free day/night and know our loved one was well taken care of!
Kirsty Sarge
We have recently engaged Nurse Next Door, I really liked the approach Lauren had when meeting my Mum. The focus was on finding out what she has stopped doing and would like to start again, rather than being all about the medical side of things. Both Tim and Lauren spent a lot of time talking to me about Nurse Next Door before we made a time to meet. I really appreciated the information they provided and the obvious care they both had with helping my Mum and also me.
A Flowers
I am feeling VERY PRIVILEGED and Looking forward 2 Enjoying My NEW [ Additional 👍 ], Personal -- CARING Services-- az in SHOWERING Supervision and SOME Assistance given 2 ME, much Appreciated & Thankfully as A result of Generous Plan-Funding From the NDIA‼️👍 I Will Do My Best to have a Very Successful and ENJOYABLE Relationship with this Excellent Company of CARING NURSES & Care-givers‼️❣️Cheers 🍷 To 👉🏿 Nurse-NXT-Door 🙌😁🇦🇺 👉🏿 Craigy A. Lee. (New Client!)
Craig Lee
The Caring Journal
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
