End-of-Life Pathway with Nurse Next Door

After being unable to source services for over two years we now have the most amazing, caring and professional services imaginable. So much stress has been lifted. Thank you nurses next door.

We engaged Nurse Next Door to check on our 90 year old Dad on a weekly basis after health complications and surgery. They have been exceptional. The care has been fantastic and their communication to us kids on how our father is has been priceless as we live over an hour away from his retirement village. I highly recommend their services.

Five stars for nurse next door services.Nurse next door looks after my husband who has dementia,when I go shopping , keep appointments etc. Nola and Zoe go to great lengths to make sure everything is done just right, they do chores around the house as well and everything is done with great care and compassion Thanks Nola and Zoe for being so friendly and compassionate you make my life so much easier. MARY.

amazing service, very prompt, always on time. This company works on the client's time frame always, unlike some other company i had used. Highly recommend choosing this company, very professional.

Very good service. Caring staff.

Nurse next door values its employees and are always willing to go above and beyond with their care

A really great team of highly qualified, professional and caring staff! They have assisted in making my situation easier to manage, supported me in the tasks I cannot do myself and provide an ear and comfort when things get tough, as some days obviously are better than others. I highly recommend Nurse Next Door if you require nursing or caring support from understanding, highly qualified and knowledgeable staff.

As a Support Coordinator, I meet so many providers — but every now and then, a team comes along that genuinely restores your faith in what caring for others should look like. Nurse Next Door has been one of those rare experiences for me. Their support workers don’t just “complete tasks.” They show up with heart. I’ve seen them bring comfort on the hardest days, celebrate the small wins, and treat clients with a level of gentleness and respect that can’t be taught — it has to come from real compassion. They communicate openly, listen deeply, and never make participants feel like a number on a roster. Instead, they make people feel safe, valued, and truly seen. For families who have struggled to find consistency or kindness in care, Nurse Next Door has been a breath of fresh air. Watching how they walk alongside participants — especially those with complex needs — has reminded me why I chose this field. Their dedication doesn’t just support clients; it brings peace, dignity, and moments of joy back into people’s lives. 💗 I wholeheartedly recommend Nurse Next Door to anyone needing support that comes from a place of genuine care and humanity.

I have been using the services of NND after less than satisfactory service from previous providers and found them to be highly efficient, incredibly compassionate and caring as well as extremely organised and communicative. The business model is well structured and process driven with your needs as the recipient of their services feeling well informed and prioritised every step of the way.. I cannot recommend them highly enough. If only every health care provider was this good.

Tailored supports delivered with empathy and humour. The Ballarat Nurse Next Door team are highly skilled and always go above and beyond.

My family cannot rate the care and attention supplied by Michael and his team highly enough. We were in urgent need of in-home social, domestic & medical services for our 93 yr old mother. Nurse Next Door were able to respond almost immediately to our enquiry and provide exactly the right people for the job - showing great sensitivity for the challenges of dealing with a somewhat reluctant elderly client and soon building trust with her. Michael's flexibility and willing adaptability to meet our mother's frequently changing circumstances (due to her fluctuating health) were remarkable and the dedication of his staff to my mother's health and well being was truly remarkable. We could not recommend the services and client management shown by this team more highly - in every respect Nurse Next Door is an outstanding service provider.

We came upon Nurse Next Door quite by accident .We needed a nurse for a few weeks whilst our girl was on leave & we were getting desperate to find someone .I saw their car with advertising & rang .Zieta was very professional , and quick to respond & we had a nurse very quickly . Our nurse was very professional , all treatment was correct & no problems at all . She was on time each time & keen to help us .Cant thank them enough . This is a great service for our community . Thank you so much Kerry & Darren

Fantastic, qualified, caring staff. Great communication from the co-ordinating team. NND go to great lengths to understand and meet clients’ needs. My Mum has high needs and NND have hugely improved her quality of life, providing both companionship and physical care. I’d recommend them without reservation.

After major surgery, my husband required dressing changes, and some monitoring, so we were lucky enough to get a suggestion that Nurse Next Door could help. We were so lucky to have them on board. The nurses we saw were truly wonderful. Very kind and knowledgeable. Nothing was any trouble. I would highly recommend Nurse Next Door. P.S. Keep your eye out for the little pink cars zipping about, give them a wave..they would appreciate that. X0

The team at nurse next door Joondalup are amazing, Steph is a fabulous carer, nurse and co-ordinator..Steph is such a bright and bubbly character, full of enthusiasm and always starts everything on the positive, definitely lightens the day and makes her clients feel very special, nothing is too much for Steph, we are thankful to have her help and Ernie will definitely continue to live his best life

Seven months ago, my brother and our family engaged the Nurse Next Door Agency to assist with his personal care, home maintenance including cooking and cleaning and community access. We are very grateful for the outstanding service provided by the Agency. Particularly impressive is their consistently high standard of service from all employees, demonstrating excellent recruitment and training. The Agency has been prompt, reliable, caring and ready to step in at short notice. We have no hesitation in recommending them to anyone seeking similar care. Majella Rush & Bernadette Hoffman

I had an excellent and great service from Nurse Next Door. The caregivers were compassionate, professional, and provided exceptional care. They are always on time . The team's communication and attention to detail were truly appreciate . Thank you Nurse next door .

I am very impressed and appreciate the quality of service. They have shown to be caring,, organised, understanding and professional. Definitely recommend.

Great Employer. Understanding, kind and professional. Client focused but balanced with staff development and respect.

NND gave me excellent support to attend a treatment when I travelled from interstate. Thank you!

I am so grateful to Kristy for her exceptional care and kindness to my darling mother. Kristy showed compassion, understanding and an absolute willingness to assist in ensuring Mum was able to spend her last days in our home and did not have to go into a nursing home - an absolute objective, and one which others made me feel was an unrealistic objective. Kristy never made me believe this was not possible. Kristy's nursing skills, in every sense - in practice, in listening and in caring - were exceptional. I had great trust and faith in Kristy and was also able to learn from observing her. Of greatest importance to me, Kristy treated my proud, loving and amazing mum, with great dignity. I will be forever grateful to Kristy and I'm not quite sure she will ever know how much her coming into our lives at exactly the time we needed her means to me and my family.

They are a very happy group. They care about the people staying home comfortable

I have now used Nurse Next Door twice and have been really impressed with their level of service and expertise. The companionship carers they provided to assist my ageing mother were perfect for the role.

"The nurse that attended was excellent. He made my aunt feel safe and was gentle and with her. He reassured my mum about my aunt's legs and provided additional information to further support my aunt's recovery which was helpful."

Nurse Next Door (in particular Ronnie and Heather) have become an integral part of my uncle's care whilst he is living at home. As a family, it has brought us great comfort knowing we can rely on the team at NND to be there for him whenever he needs. We cannot speak highly enough of you all - thank you for all you do..

Amazing organization. Every person we have come across so far from Nurse Next Door has been outstanding. Their compassion , patience and skill is second to none. We are so grateful to have them in our lives, helping us with our beautiful mum (who is beyond beautiful, but not too easy to care for :(. )

I have had Nurse Next Door Brisbane support me for the last 10 months. I find them very reliable and considerate. Always on time, they do what I ask of them and take initiative. Easy to contact. I would recommend their service for anyone in need of support. All the above and can’t fault them and will only get better with their care. Sincerely, Bruce 😉

The team are absolutely amazing. We needed some support in a hurry and the team were able to have a customised support plan and schedule put in place incredibly quickly. The commnunication and engagement from Rhomee and team was next level, and never left us in doubt where things were at and allowed issues to be dealt with efficiently. Thank you!

“Nurse Next Door” the name says it all, I was amazed by the efficiency and prompt service of their clinical nurse who administered one of my elderly clients' pressure sore within 24 hours of a phone call. She was not only dedicated to her work, but also kind at heart and empathetic. The nurse provided additional care and attention by taking time to purchase medicated bandage upon assessment of the pressure sore. The nurse also patiently directed their family members to wound dress their mother themselves. I would highly recommend any health care service providers to use “Nurse Next Door” for effective treatment and patient satisfaction.

hi a carer helped me home from hospital, it was perfect thank you, really easy to organise and everyone was so nice

Harry, Liz and the team are both caring and knowledgeable. No hesitation in recommending them for the care of loved ones.

I can’t speak highly enough of Nurse Next Door. Their admin staff were fantastic and always available and willing to adapt and discuss what ever was needed. Carers and Nursing staff next level. They always kept me informed of any and all changes in my father’s health. Best of all, they alway showed up. No days off. This enabled my father to stay in his home until the end. And that was his greatest wish. Thank you sincerely to Keir, Amanda and Yeshi. You always greeted my Father with a smile, love and attention he deserved. 🙏❤️

Our experience with Nurse Next Door has been a very positive one. The staff are friendly, caring, and experienced and offer practical help and advice. My parents look forward to their visits.

Have used nurses next door for 3 months found there services and carers excellent. Will recommend to anyone needing caring services 👌

Professional friendly and courteous staff. Highly recommend Nurses Next Door. Extremely happy with their services

Meeting Michael and his team has been a game changer. They really listen to what you want and pair you up with great support workers. Feel safe and respected when they are in my home.

I highly recommend Nurse Next Door for their exceptional service. Keir is a fantastic communicator who listens and ensures that all concerns are addressed. She conducts detailed assessments to fully understand client needs, tailoring care to meet those specific requirements. Thank you for your dedication!

Cannot recommend Keir and her team enough for their professionalism, communication, kindness and genuine care under difficult circumstances. The carer our mum has been matched with brings so much calm, respect, reassurance and organisation to the household. We are incredibly grateful to have them on board as part of Team Tania.

Supportive and approachable team who are passionate about providing safe and quality care to clients whilst cultivating a positive team culture.

Have had two nurses from NND at home to dress a leg wound for several weeks, Excellent, professional staff. Proved a great help to me for dressings I could not do due to personal frailties. I would recommend them, anytime.

Thankkyou to Michael Zhang from nursenextdoor, he arrived nice and early to pick me up from hospital got all my scripts filled and dropped me off to my room.Thankyou Michael for your kind a d caring .manner.

Everything has been excellent so far. I am pleased with all the caregivers NND has provided me. We did encounter a minor issue once, where a cleaner chose not to dry the floors after mopping. This presents a safety hazard for elderly individuals. I hope that this cleaner received additional training from NND. I understand there is a shortage of caregivers in Australia, and indeed, worldwide. Therefore, it may be challenging to find qualified individuals. However, it is essential for everyone involved in aged care, including cleaners, to be properly educated. Safety is of the utmost importance. I am grateful to Nurse Next Door, fantastic company. Perfect? No, nobody is, but they are human in all aspects. Easy to contact, they listen and always find a solution. For that I am thankful

Steph and the team are brilliant. They ensure there is frequent and open communication regarding their visits and any changes they notice. They cater to all of our family's needs and tailor the care and the staff to suit what would be best for the client. Steph goes over and above with the information that she provides for us and the entire team absolutely have the client's best interests at heart!

Nurses are very professional, and cheerful, they make me feel very comfortable and relaxed. They are making my life better by bringing genuine joy in to our house. When they leave for the day I feel confident and happy that they have done everything possible for me during the visit. I am very happy with the service that I am receiving from Nurse Next Door.

Competent and excellent nursing services

Excellent care by friendly professionals who are genuinely interested in the client and carers.

I 💯 recommend Door Next Door Service Provider to friends, families and to the Community. Since my mom is with this Service I am satisfied with the work and support. The Coordinator always follow up with the support workers and service.

Nurse Next Door Macarthur is awesome! The team is super caring and really takes the time to make sure everything’s good. They’re reliable and easy to talk to, which makes the whole experience way less stressful. If you need home care, these guys are definitely worth checking out.

NND is such a supportive and welcoming environment! I am proud to say i am apart of the Next Next Door team and get to experience first hand how dedicated the organisation is to ✨ making lives better! ✨ The GENUINE care provided to clients is truely exceptional 🩷

Head Nurse Sruthi and the whole team go above and beyond for their consumers. I’ve worked with them closely over the last few months with a rural consumer and their attention to care, communication & follow up has been phenomenal. I would recommend them to anybody, thanks again for all your hard work and help.