We Believe the Best Care
Happens at Home
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We're Local
- Campbelltown
- Camden
- Mount Annan
- Bringelly
- Gregory Hills
- Blairmount
- Camden
- Menangle
- Ingleburn
- Denham Court
- Leppington
- Austral
- Minto
- Eagle Vale
- Appin
- Menangle Park
Owned and operated by Southwest Sydney locals Yijia Cao & Kevin Cheung, Nurse Next Door Macarthur proudly serves the community from Denham Court to Menangle and everything in between (including Narellan, Camden Campbelltown and their surrounding areas), offering home care that’s Making Lives Better®.
Yijia moved to Australia in 2008 and instantly fell in love with the history and natural beauty of the Macarthur region. She has served the local community for more than 12 years as a registered nurse, working in aged care and in the emergency ward of Campbelltown Hospital.
Empathy for the needs of the people in her charge is what drives Yijia’s passion for delivering professional and personalised care, and she is a firm believer that things can be done better. She believes that older Australians and those living with a disability should have the dignity and comfort of being able to remain at home, connected with their family, friends, and community for as long as they choose. She will do whatever it takes to make that possible.
Kevin is a former media professional who discovered his passion for fundraising and philanthropy, raising social awareness in the aged care and disability sectors. The community connections he formed in those endeavours convinced him that it is possible to make a difference, and that a real and positive impact can be made on people’s lives.
His own father diagnosed with Parkinson’s Disease, Kevin is acutely empathetic of the needs and anxieties of people who rely on care to make it through their week, or even their day. His promise is to ensure you and your family will be treated with the same dignity and respect that he would want for himself and his family.
Happier Ageing®
Like everyone at Nurse Next Door, Yijia and Kevin believe that every age counts. They infuse our Happier Ageing® philosophy of care into everyone they care for, no matter their age or ability, with one simple question:
“What did you use to love doing that you no longer do?”
From your Caring Consult through to the development of your Care Plan, Yijia and Kevin will help you reconnect with your interests, hobbies and passions that you may have lost along the way.
Our Talent is Caring
Nurse Next Door Macarthur’s team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference, and are all happy and naturally caring people who love making others smile. Yijia and Kevin carefully match caregivers based on your individual needs, and they are confident you will receive the best care in the Macarthur Region.
Nurse Next Door Macarthur provides care services, including dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours day, to suit your needs – all with no long-term contracts.
Delivering a WOW Customer Experience
I’ve been using Nurse Next Door MacArthur for only a short time (3 months) and I could not rate them high enough! They respond quickly to any concerns. The staff/nurses are very pleasant and knowledgeable. When you need them they come running. Highly recommend them to anyone who is in need of this type of service.
Rod Smith
We are so grateful for this wonderful service. My Dad recently broke his leg and was unable to weight bare. Nurse Next Door Macarthur helped us out with very short notice. They came every morning for a month and helped my Dad shower, gave medication and sorted out everything around his home for the day. The staff were all wonderful, however, a special mention to Daphne who went out of her way to check in and visit regularly to ensure everything was going well and to my Dads most frequent Carer, Jasmine. At 79 years old and a quiet man, Jasmine made my Dad feel very comfortable and secure. This wonderful service allowed me to keep working during my Dads convalescence but more importantly helped my Dad feel happy each day so he could get on with his recovery. Thank you doesn’t seem enough. I would thoroughly recommend Nurse Next Door Macarthur.
Debbie Pope
I signed up with Nurse Next door Macarthur after learning about them from visiting and expo. From the first phone call it was clear to see that they had my best interest at the forefront. Yijiah and Daphnee have been amazing with linking me with the most amazing carers! They are kind, caring and always looking to do more to support me in the home. I appreciate everything they do. Yijah and Daphnee are always available to answer questions or any queries to I have with regards to my support needs. I highly recommend Nurse Next door Macarthur.
Betsy Ruiz-Monar
Nurse Next Door Macarthur is awesome! The team is super caring and really takes the time to make sure everything’s good. They’re reliable and easy to talk to, which makes the whole experience way less stressful. If you need home care, these guys are definitely worth checking out.
Ian Lemuel Sanqui
Our family has very recently engaged the services of Nurse Next Door to assist with providing some respite and personal care for my elderly father who has Parkinson's disease and Dementia. This introduction has enabled some time for my elderly mother to have a break from dad. Mum is very keen to keep at home as long as possible and the Nurse Next Door has services to accommodate this. From our initial contact with Daphnee through to carers providing services, our family is very happy.
Janet Shepherd
Daphnee was very committed to implementing the care plan for full time nurses as soon as possible for my mother with severe dementia. (who has since passed). Her patience and commitment was astounding and the professionalism of the dedicated nurses was reassuring and greatly appreciated. This company focuses on high calibre staff and take the stress out of caring for loved ones at home. Great communication. Highly recommend.
EA
Exceptional care and compassion!” I’m so impressed with Nurse Next Door Home Care Services Macarthur. Thank you so much for taking good care of my grand mother …entire team has been incredibly kind, professional, and genuinely caring specially Yijia she has gone above and beyond to make sure every client feels supported and valued. The communication is excellent, and you can tell they truly love what they do. I would highly recommend their services to anyone looking for reliable and compassionate home care. Thank you for making such a positive difference!
Aussie Nation
The Team at Nurse Next Door are an amazing group of people who have the highest standard of professionalism and work really well on both a team and individual level. Their focus is always on the welfare and wellbeing of their patient/client and extends beyond an attitude that there is never a problem without a solution but extends at all times to be one of trust, friendship and compassion. I have no hesitation in recommending them to anyone who made need to call upon their well known and extensive range of services. Working with them in an environment which features respect, grace and, humour is invaluable
Greg Martland
Nurse next door are Caring and Compassionate. A peace of Mind . And Wonderful lady cames out helps me with ADLS.
Debbie Dufour
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
Book a complimentary caring consultation
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
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