Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.
- Enteral Feeding: Safe administration of feeds and medication via PEG or PEJ tubes including site care.
- Respiratory Support: Assistance with tracheostomy care, ventilators, suctioning and oxygen therapy.
- Bowel & Bladder: Dignified support for complex bowel care, catheters and ostomy care.
- Neurological Conditions: Specialised support for ABI, Spinal Cord Injury and Motor Neurone Disease.
- Diabetes Management: Clinical support for unstable diabetes including monitoring and insulin.
- Epilepsy Management: Implementation of seizure plans and emergency medication administration.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our local Registered Nurses build comprehensive in home care plans, with full risk assessments and protocols in place, so your safety is never left to chance.
- Registered nurse led care plans for complex health needs
- Dignified, in home care for aged care and disability support
- Skilled support for feeding, respiratory and mobility needs
- Around the clock availability from a consistent care team
Complex care right across
Cambelltown
Our caregivers live and work locally, so care at home is never far away, anywhere in Cambelltown.
- Campbelltown
- Camden
- Mount Annan
- Bringelly
- Gregory Hills
- Blairmount
- Camden
- Menangle
- Ingleburn
- Denham Court
- Leppington
- Austral
- Minto
- Eagle Vale
- Appin
- Menangle Park
Book a free Caring Consult in Cambelltown
Complex care in Cambelltown:
How we can help
Who provides the care, Nurses or Support Workers?
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
How do you ensure clinical safety?
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Can I use my NDIS funding for this?
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
What specific conditions can you support?
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
What happens if my regular carer is sick?
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Can you provide 24/7 coverage?
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Delivering a WOW Customer Experience
Nurse next door are Caring and Compassionate. A peace of Mind . And Wonderful lady cames out helps me with ADLS.
Debbie Dufour
I have been using the services of NND after less than satisfactory service from previous providers and found them to be highly efficient, incredibly compassionate and caring as well as extremely organised and communicative. The business model is well structured and process driven with your needs as the recipient of their services feeling well informed and prioritised every step of the way.. I cannot recommend them highly enough. If only every health care provider was this good.
Natalie Flanagan
The Team at Nurse Next Door are an amazing group of people who have the highest standard of professionalism and work really well on both a team and individual level. Their focus is always on the welfare and wellbeing of their patient/client and extends beyond an attitude that there is never a problem without a solution but extends at all times to be one of trust, friendship and compassion. I have no hesitation in recommending them to anyone who made need to call upon their well known and extensive range of services. Working with them in an environment which features respect, grace and, humour is invaluable
Greg Martland
We've found Nurse Nextdoor to be a reliable service for our family member with a disability. Their communication is great and they are nice people that come out to our home. We are very happy with the service they provide.
Christopher Godwin
Exceptional care and compassion!” I’m so impressed with Nurse Next Door Home Care Services Macarthur. Thank you so much for taking good care of my grand mother …entire team has been incredibly kind, professional, and genuinely caring specially Yijia she has gone above and beyond to make sure every client feels supported and valued. The communication is excellent, and you can tell they truly love what they do. I would highly recommend their services to anyone looking for reliable and compassionate home care. Thank you for making such a positive difference!
Aussie Nation
Nurse next door has gone out of the way to help our family. Yijia was very informative from the beginning and quick to respond to always get care in place we needed. Very thankful.
Samantha Carter
Would highly recommend this service. Our experience was beautiful and thank Nurse Next Door for their support during this difficult time.
Carla Hand
Our family has very recently engaged the services of Nurse Next Door to assist with providing some respite and personal care for my elderly father who has Parkinson's disease and Dementia. This introduction has enabled some time for my elderly mother to have a break from dad. Mum is very keen to keep at home as long as possible and the Nurse Next Door has services to accommodate this. From our initial contact with Daphnee through to carers providing services, our family is very happy.
Janet Shepherd
NND Macarthur’s team is one that shows care and understanding. They’ve been my dad’s consistent support team for over 2 years and ensure that my dad is well looked after - from attending medical apps to going shopping to household chores, they make me feel confident when one of their team members is with dad. They’ve also go above and beyond when introducing new people into the support team, check in for feedback and treat dad more like family than a client.
Constance Moxon
Nurse Eli changes mums catheter and supports us with mums spc. She is great, highly recommended her. We are very comfortable as she has a beautiful nature
Diana Hamwi
Cheryl
I worked with NND for over a year. Such an amazing, supportive team. Truly a great environment!!
chloe rhodes
Geof Wright
We are very grateful to Yija and her team at Nurse next Door for the “above and beyond “ level support they gave us. They spared no limits in providing care and support. Their commitment to care and quality of service is 2nd to none. They know what they are doing and is evident in all their work. Thank you very much
Neema Shenoy
“They are helping us with our 17-month-old who has epilepsy and dystonia, among other challenges, and our experience so far has been very positive. Daphnee is very kind and accommodating, and her staff are good and, importantly, willing to learn the things they might not yet know since every kiddo is different. We would definitely recommend their services to anyone seeking support.”
Yasir Mahmood
Nurse Next Door Macarthur is awesome! The team is super caring and really takes the time to make sure everything’s good. They’re reliable and easy to talk to, which makes the whole experience way less stressful. If you need home care, these guys are definitely worth checking out.
Ian Lemuel Sanqui
Great Care and Great Team
Caleb Hill
We are so grateful for this wonderful service. My Dad recently broke his leg and was unable to weight bare. Nurse Next Door Macarthur helped us out with very short notice. They came every morning for a month and helped my Dad shower, gave medication and sorted out everything around his home for the day. The staff were all wonderful, however, a special mention to Daphne who went out of her way to check in and visit regularly to ensure everything was going well and to my Dads most frequent Carer, Jasmine. At 79 years old and a quiet man, Jasmine made my Dad feel very comfortable and secure. This wonderful service allowed me to keep working during my Dads convalescence but more importantly helped my Dad feel happy each day so he could get on with his recovery. Thank you doesn’t seem enough. I would thoroughly recommend Nurse Next Door Macarthur.
Debbie Pope
The whole team were amazing and so responsive in our team of need. So grateful for their professionalism and care!!
Jayde Garabedian
Daphnee was very committed to implementing the care plan for full time nurses as soon as possible for my mother with severe dementia. (who has since passed). Her patience and commitment was astounding and the professionalism of the dedicated nurses was reassuring and greatly appreciated. This company focuses on high calibre staff and take the stress out of caring for loved ones at home. Great communication. Highly recommend.
EA
I’ve been using Nurse Next Door MacArthur for only a short time (3 months) and I could not rate them high enough! They respond quickly to any concerns. The staff/nurses are very pleasant and knowledgeable. When you need them they come running. Highly recommend them to anyone who is in need of this type of service.
Rod Smith
Fantastic service, timely and always with smiles. always a prompt response. Highly recommend.
Liza Szczygiel
Great service and great people to help support my family especially my Mum.
Esther Lawaniyasana
It has been our greatest pleasure to work with The Nurse Next Door Home Care Services Macarthur team. We needed to organise some extremely urgent home care and this team made it so easy. From the very first point of contact, the team were friendly, helpful, sympathetic and understanding. They were accommodating and incredibly professional. During our service period, we had interactions with many of the different staff and had a great experience with them all. It is humbling to have had help from truly wonderful team during what was a difficult time for our family. We loved all of the staff that we encountered, We will definitely use this service again if required, and will always recommend to anyone needing home care. The team truly went above and beyond, there was no task to big or too small. Thank you to all of you at Nurse Next Door Home Care Services Macarthur!!!
Amy Cook
I signed up with Nurse Next door Macarthur after learning about them from visiting and expo. From the first phone call it was clear to see that they had my best interest at the forefront. Yijiah and Daphnee have been amazing with linking me with the most amazing carers! They are kind, caring and always looking to do more to support me in the home. I appreciate everything they do. Yijah and Daphnee are always available to answer questions or any queries to I have with regards to my support needs. I highly recommend Nurse Next door Macarthur.
Betsy Ruiz-Monar
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
