We are locally owned and operated

Nurse Next Door Melbourne Outer East delivers home care in Melbourne Outer East


Nurse Next Door Melbourne Outer East delivers reliable home care services in Melbourne Outer East to help your loved ones stay at home. We help seniors maintain their independence by supporting them where they need it. Whether you need dementia, Parkinson's, disability or post-surgery care, our in-home care services can help you.


We offer support in personal care, meal preparations, 24-hour home care and more. Our custom in-home care model allows your loved ones to stay healthy and happy at home.

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Our Talent is Caring

We Believe the Best Care
Happens at Home

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-37.7867774
145.3796629

We're Local

Our Nurse Next Door team in Melbourne Outer East is available to help 24/7.
Melbourne Outer East Communities we Serve
  1. Ringwood
  2. Ferntree Gully
  3. Belgrave
  4. Bayswater
  5. Knox
  6. Mount Dandenong
  7. Lysterfield
  8. Kallista
  9. Wheelers Hill
  10. Glen Waverley
  11. Sassafras
  12. Rowville
  13. Mooroolbark
  14. Kilsyth
  15. Heathmont
  16. Croydon
  17. Wonga Park
  18. Montrose
  19. Lilydale
  20. Scoresby
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Our Story

Making Lives Better in Melbourne Outer East

Owned and operated by Tecoma local Debbie Hill, Nurse Next Door Melbourne Outer East, offers home care that’s Making Lives Better®. Debbie brings over 25 years of Registered Nurse experience, working initially in the hospital setting, specialising in Intensive Care, Coronary Care and Emergency nursing.

It was while recently working at a GP clinic that Debbie discovered the need for quality home care services in her local community. Enabling older Australians and those living with a disability to remain in their own home, connected to family, friends and community, for as long as they choose, is Debbie’s passion and her promise is to do whatever it takes to bring you peace of mind that you, or your loved ones, are happy and safe at home.

Our Talent is Caring

Debbie’s team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference, and are all happy and naturally caring people who love making others smile. Debbie carefully matches caregivers based on your individual needs and are confident that you will receive the best care in Melbourne’s Outer Eastern Suburbs.

Nurse Next Door Melbourne Outer East provides care services, including dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours day, to suit your needs – all with no long-term contracts. Nurse Next Door knows that having a live person to speak with can make a world of difference when there is an emergency, so our care services centre is always available 24/7.

Local Business Owner

Meet Debbie Hill (RN)

melbourneoutereast@nursenextdoor.com.au
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Our Clients Love Us!

Delivering a WOW Customer Experience

5

We had a date and time booked and the nurse arrived on time, performed the nursing task quickly and efficiently. The reminder we received on the weekend prior so we knew we were definitely booked in was excellent. Great company providing an excellent nursing service.

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5

Top shelf support from the incredible team at NND. It has made our time more enjoyable supporting our parents in their home. Thank you all.

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5
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5

Lovely staff, management great to deal with and the care offered is of high standards. Definitely would recommend their services.

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5

Nurse Next Door provides an excellent service to my adult daughter who has complex skin care needs.The nurse was kind , courteous and knowledgeable .Highly recommended.

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5

Nurses next Door was an amazing service. Debbie provided that extra time with us to understand our grandson's needs which meant a lot to us. Nurses next door provided a very professional service. As a parent, you always feel that no one can look after your child as well as you. Debbie and her team showed so much care towards the job of looking after my grandson that it helped put my mind and heart at ease. Thank you so much :)

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5
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5

Nurse next door are currently caring for my mother in law. The service provided is delivered with great empathy from nurses who genuinely care.

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5

Excellent nurses. Not only do the nurses do what they’re tasked to do, they also give you a boost with their friendly chat and their genuine care...

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5

We really appreciate the wonderful help from the Nurse Next Door carers, who have been a fantastic, reliable support for my mother. We feel very comfortable when she is in their care.

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5

Debbie from Nurses Next Door is just lovely. Very kind, patient and understanding. She had gone out of her way to help me and make me feel comfortable as well as help with things that my support coordinator could be doing. She has contacted my GP herself for prescriptions and followed up on other needs.

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5

Nurse next door have been absolutely fantastic in supporting our dad. He needed care post surgery and not only was it provided by Nurse Next Door, but it was done with so much care, attention and gentleness. Highly recommend!

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5

Very thorough and caring approach

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5

This team are fantastic. They are helping two of my elderly relatives with much needed social and practical support and they have proven time and again that they're reliable, knowledgeable, well organised, friendly and capable. Thank you for all of your support!

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5

The Nurses Next Door are always very professional and friendly and they provide a great service to me visiting on a second daily basis to dress my wounds

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5
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5

Very positive experience setting up a new in-home support team for new client. Friendly reliable staff who have been quick to develop a rapport.

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5

Very happy with Nurse Next Door organisation very caring staff and so reliable

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5

Nurse Next Door have been friendly, efficient and adaptable. They have been very considerate of a very busy schedule.

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5

I changed to nurse next door as previous provider could not supply the same person or consistent time. Many times no one came. I was expecting that this would be the case for other providers . Not so with Nurse next door Tecoma. We now have a nurse driven service ( not all of them are) able to supply consistent carers at the same time each day. An RN came and did the initial assessment of the home and my friends needs. That did not happen previously, it was done over the phone. Not only that their RN’s have driven quality care, making suggestions that transformed our lives. I am an RN myself and l am so impressed with the service. I should have changed ages ago. I am no longer burnt out, feel totally supported and just want to shout out to the whole world, nurse next door is amazing . Thank you guys you saved me and my friend. So much appreciation going your way!!

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5

Nurse Next Door has been amazing for my son’s post surgery care. They have been professional and efficient and helped me immensely with wound care and advice. Highly recommend!

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5

The nursing team at Nurse Next Door are friendly, helpful and professional in caring for me. I have confidence in them and know they will be there for me when I need medical assistance. I am on the government End of Life Pathway Program for people who have less than 3 months left to live. Nurse Next Door has spent time getting to know me and my wife personally to ensure they know our requirements and anticipate what future needs we may have. They have also offered to assist us in many other ways as I am be cared for in my home. This takes a big burden off of our shoulders to know that we are well supported in difficult times.

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5

Our experience with Nurse Next Door has been a very positive one. The staff are friendly, caring, and experienced and offer practical help and advice. My parents look forward to their visits.

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5

Chen and Shae have been amazing at sourcing workers for my constant last minute requests. The support workers I have interacted with have all been incredibly friendly and also greet you with a smile and a willingness to give it their all. I have tried other support worker companies and none of them have been able to provide me the flexibility that Nurse Next Door has. I have already recommended Nurse Next Door to my Support Coordinator and other allied health companies I use.

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5

I have had the pleasure of using Nurse Next Door for the last 6 weeks or so. Debbie is so helpful and nothing is too much trouble. The carers I have had are wonderful. I highly recommend this company for all your needs

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5

Professional and reliable.

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5

Have had two nurses from NND at home to dress a leg wound for several weeks, Excellent, professional staff. Proved a great help to me for dressings I could not do due to personal frailties. I would recommend them, anytime.

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5

I can highly recommend these wonderful people. They are very caring, knowledgeable, skilled nurses. Happy to help in anyway they can. We were floundering when mother-in-law came into our care but Michelle and her crew have been great and sorted us out to a large extent. Chris Atkins

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5

This service is just amazing and we are so grateful and happy we found it! We needed some after surgery nursing care, to be provided in our home as we couldn't get out to the hospital, with the care and expertise expected from a hospital service. Our nurse, Michelle, was absolutely wonderful and a ray of light during such a difficult time. She is very friendly, approachable and knew exactly what she was doing. We were very impressed with the whole service, from first contact with the Intake Centre to the ongoing care provided by Michelle. The care and compassion across the entire service was amazing. When we had an issue getting help Nurse Next Door was there for us, thank you!

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5

Extremely reliable. Participant is very happy with support.

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Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.

Quality Home Care That’s Personal and Professional

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We Match You with Your Perfect Caregiver

We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.

We Match You with Your Perfect Caregiver

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Reliable Care with Our Attendance Monitoring System

Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.

Reliable Care with Our Attendance Monitoring System

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Qualified & Insured Caregivers You Can Trust

Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.

Qualified & Insured Caregivers You Can Trust

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We Aim to Provide You The Same Caregiver Everytime

We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.

We Aim to Provide You The Same Caregiver Everytime

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24/7 Live Calling Support

Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.

24/7 Live Calling Support

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Comprehensive Care at Every Age

Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.

Comprehensive Care at Every Age

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Book a complimentary caring consultation

Get back to living your life

Book a complimentary caring consultation

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It's as Easy as 1 - 2 - 3

We Make Getting Care Simple

Step 1

Instant Connection

Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.

Step 2

Getting to Know You

A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.

Step 3

First Visit

We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.

We're open 24/7

Ready to join the Nurse Next Door Melbourne Outer East Team?

Ready to join the Nurse Next Door Melbourne Outer East Team? We are always looking for people who are passionate about caring to join our team. Explore our careers page to learn more.

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Frequently asked Questions

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Is Nurse Next Door registered for Support At Home?

Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.

What if I need to speak to someone after business hours?

Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.

When should we consider 24-hour home care?

Use this list to help you decide if continuous monitoring is something you should consider:

  • The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
  • The person has difficulty moving around and is at a high risk of falls.
  • The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
  • The person’s spouse or relative is exhausted from helping day and night.

If one or more of these statements is true, call us for a more thorough Caring Consult.

How much does Nurse Next Door cost?

Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.

We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.

You may also be eligible for Government Funding to help compensate with any finances.

Can I trial Nurse Next Door or do I have to sign a long-term contract?

You are not locked into a long-term contract as a Nurse Next Door client.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.

Are your home care services only for Aged Care?

No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more. 

Visit our services page to explore our full list of services.

Will I have the same Care Team all the time?

At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.

Does Nurse Next Door conduct a background check for Caregivers?

Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).

Why should I use Nurse Next Door instead of hiring a private caregiver?

While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.

Book a Caring Consult

Get Started with a Free Consult

We're open 24/7
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