Remaining in a familiar environment supports memory and reduces anxiety. Our services maintain safety and dignity, allowing your loved one to continue daily routines with confidence and compassion.
Specialised Care for Every Stage of Dementia
We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality, and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.
- Safety and Supervision: Proactively managing wandering and Sundowning to ensure security.
- Routine Maintenance: Structuring the day with familiar rituals to provide stability and calm.
- Cognitive Engagement: Memory games, music and conversation to stimulate the mind.
- Personal Care with Dignity: Respectful assistance with bathing, dressing and toileting.
- Support for Families: Essential respite allowing you to step back and be a family again.
Specialised Care for Every Stage of Dementia
We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.
- Proactive safety and supervision that manages wandering and sundowning
- Structured routines and cognitive engagement, from familiar rituals to memory games and music
- Respectful personal care, including bathing, dressing and toileting
- Essential respite that lets you step back and be a family again
Alzheimer's and dementia care services, tailored to you
Care for every stage, built on routine, familiarity and caregivers who know your person's history and triggers.
Dementia care right across
Melbourne Outer East
Our caregivers live and work locally, so care at home is never far away, anywhere in Melbourne Outer East.
- Ringwood
- Ferntree Gully
- Belgrave
- Bayswater
- Knox
- Mount Dandenong
- Lysterfield
- Kallista
- Wheelers Hill
- Glen Waverley
- Sassafras
- Rowville
- Mooroolbark
- Kilsyth
- Heathmont
- Croydon
- Wonga Park
- Montrose
- Lilydale
- Scoresby
Book a free Caring Consult in Melbourne Outer East
Dementia care in Melbourne Outer East:
How we can help
Is it safe for my loved one to stay at home with dementia?
Yes. Remaining in a familiar environment is often the best way to manage anxiety and confusion. We offer scalable support, from a few hours of respite to 24/7 supervision, ensuring your loved one is never alone or at risk. As their needs progress, we adapt the level of care to keep them safe and comfortable at home.
Are your caregivers trained in dementia care?
Yes. Our caregivers receive specialised training in dementia care. They are equipped with practical strategies to handle behavioural changes, communication difficulties, and safety concerns (such as wandering) with skill and dignity. This ensures they can manage challenges confidently without causing distress.
How do you handle aggressive or confused behaviour?
We view behaviour as a form of communication. Our caregivers are trained to identify the underlying triggers, such as pain, hunger, or frustration, rather than just reacting to the symptom. We use gentle redirection and validation techniques to restore calm and resolve the situation without conflict.
Will we have the same caregiver every time?
Yes. Consistency is critical for someone living with dementia, since a familiar face builds trust and reduces confusion. Instead of a revolving door of staff, we build a small, dedicated team who your loved one will always recognise and feel comfortable with.
Delivering a WOW Customer Experience
Nurse next door is an excellent company. They not only give the highest quality of care but match the nurse with the clients needs and personality ensuring they provide not physical care but also emotional support. I would recommend them to anyone looking for care of any kind.
Lisa Montgomery
Norm Smith
Very happy with Nurse Next Door organisation very caring staff and so reliable
clarrie young
Nurse Next Door provides an excellent service to my adult daughter who has complex skin care needs.The nurse was kind , courteous and knowledgeable .Highly recommended.
Toni Heron
Nurses very competent and related extremely well to patient/client.
irene anderson
My experience in the last 12 months has been absolutely wonderful! Glen and his dedicated team have looked after me even going the extra mile, to a point my carers felt like Family. The tendered to my needs as a Quadraplegic as I have high needs and they met my care needs 100%. I would not hesitate in recommending Nurses next door as they never let me down and always met my needs. Clinton Dickson
Clinton Dickson
Nurses next Door was an amazing service. Debbie provided that extra time with us to understand our grandson's needs which meant a lot to us. Nurses next door provided a very professional service. As a parent, you always feel that no one can look after your child as well as you. Debbie and her team showed so much care towards the job of looking after my grandson that it helped put my mind and heart at ease. Thank you so much :)
michelle salisbury
It should be 10 stars not five. The nurses are so kind and helpful to my husband Peter who was looking after me for 4 years. He could not go past this company Nurse Next Door, these nurses that come to the house are are incredible, caring people. You could not choose any better caring company of nurses.
Jenny Brandon
Very thorough and caring approach
MaxineF1 F
Nurse Next Door have been friendly, efficient and adaptable. They have been very considerate of a very busy schedule.
Debbie Browne
Extremely reliable. Participant is very happy with support.
Tricia Haddon
I have had the pleasure of using Nurse Next Door for the last 6 weeks or so. Debbie is so helpful and nothing is too much trouble. The carers I have had are wonderful. I highly recommend this company for all your needs
fred white
Nurse Next Door has been amazing for my son’s post surgery care. They have been professional and efficient and helped me immensely with wound care and advice. Highly recommend!
Anna Lloyd
We had a date and time booked and the nurse arrived on time, performed the nursing task quickly and efficiently. The reminder we received on the weekend prior so we knew we were definitely booked in was excellent. Great company providing an excellent nursing service.
Maria Hartigan
Our experience with Nurse Next Door has been a very positive one. The staff are friendly, caring, and experienced and offer practical help and advice. My parents look forward to their visits.
Susanne Dittrich
Top shelf support from the incredible team at NND. It has made our time more enjoyable supporting our parents in their home. Thank you all.
H. Aydarkie
Professional and reliable.
Karyn Peavey
The Nurses Next Door are always very professional and friendly and they provide a great service to me visiting on a second daily basis to dress my wounds
Penny Mifsud
Chen and Shae have been amazing at sourcing workers for my constant last minute requests. The support workers I have interacted with have all been incredibly friendly and also greet you with a smile and a willingness to give it their all. I have tried other support worker companies and none of them have been able to provide me the flexibility that Nurse Next Door has. I have already recommended Nurse Next Door to my Support Coordinator and other allied health companies I use.
Lauren Hodgkinson
Excellent nurses. Not only do the nurses do what they’re tasked to do, they also give you a boost with their friendly chat and their genuine care...
Nathan AJM
This service is just amazing and we are so grateful and happy we found it! We needed some after surgery nursing care, to be provided in our home as we couldn't get out to the hospital, with the care and expertise expected from a hospital service. Our nurse, Michelle, was absolutely wonderful and a ray of light during such a difficult time. She is very friendly, approachable and knew exactly what she was doing. We were very impressed with the whole service, from first contact with the Intake Centre to the ongoing care provided by Michelle. The care and compassion across the entire service was amazing. When we had an issue getting help Nurse Next Door was there for us, thank you!
Nicole Rimmer
I can highly recommend these wonderful people. They are very caring, knowledgeable, skilled nurses. Happy to help in anyway they can. We were floundering when mother-in-law came into our care but Michelle and her crew have been great and sorted us out to a large extent. Chris Atkins
Chris Atkins
Very positive experience setting up a new in-home support team for new client. Friendly reliable staff who have been quick to develop a rapport.
Verity Newnham
Fantastic nursing care for my disabled daughter after her surgery. The staff are on time, polite and go above and beyond to help make things go smoothly as possible.
Melissa Lee
Nurse next door have been absolutely fantastic in supporting our dad. He needed care post surgery and not only was it provided by Nurse Next Door, but it was done with so much care, attention and gentleness. Highly recommend!
Shradha Somaia
Have had two nurses from NND at home to dress a leg wound for several weeks, Excellent, professional staff. Proved a great help to me for dressings I could not do due to personal frailties. I would recommend them, anytime.
John Galanos
SiiHua Ngieng
I have been with NND for a few years now. So accommodating, professional, caring and friendly. I have dealt with others and they are the most organized.
Julie Prior
Wonderful - so much care,attention ,punctuality and kept informed. A d very professional. Provided a lightweight transportable ride-on. Such a help. Thankyou.
Linda Hart
Liza Grace
The Caring Journal
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
