Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.



Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.

Complex care requires technical skills and unwavering attention to detail. Our local Registered Nurses carry out risk assessments and put clear safety protocols in place.
Our caregivers live and work locally, so care at home is never far away, anywhere in Berowra.
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
I hired the services of Nurse Next Door to be a "buddy" for my sister, to take her for a walk & coffee once per week. Their business works in a very courteous and professional manner, keeping me informed of any minor adjustments in their plan. So thank you very much Kristal and your team. Best of luck. Garry
Thank you to all the team for caring for my brother through late stage MND. Your staff were exceptional through an extremely difficult time for my brother and our family. We could not have asked for better care. I would highly recommend Kristal who went above and beyond for my brother and the family. Thank you again. We could not have gotten through without you. 🙏
Kristal and team are amazing! Their care, compassion & professionalism are second to none. We engaged their services following medical advice of additional care required for my Mum late last year and they could not have provided better support, care and guidance. Only regret is we wish we knew them earlier!
We are really happy with the Service. The nurses are incredible and so helpful in every detail always happy to help any way possible. They are always on time and are very kind happy nurses. I can’t recommend them enough.
Excellent service by Kristal and her team. Ana, my mother was really looked after. HIGHLY RECOMMENDED Vince & Zelia
We have been very happy with the way Nurse next door and their carers assisted Mum to stay in her home. Love ya work
Kristal & her Ku-Ring-Gai Nurse Next Door team have been absolutely amazing. From the first phone call to starting care was a seamless and easy process, the team swiftly started care and have never missed a beat. They have kept the family updated with all the stages and changes of my MIL and always make sure she is receiving the best care, support & love. I cannot recommend nurse next door enough! Their slogan really is true. “Our Talent is Caring”. Thank you Kristal x
I was so relieved to find out about Nurses Next Door. It was the help I needed for my parents and having met Krystal and Oscar gave me peace of mind. Nurses next door can cover from nursing capabilities to disability and aged care. I came with specific requirements and they gave exactly what my parents needed - social care, company, and a lot of help from their doctor's appointments. I highly recommend Nurses Next Door and if you live in the North Shore area, Krystal and Oscar can provide you or your loved ones the best care.
Nurse next door home care service have been amazing looking after my very sick mother and I Thank your beautiful team for everything you do . Highly recommended for your service . Love always Holly
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.