Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.




Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.

Complex care requires technical skills and unwavering attention to detail. Our local Registered Nurses carry out risk assessments and put clear safety protocols in place.
Our caregivers live and work locally, so care at home is never far away, anywhere in Brighton.
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Professionalism and excellence in caring. Keep up the outstanding work. Regards. Manny
Nurse Next door was amazing. They supported mum at a time when she couldn't support herself. Their industry knowledge, compassion and service was outstanding and they had the solutions to many if mum's problems. Thank you for easing the burden.
My mother is 94 and was lonely, isolated and struggling to remain independent. Through the government funding that allowed us to engage Nurse Next Door, my mother's life has changed completely. Nurse Next Door's care for my mother three times a week has provided her with companionship and someone to help with meals and essential things like changing her bed and washing her laundry. Her mental health is vastly improved and she is now calmer and happier. Her life revolves around "Fiona days" - when she knows she will have company and loving attention. My life has changed too - in the background I am dealing with schedulers, nurses and financial people who respond to my emails very quickly and help me resolve problems, manage our annual budget and liaise with me professionally and quickly regarding Mum's physical and mental needs. Mum is happier therefore I am happier, and endlessly grateful that Nurse Next Door has come into our lives.
Professional, very capable, qualified and friendly staff. The best care available in my opinion after three years of great service. I thoroughly recommend the Nurse Next Door team.
I contacted Nurse Next Door (NND) late in 2022 regarding supplementary care services that became necessary in support of my mother. Sacha returned my call and confirmed that NND could meet all of our requirements which were quite extensive and I knew would be challenging. Initially the caregiving requirement was only for a few hours per week but then circumstances changed suddenly and NND were able to quickly scale up to 24x7 for several months. This continues to date. NND were able to sensitively and professionally handle mum's condition. This was important when transporting mum to and from medical appointments - for example dentists, etc. Recently, mum moved from one residential aged care facility to another and NND caregivers proved critical to what was a successful transition. Their smiling familiar faces and ability to coordinate with other parties, in providing continuity of care to mum throughout the transfer, was just brilliant. Sacha's responsiveness never wavered when problems were encountered or the situation required prompt action. Always ready to assist and/or advise. Respectfully offering many insightful suggestions on how to deal with several of the caregiving twists and turns we faced as a family. There was such comfort in knowing that we could rely on Sacha and her team. Over and above the call of duty! Thankyou.
Nurse next door are exceptional care givers, offering brilliant attention to all in need of care and case management. I cannot rate them more highly for their dedication to both client's and their family members. My sister is receiving expert care and attention by the Nurse Next Door team members Mary and Lilly under the fabulous guidance of Bayside Director, Sacha Biesse. I simply cannot say any more than that! 100% caring 100% on time 100% helpful Sandra Tomlinson - Hampton Victoria
Sasha came to provide care for my 91year old mother and she was superb with her. Her easy warmth and calm efficiency relaxed Mum who found her to be wonderful.
Professional care and friendly. Super support and very beneficial for recovery after hospital stay. Couldn’t recommend a better service of care.
Thank you Nurse Next Door!! A terrific service. Highly recommend. Mum has bonded with the staff, Nurse Elle in particular. Thank you again to all the team, regards Nick K
Sacha initially came to see my father Norman Monday to Saturday for an hour, after my father had an episode of low BP at home which required hospital admission. Knowing that Nurse Next Door were coming every morning to check Dad’s observations has been reassuring for both Dad and me. Sacha also has a back up nurse Kelly, equally just as lovely and efficient who attends and knows Norman’s routine. This gives me peace of mind. I highly recommend Nurse Next Door with their professionalism and care.
Excellent,efficient service. Always on time and the nurses do a marvellous job. Would thoroughly recommend them.
Great businesses need to be spoken about and recommended; without doubt Nurse Next Door deserves this completely. I’ve been receiving nursing care from them for close to two years. Within that time, I can honestly say I have received nothing more than pure professionalism and a great service. Adding to this, I can say they are good people, kind people, and funny people who actually give a damn. This is very rare these days for other organisations who just treat you like a number. If you are in the need for great Nursing care or personalised Home Care Services, look no further than Nurse Next Door. I promise you won’t be disappointed.
Really happy with Nurse Next Door and the services they provide.
A great service. I enjoyed the initial caring interview and felt very confident about the services offered. This has been borne out in practice, and I am so pleased I chose "Nurse Next Door". My nurse has been so caring and helpful.
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.