Nurse‑Led Care Management & Planning

We do more than just assign a roster; we partner with you to navigate the healthcare system. Your Care Designer (a Registered Nurse) acts as your single point of contact, ensuring your care plan is clinically safe, financially efficient, and perfectly aligned with your lifestyle.

  • Clinical Governance: Robust oversight ensuring safe, professional nursing support.
  • System Advocacy: Expert advocacy to help secure the funding tier you need.
  • Budget Expertise: Effective management across Clinical, Independence, and Everyday Living.
  • Caregiver Matching: Matching caregivers by personality for a genuine connection.
Nurse Next Door nurse providing care management and planning

Nurse Led Care Management & Planning

Aged care and disability support both require more than a roster; they require coordinated oversight of your healthcare. Your Care Designer, a Registered Nurse, serves as a single point of contact, matching you with local caregivers so in home care remains clinically safe, financially efficient and aligned with your lifestyle.

  • Robust clinical oversight from Registered Nurses
  • Expert advocacy to secure the right funding tier
  • Budget management across Clinical, Independence and Everyday Living
  • Caregiver matching by personality for a genuine connection
Nurse-led in-home care across Camden

Nurse-led care management and planning

More than a roster: a single point of contact who helps you navigate the healthcare system.

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Care planning

A clear plan built around goals, routines and budget.

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Care Coordination

Caregivers, nurses and allied health working to one plan.

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Hospital transitions

Smooth handovers into and out of hospital.

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support-at-home

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Funding guidance

Help understanding Support at Home and NDIS options.

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wound-management
transportation
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respite-care
post-operative-care
personal-care
palliative-care
nursing-care
caregiving
ndis-disability-support
medication-management
meal-preparation
home-care
complex-care
companionship
community-access
care-management
alzheimers-dementia-care
24-7-care
Local to you

Care management right across
Camden

Our caregivers live and work locally, so care at home is never far away, anywhere in Camden.

  1. Campbelltown
  2. Camden
  3. Mount Annan
  4. Bringelly
  5. Gregory Hills
  6. Blairmount
  7. Camden
  8. Menangle
  9. Ingleburn
  10. Denham Court
  11. Leppington
  12. Austral
  13. Minto
  14. Eagle Vale
  15. Appin
  16. Menangle Park

Book a free Caring Consult in Camden

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Answers to the questions Camden locals ask.

Care management in Camden:
How we can help

What is a Care Designer?

A Care Designer is always a senior Registered Nurse. They are your dedicated partner who develops and oversees your care plan, manages the roster, and ensures we are meeting your specific goals, whether that is remaining independent at home or accessing the community.

How does Care Management work with the new Support at Home Program?

Under Support at Home, Care Management is a vital service to help you coordinate your distinct funding budgets (Clinical, Independence, and Everyday Living). We help you plan your quarterly budget so you don't run short on essential services.

Can I access Care Management privately?

Absolutely. Many families choose to pay privately for a Care Designer to oversee a loved one's care, especially if they live interstate or have complex medical needs. We provide the same level of clinical oversight and advocacy regardless of how the service is funded.

Can you support both NDIS and Aged Care in one household?

Yes. Mixed funding households are common. If one family member is on the NDIS and another is accessing Support at Home, your Care Designer can coordinate rosters to minimise disruption and streamline communication.

Do you charge for Care Management?

Yes. For Support at Home clients, this is paid from your funding budget. For NDIS participants, it is covered under relevant support items. For private clients, we offer a transparent fee structure. We ensure you understand all costs before care begins.

What happens if there is an emergency after hours?

The Care Services Team is available 24/7, 365 days a year. If a crisis occurs or urgent advice is needed, you can call and speak with a team member who knows your care plan.

Our Clients Love Us!

Delivering a WOW Customer Experience

5

NND Macarthur’s team is one that shows care and understanding. They’ve been my dad’s consistent support team for over 2 years and ensure that my dad is well looked after - from attending medical apps to going shopping to household chores, they make me feel confident when one of their team members is with dad. They’ve also go above and beyond when introducing new people into the support team, check in for feedback and treat dad more like family than a client.

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5

Fantastic service, timely and always with smiles. always a prompt response. Highly recommend.

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5

Would highly recommend this service. Our experience was beautiful and thank Nurse Next Door for their support during this difficult time.

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5

Daphnee was very committed to implementing the care plan for full time nurses as soon as possible for my mother with severe dementia. (who has since passed). Her patience and commitment was astounding and the professionalism of the dedicated nurses was reassuring and greatly appreciated. This company focuses on high calibre staff and take the stress out of caring for loved ones at home. Great communication. Highly recommend.

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5

Exceptional care and compassion!” I’m so impressed with Nurse Next Door Home Care Services Macarthur. Thank you so much for taking good care of my grand mother …entire team has been incredibly kind, professional, and genuinely caring specially Yijia she has gone above and beyond to make sure every client feels supported and valued. The communication is excellent, and you can tell they truly love what they do. I would highly recommend their services to anyone looking for reliable and compassionate home care. Thank you for making such a positive difference!

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5

“They are helping us with our 17-month-old who has epilepsy and dystonia, among other challenges, and our experience so far has been very positive. Daphnee is very kind and accommodating, and her staff are good and, importantly, willing to learn the things they might not yet know since every kiddo is different. We would definitely recommend their services to anyone seeking support.”

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5

I signed up with Nurse Next door Macarthur after learning about them from visiting and expo. From the first phone call it was clear to see that they had my best interest at the forefront. Yijiah and Daphnee have been amazing with linking me with the most amazing carers! They are kind, caring and always looking to do more to support me in the home. I appreciate everything they do. Yijah and Daphnee are always available to answer questions or any queries to I have with regards to my support needs. I highly recommend Nurse Next door Macarthur.

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5

I worked with NND for over a year. Such an amazing, supportive team. Truly a great environment!!

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5

Nurse next door are Caring and Compassionate. A peace of Mind . And Wonderful lady cames out helps me with ADLS.

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5
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5

Nurse Eli changes mums catheter and supports us with mums spc. She is great, highly recommended her. We are very comfortable as she has a beautiful nature

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5
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5

We are very grateful to Yija and her team at Nurse next Door for the “above and beyond “ level support they gave us. They spared no limits in providing care and support. Their commitment to care and quality of service is 2nd to none. They know what they are doing and is evident in all their work. Thank you very much

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5

We are so grateful for this wonderful service. My Dad recently broke his leg and was unable to weight bare. Nurse Next Door Macarthur helped us out with very short notice. They came every morning for a month and helped my Dad shower, gave medication and sorted out everything around his home for the day. The staff were all wonderful, however, a special mention to Daphne who went out of her way to check in and visit regularly to ensure everything was going well and to my Dads most frequent Carer, Jasmine. At 79 years old and a quiet man, Jasmine made my Dad feel very comfortable and secure. This wonderful service allowed me to keep working during my Dads convalescence but more importantly helped my Dad feel happy each day so he could get on with his recovery. Thank you doesn’t seem enough. I would thoroughly recommend Nurse Next Door Macarthur.

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5

The whole team were amazing and so responsive in our team of need. So grateful for their professionalism and care!!

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5

Great Care and Great Team

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5

It has been our greatest pleasure to work with The Nurse Next Door Home Care Services Macarthur team. We needed to organise some extremely urgent home care and this team made it so easy. From the very first point of contact, the team were friendly, helpful, sympathetic and understanding. They were accommodating and incredibly professional. During our service period, we had interactions with many of the different staff and had a great experience with them all. It is humbling to have had help from truly wonderful team during what was a difficult time for our family. We loved all of the staff that we encountered, We will definitely use this service again if required, and will always recommend to anyone needing home care. The team truly went above and beyond, there was no task to big or too small. Thank you to all of you at Nurse Next Door Home Care Services Macarthur!!!

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5

Our family has very recently engaged the services of Nurse Next Door to assist with providing some respite and personal care for my elderly father who has Parkinson's disease and Dementia. This introduction has enabled some time for my elderly mother to have a break from dad. Mum is very keen to keep at home as long as possible and the Nurse Next Door has services to accommodate this. From our initial contact with Daphnee through to carers providing services, our family is very happy.

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5

I’ve been using Nurse Next Door MacArthur for only a short time (3 months) and I could not rate them high enough! They respond quickly to any concerns. The staff/nurses are very pleasant and knowledgeable. When you need them they come running. Highly recommend them to anyone who is in need of this type of service.

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5

The Team at Nurse Next Door are an amazing group of people who have the highest standard of professionalism and work really well on both a team and individual level. Their focus is always on the welfare and wellbeing of their patient/client and extends beyond an attitude that there is never a problem without a solution but extends at all times to be one of trust, friendship and compassion. I have no hesitation in recommending them to anyone who made need to call upon their well known and extensive range of services. Working with them in an environment which features respect, grace and, humour is invaluable

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5

Great service and great people to help support my family especially my Mum.

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5

I have been using the services of NND after less than satisfactory service from previous providers and found them to be highly efficient, incredibly compassionate and caring as well as extremely organised and communicative. The business model is well structured and process driven with your needs as the recipient of their services feeling well informed and prioritised every step of the way.. I cannot recommend them highly enough. If only every health care provider was this good.

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5

Nurse next door has gone out of the way to help our family. Yijia was very informative from the beginning and quick to respond to always get care in place we needed. Very thankful.

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5

Nurse Next Door Macarthur is awesome! The team is super caring and really takes the time to make sure everything’s good. They’re reliable and easy to talk to, which makes the whole experience way less stressful. If you need home care, these guys are definitely worth checking out.

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5

We've found Nurse Nextdoor to be a reliable service for our family member with a disability. Their communication is great and they are nice people that come out to our home. We are very happy with the service they provide.

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Bringing you Peace of Mind

Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.

Quality Home Care That’s Personal and Professional

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We Match You with Your Perfect Caregiver

We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.

We Match You with Your Perfect Caregiver

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Reliable Care with Our Attendance Monitoring System

Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.

Reliable Care with Our Attendance Monitoring System

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Qualified & Insured Caregivers You Can Trust

Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.

Qualified & Insured Caregivers You Can Trust

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We Aim to Provide You The Same Caregiver Everytime

We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.

We Aim to Provide You The Same Caregiver Everytime

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24/7 Live Calling Support

Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.

24/7 Live Calling Support

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Comprehensive Care at Every Age

Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.

Comprehensive Care at Every Age

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Book a complimentary caring consultation

Get back to living your life

Book a complimentary caring consultation

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