Managing prescriptions can be stressful. Whether you need daily reminders or administration by a Registered Nurse, we handle the complexities to ensure your routine is accurate, compliant, and stress-free.




We understand that medication needs vary from simple reminders to complex clinical care. Your dedicated Care Designer works with you, your GP, and your pharmacist to determine the right level of support, ensuring safety and compliance with Australian standards.

Medication needs range from simple daily reminders to complex clinical care. Your dedicated Care Designer, a Registered Nurse, coordinates with your GP and pharmacist to arrange the right level of in home care, delivered by local caregivers and nurses who understand your routine, whether you require aged care or ongoing clinical support.
Our caregivers live and work locally, so care at home is never far away, anywhere in Hawthorn.
Prompting is when a caregiver provides a friendly reminder that it is time for medication and hands you your pharmacy-packed aid (like a Webster-pak) to take yourself. Administering is where a qualified caregiver or Nurse physically prepares and gives you the medication (including injections, creams, or loose tablets) and observes you taking it. We offer both levels of support depending on your needs.
Yes, in many cases. Straightforward injections, such as fixed dose or single dose insulin, may be given by a qualified caregiver. More complex injections, including sliding scale insulin and other clinical injections, are carried out by our Registered Nurses or Enrolled Nurses.
Yes. Medication administration by a nurse typically falls under the Clinical Care funding classification. Your Care Designer will help you budget for these visits to ensure your health needs are prioritised within your funding level.
No, you are not required to have a Webster pack. We can support medication administration directly from the original packaging. However, to help you maintain independence and ensure medications are taken safely and consistently, pharmacy-packed aids such as a Webster pack or sachets may be beneficial.
We take care of it for you. If your medication changes, our clinical team liaises directly with your GP and pharmacist to update your medication chart and make sure your packs are repacked or updated straight away, so your routine stays accurate without you having to chase anything up.
I have now used Nurse Next Door twice and have been really impressed with their level of service and expertise. The companionship carers they provided to assist my ageing mother were perfect for the role.
They arrange straight away to attend my need. They stated the schedule for regular care Contacted me and give me cofidence
How can I ever thank your company enough. A last minute trip to Melbourne, Nurse next door came to our rescue and were able to accommodate for our son, at the last minute (my fault). I have never used an agency before for my son A seamless, caring and professional service. Nothing was ever too hard. From the initial phone call, through to the accounts, it was so easy and faultless. Our nurse was so caring and professional, she made my son happy and safe. Thank you!! Our trip would have been a nightmare without you.
Terrific organisation providing friendly, engaging carers and always prompt and helpful in assisting my husband’s requirements.
We have been very happy with the care service that Nurse Next Door provides. The carers provide warm, engaging support and the service is very responsive to our needs.
Wonderful care and response times helping us in our time of need. Rev and Sasha do an amazing job to understand what is required and implement. Thank you for all your help.
The service I get from Nurse Next Door is outstanding. Thoroughly recommend their service.
Nurse Next Door are true to their word, " Our Talent is Caring' I was in need of assistance with a fragile and complex situation and Nurse Next Door was prompt and at my front door with a positiveness, trustworthiness, a smile and a caring nature . Their methodology, integrity and professionalism ensured that the most fragile and complex situation was not too difficult or out of their scope. Nurse Next Door are skilled, competent, knowledgeable, and resourceful people. The friendly nurses listened, were accommodating, caring, kind and humble; in turn we felt safe, confident and reassured that we were going to be in the hands of good people . The staff at Nurse Next Door presented a health plan and recommendations so that the best possible health outcome was achieved. Nurse Next Door; you have demonstrated good nursing practices. Thank you for preserving the faith of what it means to service community health outreach programs; servicing the isolated, the fragile and vulnerable citizens in the community. Nurse Next Door, you are wonder workers and you do us all proud!
friendly, efficient and flexible I highly recommend them
I have found Nurse Next Door to have staff that are extremely helpful. The carers I have I’ve found to be very compatible with my personality and needs. I highly recommend this company.
Nurse next door have been so easy to deal with from the first phone call when we were in desperate need and have continued to provide the same standard of care months on. The carer provided is the perfect match for my Dad and is always interested in listening to what dad has to say, she is so helpful and caring in all aspects. I can also say that about any temporary replacement carers that have been used as well. There were a few hiccups with our home care provided and Nurse next door dealt with all that as well. I would highly recommend NND to anyone needing care for the elderly loved ones.
Each carer that Nurse Next Door sent to support my mum was excellent. Professional, personable and a great cook! I felt she was safe in their care.
Nurse Next Door went above and beyond what is generally provided by home care agencies. The care staff are of high quality and receive very good supervision from management making NND a great choice for people with complex support needs.
Thanks Vanessa, you are very good at providing nursing services. I am very happy with you!
Very professional in all they do would definitely use again
Nurse Next Door (in particular Ronnie and Heather) have become an integral part of my uncle's care whilst he is living at home. As a family, it has brought us great comfort knowing we can rely on the team at NND to be there for him whenever he needs. We cannot speak highly enough of you all - thank you for all you do..
NND gave me excellent support to attend a treatment when I travelled from interstate. Thank you!
Nurse Next Door has some fantastic carers. I have been so impressed by the support they provide to my mother - the genuine care for her wellbeing along with the effort to do what they can to help. I am very impressed!
We have been very impressed of the wonderful service and genuine care and support given to our elderly mother by Care Nurses, Shae and Vanessa from Nurse Next Door. I would highly recommend this Service to anyone in need of nursing care, who are professional and compassionate. Keep up the great work!
I have used this service on a number of occasions for my Mum. I can highly recommend them. They are professional yet personable, dependable and accommodating. The staff are really wonderful with her, making cups of tea to hand massages, nothing seems too much trouble. Love this company!
Great support!
I recently had dental surgery and needed assistance. The Nurse Next Door Home Care Services team were amazing and provided me with great care and I felt safe and supported. Thank you Nurse Next Door Home Care Services team!
I highly recommend the team at Nurse Next Door. The interview process was thorough to make sure that they matched me with the perfect Carer to suit my needs. They make me feel valued and cared for beyond what I ever imagine possible. They matched me so well with my Carer that she feels like part of the family, Definitely make Nurse Next Door your first point of call, You won’t be disappointed!!!
hi a carer helped me home from hospital, it was perfect thank you, really easy to organise and everyone was so nice
Thanks for taking such good care of Dad over the past few weeks. We really appreciate knowing he was cared for so well while we couldn't get there.
Thank you to the team at Nurse Next Door for your amazing service and support. You have taken such good care of my sister, and nothing is too much trouble.
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.