Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.
- Enteral Feeding: Safe administration of feeds and medication via PEG or PEJ tubes including site care.
- Respiratory Support: Assistance with tracheostomy care, ventilators, suctioning and oxygen therapy.
- Bowel & Bladder: Dignified support for complex bowel care, catheters and ostomy care.
- Neurological Conditions: Specialised support for ABI, Spinal Cord Injury and Motor Neurone Disease.
- Diabetes Management: Clinical support for unstable diabetes including monitoring and insulin.
- Epilepsy Management: Implementation of seizure plans and emergency medication administration.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our local Registered Nurses build comprehensive in home care plans, with full risk assessments and protocols in place, so your safety is never left to chance.
- Registered nurse led care plans for complex health needs
- Dignified, in home care for aged care and disability support
- Skilled support for feeding, respiratory and mobility needs
- Around the clock availability from a consistent care team
Complex care right across
Mareeba
Our caregivers live and work locally, so care at home is never far away, anywhere in Mareeba.
- Cairns City
- Cairns North
- Edge Hill
- Bayview Heights
- Redlynch
- Smithfield
- Northern Beaches
- Mossman
- Port Douglas
- Mount Sheridan
- Edmonton
- Gordonvale
- Innisfail
- Mareeba
- Atherton
- Yungaburra
Book a free Caring Consult in Mareeba
Complex care in Mareeba:
How we can help
Who provides the care, Nurses or Support Workers?
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
How do you ensure clinical safety?
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Can I use my NDIS funding for this?
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
What specific conditions can you support?
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
What happens if my regular carer is sick?
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Can you provide 24/7 coverage?
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Delivering a WOW Customer Experience
The support workers have shown incredible kindness, patience, and compassion while caring for my loved one with dementia. They treat them with dignity and respect and always go above and beyond to make them feel safe and comfortable. The workers are reliable, professional, and genuinely caring. They understand the challenges of dementia and provide calm, respectful, and attentive care every day. Communication with our family has also been excellent. We are very grateful for their support. We highly recommend this support team for dementia care. Their support has made a huge difference to our family. Lorraine and Alan
Lorraine Goller
Laura & her team have made such a wonderful impact on my life. I feel so supported & cared for with my support workers going above & beyond to make my life as stress free as possible. Thank you all ❤️
Caroline Hill-Murray
The wonderful team at Nurse Next Door Cairns have been caring for a family member for four months now, and we have had the pleasure of meeting and working with the entire team. Each Nurse is outstanding in their own way, but all of them are extremely professional, 100% competent, kind and caring. The staff At Nurse Next Door Cairns, go out of their way to make their patients feel comfortable, valued, and above all, respected. If you are looking for Nursing care in the community, we couldn’t recommend Nurse Next Door more highly.
sally bailey
Nurse Next Door have given me much needed piece of mind since starting to care for my husband, who has younger onset dementia. I can now leave the house knowing that he will be safe and cared for. Zoe and her team have been amazing. Nothing is too much trouble. Nurse Next Door provide 24/7 support. As Ken’s dementia progresses, I know that Zoe and her team will be able to provide the level of care he will require, which is a huge relief for me.
Letitia Wedel
We are so pleased with the quality and professionalism of the team at Nurse Next Door in Cairns. Zoe has been fantastic to deal with and her kindness towards my Grandmother has been amazing. Thank you so much! I recommend Zoe and her team for your home care requirements.
Kirsten Lemon
Thank you Zoe and your team for taking such great care of a family member of mine. We were concerned about getting any sort of care at home due to the fact that he can be difficult at times. However, Zoe took the time to allocate the right person for the job and we are so grateful. Thank you!
Jenny Bradley
Ty Watson
We have found Zoe and Tamara wonderful. The team of support workers they have chosen for our family are beyond experienced, very caring, attentive and easy to get along with. Highly recommend Nurse Next Door.
Andrea Kelly
Dark Lilith
Zoe, from Nurse Next Door is great! She personally responds promptly to enquiries in a highly professional manner. During her care consultations, it is obvious that she genuinely cares and really takes the time to understand peoples needs to ensure her clients are matched to a care provider to meet their unique requirements. I highly recommend Nurse Next Door for in-house aged and disability care.
Sarah Gannon
Amazing! Zoe, Tamara and team go above and beyond! We are blessed to have such ethical, caring professionals in our region 🙏 couldn't say enough great things. Thank you for all that you do guys, we are lucky to have you.
Leona Hallam
Five stars for nurse next door services.Nurse next door looks after my husband who has dementia,when I go shopping , keep appointments etc. Nola and Zoe go to great lengths to make sure everything is done just right, they do chores around the house as well and everything is done with great care and compassion Thanks Nola and Zoe for being so friendly and compassionate you make my life so much easier. MARY.
Mary Bowen
We have been extremely lucky to have Jess and Zoe as our care providers. I am very fussy when it comes to carers for my sons but I could not ask for a better fit than Jess. Jess has been a god send to me, as a single parent to two boys with ASD, I find it hard to do many social activities with the boys as their day to day care needs are quite high. Jess takes them fishing, shopping and for a bite to eat. Jess is vital in ensuring the boys learn about how to participate in their community and teaches them vital skills such as using money, asking for things and appropriate behaviour in public. Jess looks like any other person getting around with the boys and blends in perfectly as my sons do not want others to see them with a 'carer' wearing a uniform and advertising this role and their autism. This is essential in helping the boys feel accepted in the world. Jess is rapidly becoming part of our family and the boys love him. He's cool, professional and relates well to my boys and I. I feel very safe knowing the boys are with him. I cannot recommend him enough. Zoe is critical in coordinating the boys care needs with Jess and is always polite, astute and reliable. She is indispensable to me and my boys. Cannot recommend these lovely people enough. Thank you Jess and Zoe from a very grateful Mum.
Louise Brennan
Caring compassionate professional gentle with good assessment and communication skills Very positive experience
Rose McEwin
Engaging the services of nurses via the Nurse next Door for a loved one with health concerns has been one of the best decisions we've made about care. Our loved one feels cared for and respected, looks forward to visits and the interactions have built confidence for all of us. Having trained professionals reviewing BP, skin checks and other checks regularly and recommending changes, if required for better health management has reduced our anxiety around health and well-being. The staff are wonderful.
Fiona Candlish
The Caring Journal
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
