24/7 Connected to our Care Team.
We are here for you 365 days a year. Give us a call or fill out the caring consult form.
We Believe the Best Care
Happens at Home
We're Local
- Frankston
- Langwarrin
- Somerville
- Cranbourne
- Carrum Downs
- Sandhurst
- Aspendale
- Parkdale
- Mentone
- Keysborough
- Dandenong
- Endeavour Hills
- Braeside
- Lynbrook
- Mordialloc
Owned and operated by Parkdale locals Glenn Bartel and Vicki Caton, Nurse Next Door Home Care Services Melbourne South East proudly services the Cities of Kingston, Frankston, Greater Dandenong and Casey (incorporating Mentone, Chelsea, Seaford, Frankston, Somerville, Devon Meadows, Cranbourne, Dandenong and Keysborough), offering 24/7 home care that’s Making Lives Better®.
Both Vicki and Glenn have been drawn to the in-home care health sector through their own shared personal experience taking on full time caring roles over many years for both elderly parents suffering from dementia as well as terminally ill family members. These experiences exposed them to best in people through the compassion they witnessed from professional caregivers, and the fulfilment they took from helping clients and families dealing with the emotional rollercoaster that is so often felt.
Vicki and Glenn are excited to be a part of Nurse Next Door to experience the reward of Making Lives Better® for families in their community.
Their promise is to do whatever it takes to bring you peace of mind that you, or your loved ones, are happy and safe at home.
Happier Ageing
Like everyone at Nurse Next Door, Glenn & Vicki believes that every age counts. They infuse our Happier Ageing® philosophy of care into everyone they care for, no matter their age or ability, with one simple question:
“What did you use to love doing that you no longer do?”
From your Caring Consult through to the development of your Care Plan, Glenn & Vicki will help you reconnect with your interests, hobbies and passions that you may have lost along the way.
Our Talent is Caring
Glenn & Vicki’s team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference, and are all happy and naturally caring people who love making others smile. Glenn & Vicki carefully match caregivers based on your individual needs and are confident that you will receive the best care in the Melbourne South Eastern Suburbs.
Nurse Next Door Melbourne South East provides care services, including dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours day, to suit your needs – all with no long-term contracts. Nurse Next Door knows that having a live person to speak with can make a world of difference when there is an emergency, so our care services centre is always available 24/7.
Are you compassionate and do you love Making Lives Better®? Please see our Careers page for information about employment opportunities.
Delivering a WOW Customer Experience
The team at Nurse Next Door Melbourne South East are an amazing team of professionals that support with kindness and professionalism. Revital, Heather and the team go above and beyond, and their motto of Our Talent is Caring is more than a motto it is how they provide support.
Julie Furnival
Rev, Glenn and the team at Nurse Next Door have literally SAVED us! They have been the very best to work with - providing excellent staff for my severely disabled and chronically unwell brother. Even more importantly, they are not just nice when things are going well, but take action and make changes when things are not working out. I am very picky, and my brother needs 24/7 high intensity care, and I cannot recommend Revital at Nurse Next Door highly enough. She's the best of the best.
Julienne Verhagen
When my mother was rendered incapable after some mini-strokes, and before she could be moved into full-time care, we used the services of Nurse Next Door to provide 24 hour nursing at home. We were delighted with both the quality of care they provided, and in their organisation and administration. They claim to provide "peace of mind" and in my experience they did exactly that. I can whole-heartedly recommend them.
Alasdair McAndrew
I’ve been a customer of Nurses Next door now for the last 2.5 year. I’m high needs as a Paramedic T4 client I need a lot of assistance daily. In that time they haven’t let me down. Glen and his wonderful team have always been reliable, addressing my needs and concerns! From their Management team To their Key Nurses And not forgetting their wonderful carers, my daily needs are always met!! Thanks Nurses Next Door!
Clinton Dickson
Rev and the team, I’m not even sure how to put into words how helpful they were through what was a very hard time. My family were in crisis and I needed to organise 24/7 supervision in a matter of a few days. Rev gave me peace of mind and become a supportive partner in this journey and I am completely grateful. The nurse that came was kind and caring and exactly what we needed during this tough time. Thank you!
Natalie
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
Book a complimentary caring consultation
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
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