Managing care logistics can be overwhelming. We pair you with a dedicated Registered Nurse to handle rostering, clinical oversight, and advocacy, ensuring your plan is safe, effective, and organised 24/7.
Nurse‑Led Care Management & Planning
We do more than just assign a roster; we partner with you to navigate the healthcare system. Your Care Designer (a Registered Nurse) acts as your single point of contact, ensuring your care plan is clinically safe, financially efficient, and perfectly aligned with your lifestyle.
- Clinical Governance: Robust oversight ensuring safe, professional nursing support.
- System Advocacy: Expert advocacy to help secure the funding tier you need.
- Budget Expertise: Effective management across Clinical, Independence, and Everyday Living.
- Caregiver Matching: Matching caregivers by personality for a genuine connection.
Nurse Led Care Management & Planning
Aged care and disability support both require more than a roster; they require coordinated oversight of your healthcare. Your Care Designer, a Registered Nurse, serves as a single point of contact, matching you with local caregivers so in home care remains clinically safe, financially efficient and aligned with your lifestyle.
- Robust clinical oversight from Registered Nurses
- Expert advocacy to secure the right funding tier
- Budget management across Clinical, Independence and Everyday Living
- Caregiver matching by personality for a genuine connection
Care management right across
Melbourne South East
Our caregivers live and work locally, so care at home is never far away, anywhere in Melbourne South East.
- Frankston
- Langwarrin
- Somerville
- Cranbourne
- Carrum Downs
- Sandhurst
- Aspendale
- Parkdale
- Mentone
- Keysborough
- Dandenong
- Endeavour Hills
- Braeside
- Lynbrook
- Mordialloc
Book a free Caring Consult in Melbourne South East
Care management in Melbourne South East:
How we can help
What is a Care Designer?
A Care Designer is always a senior Registered Nurse. They are your dedicated partner who develops and oversees your care plan, manages the roster, and ensures we are meeting your specific goals, whether that is remaining independent at home or accessing the community.
How does Care Management work with the new Support at Home Program?
Under Support at Home, Care Management is a vital service to help you coordinate your distinct funding budgets (Clinical, Independence, and Everyday Living). We help you plan your quarterly budget so you don't run short on essential services.
Can I access Care Management privately?
Absolutely. Many families choose to pay privately for a Care Designer to oversee a loved one's care, especially if they live interstate or have complex medical needs. We provide the same level of clinical oversight and advocacy regardless of how the service is funded.
Can you support both NDIS and Aged Care in one household?
Yes. Mixed funding households are common. If one family member is on the NDIS and another is accessing Support at Home, your Care Designer can coordinate rosters to minimise disruption and streamline communication.
Do you charge for Care Management?
Yes. For Support at Home clients, this is paid from your funding budget. For NDIS participants, it is covered under relevant support items. For private clients, we offer a transparent fee structure. We ensure you understand all costs before care begins.
What happens if there is an emergency after hours?
The Care Services Team is available 24/7, 365 days a year. If a crisis occurs or urgent advice is needed, you can call and speak with a team member who knows your care plan.
Delivering a WOW Customer Experience
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Habiba Jiri
The team at Nurse Next Door Melbourne South East are an amazing team of professionals that support with kindness and professionalism. Revital, Heather and the team go above and beyond, and their motto of Our Talent is Caring is more than a motto it is how they provide support.
Julie Furnival
Rev and her team are amazing! I cannot thank them enough for the kindness, consideration and care they show - everyone goes above and beyond and they make a huge difference! They have a very challenging role but everyone from NND approaches their work with a smile and good humour. Special thanks to Ezra, Vicky, Peter, Pinky and Ken, you have all been so wonderful to my family and we feel lucky to have had you as part of our team :)
Eliza Quinn
Rev, Glenn and the team at Nurse Next Door have literally SAVED us! They have been the very best to work with - providing excellent staff for my severely disabled and chronically unwell brother. Even more importantly, they are not just nice when things are going well, but take action and make changes when things are not working out. I am very picky, and my brother needs 24/7 high intensity care, and I cannot recommend Revital at Nurse Next Door highly enough. She's the best of the best.
Julienne Verhagen
When my mother was rendered incapable after some mini-strokes, and before she could be moved into full-time care, we used the services of Nurse Next Door to provide 24 hour nursing at home. We were delighted with both the quality of care they provided, and in their organisation and administration. They claim to provide "peace of mind" and in my experience they did exactly that. I can whole-heartedly recommend them.
Alasdair McAndrew
I've had Nurse Next Door Home care services with me in the last 6 years . I suffer with MS & having this company provides me with excellent support nurses & carers really brings me happiness & relief. They physically, mentally, emotionally help me face my days, get me up , showered & motivated. The ladies are all so lovely & really show tender, loving, respect & care. The Management team have really supported me too in times of need. Overall I've been truly blessed with a great company 💓
Belinda Mihajlovic
Rev and the team, I’m not even sure how to put into words how helpful they were through what was a very hard time. My family were in crisis and I needed to organise 24/7 supervision in a matter of a few days. Rev gave me peace of mind and become a supportive partner in this journey and I am completely grateful. The nurse that came was kind and caring and exactly what we needed during this tough time. Thank you!
Natalie
Nurse Next Door home services are caring, professional and reliable. Their staff are so helpful in a difficult time. I would have no hesitation in recommending them to anyone needing assistance in caring for their loved one at home.
Fiona Tremaine
I’ve been a customer of Nurses Next door now for the last 2.5 year. I’m high needs as a Paramedic T4 client I need a lot of assistance daily. In that time they haven’t let me down. Glen and his wonderful team have always been reliable, addressing my needs and concerns! From their Management team To their Key Nurses And not forgetting their wonderful carers, my daily needs are always met!! Thanks Nurses Next Door!
Clinton Dickson
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
