Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.
- Enteral Feeding: Safe administration of feeds and medication via PEG or PEJ tubes including site care.
- Respiratory Support: Assistance with tracheostomy care, ventilators, suctioning and oxygen therapy.
- Bowel & Bladder: Dignified support for complex bowel care, catheters and ostomy care.
- Neurological Conditions: Specialised support for ABI, Spinal Cord Injury and Motor Neurone Disease.
- Diabetes Management: Clinical support for unstable diabetes including monitoring and insulin.
- Epilepsy Management: Implementation of seizure plans and emergency medication administration.
Specialised Support for High Intensity Needs
Complex care requires technical skills and unwavering attention to detail. Our local Registered Nurses carry out risk assessments and put clear safety protocols in place.
- Registered nurse led care plans for complex health needs
- Dignified, in home care for aged care and disability support
- Skilled support for feeding, respiratory and mobility needs
- Around the clock availability from a consistent care team
Complex care right across
Melbourne South East
Our caregivers live and work locally, so care at home is never far away, anywhere in Melbourne South East.
- Frankston
- Langwarrin
- Somerville
- Cranbourne
- Carrum Downs
- Sandhurst
- Aspendale
- Parkdale
- Mentone
- Keysborough
- Dandenong
- Endeavour Hills
- Braeside
- Lynbrook
- Mordialloc
Book a free Caring Consult in Melbourne South East
Complex care in Melbourne South East:
How we can help
Who provides the care, Nurses or Support Workers?
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
How do you ensure clinical safety?
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Can I use my NDIS funding for this?
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
What specific conditions can you support?
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
What happens if my regular carer is sick?
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Can you provide 24/7 coverage?
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Delivering a WOW Customer Experience
Nurse Next Door home services are caring, professional and reliable. Their staff are so helpful in a difficult time. I would have no hesitation in recommending them to anyone needing assistance in caring for their loved one at home.
Fiona Tremaine
The team at Nurse Next Door Melbourne South East are an amazing team of professionals that support with kindness and professionalism. Revital, Heather and the team go above and beyond, and their motto of Our Talent is Caring is more than a motto it is how they provide support.
Julie Furnival
Rev and her team are amazing! I cannot thank them enough for the kindness, consideration and care they show - everyone goes above and beyond and they make a huge difference! They have a very challenging role but everyone from NND approaches their work with a smile and good humour. Special thanks to Ezra, Vicky, Peter, Pinky and Ken, you have all been so wonderful to my family and we feel lucky to have had you as part of our team :)
Eliza Quinn
Revi, what a delight as every time she arrives she full of so much energy. She put me at ease and looks after my wound then goes. I've had REVI for approximately 5 months now and im greatful she has help me in my wound care.
Wayne Benson
Rev, Glenn and the team at Nurse Next Door have literally SAVED us! They have been the very best to work with - providing excellent staff for my severely disabled and chronically unwell brother. Even more importantly, they are not just nice when things are going well, but take action and make changes when things are not working out. I am very picky, and my brother needs 24/7 high intensity care, and I cannot recommend Revital at Nurse Next Door highly enough. She's the best of the best.
Julienne Verhagen
Habiba Jiri
When my mother was rendered incapable after some mini-strokes, and before she could be moved into full-time care, we used the services of Nurse Next Door to provide 24 hour nursing at home. We were delighted with both the quality of care they provided, and in their organisation and administration. They claim to provide "peace of mind" and in my experience they did exactly that. I can whole-heartedly recommend them.
Alasdair McAndrew
I’ve been a customer of Nurses Next door now for the last 2.5 year. I’m high needs as a Paramedic T4 client I need a lot of assistance daily. In that time they haven’t let me down. Glen and his wonderful team have always been reliable, addressing my needs and concerns! From their Management team To their Key Nurses And not forgetting their wonderful carers, my daily needs are always met!! Thanks Nurses Next Door!
Clinton Dickson
oglah jepchumba
I've had Nurse Next Door Home care services with me in the last 6 years . I suffer with MS & having this company provides me with excellent support nurses & carers really brings me happiness & relief. They physically, mentally, emotionally help me face my days, get me up , showered & motivated. The ladies are all so lovely & really show tender, loving, respect & care. The Management team have really supported me too in times of need. Overall I've been truly blessed with a great company 💓
Belinda Mihajlovic
Rev and the team, I’m not even sure how to put into words how helpful they were through what was a very hard time. My family were in crisis and I needed to organise 24/7 supervision in a matter of a few days. Rev gave me peace of mind and become a supportive partner in this journey and I am completely grateful. The nurse that came was kind and caring and exactly what we needed during this tough time. Thank you!
Natalie
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
