Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.
- Enteral Feeding: Safe administration of feeds and medication via PEG or PEJ tubes including site care.
- Respiratory Support: Assistance with tracheostomy care, ventilators, suctioning and oxygen therapy.
- Bowel & Bladder: Dignified support for complex bowel care, catheters and ostomy care.
- Neurological Conditions: Specialised support for ABI, Spinal Cord Injury and Motor Neurone Disease.
- Diabetes Management: Clinical support for unstable diabetes including monitoring and insulin.
- Epilepsy Management: Implementation of seizure plans and emergency medication administration.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our local Registered Nurses build comprehensive in home care plans, with full risk assessments and protocols in place, so your safety is never left to chance.
- Registered nurse led care plans for complex health needs
- Dignified, in home care for aged care and disability support
- Skilled support for feeding, respiratory and mobility needs
- Around the clock availability from a consistent care team
Complex care right across
North Lakes
Our caregivers live and work locally, so care at home is never far away, anywhere in North Lakes.
- Milton
- Toowong
- Indooroopilly
- Brookfield
- Pullenvale
- The Gap
- Ashgrove
- Mt Coo-tha
- Samford Valley
- Bridgemen Downs
- Albany Creek
- Eatons Hill
- Bray Park
- Kallangur
- Narangba
- North Lakes
- Bald Hills
- Redcliffe
- Scarborough
- Petrie
- Deception Bay
Book a free Caring Consult in North Lakes
Complex care in North Lakes:
How we can help
Who provides the care, Nurses or Support Workers?
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
How do you ensure clinical safety?
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Can I use my NDIS funding for this?
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
What specific conditions can you support?
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
What happens if my regular carer is sick?
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Can you provide 24/7 coverage?
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Delivering a WOW Customer Experience
Nurse next door has been and is only the place to be with. There staff are experienced and do there upmost to take it to the next level. They take that extra mile for you, they actually care about their purpose of making lives better. You could not fault there service's or ability to get the job done. Staff are experienced friendly and have a passion to provide a high quality of service to WOW you.
Judi Campbell
As a Support Coordinator, I meet so many providers — but every now and then, a team comes along that genuinely restores your faith in what caring for others should look like. Nurse Next Door has been one of those rare experiences for me. Their support workers don’t just “complete tasks.” They show up with heart. I’ve seen them bring comfort on the hardest days, celebrate the small wins, and treat clients with a level of gentleness and respect that can’t be taught — it has to come from real compassion. They communicate openly, listen deeply, and never make participants feel like a number on a roster. Instead, they make people feel safe, valued, and truly seen. For families who have struggled to find consistency or kindness in care, Nurse Next Door has been a breath of fresh air. Watching how they walk alongside participants — especially those with complex needs — has reminded me why I chose this field. Their dedication doesn’t just support clients; it brings peace, dignity, and moments of joy back into people’s lives. 💗 I wholeheartedly recommend Nurse Next Door to anyone needing support that comes from a place of genuine care and humanity.
Linda Jones
"Met all our needs, with a friendly, reliable and totally capable worker" (14/9/24)
Connor Duggan
We have been supported by Nurse Next Door for over two years now, and I truly don’t have enough words to express how grateful we are for the care they have given our son. Each and every support worker has shown such genuine kindness, professionalism, and compassion. They have not only supported him with his evening medications, but have taken a real interest in who he is as a person — encouraging his interests, like his artwork, and making him feel seen, valued, and understood. As a parent, there is nothing more important than knowing your child feels safe, supported, and cared for — and this team has given us that peace of mind every single day. The warmth and respect they show goes far beyond what is expected, and it truly means the world to our family. We also deeply appreciate the clear weekly rosters, which bring consistency and reassurance to our routine. We are incredibly thankful for the beautiful care and connection they bring into our home, and would wholeheartedly recommend Nurse Next Door to any family looking for truly compassionate support.
Olga Blake McKenzie
Sophie Dalton
Nurse next door values its employees and are always willing to go above and beyond with their care
Jade Burrows
Supportive and approachable team who are passionate about providing safe and quality care to clients whilst cultivating a positive team culture.
Samantha Murphys
Most staff very good a couple of older careers seem to go through the motion, but generally much better than the others in this area.
John Dent
Nurse Next Door have lovely staff that are very helpful and reliable. The always go the further mile to ensure I am cared for.
citrine citrine
Nurse Next Door is a respectful and well organised service provider. They prioritise and provide a quality service to their participants. Staff are well trained and supported.
Kehinde Marius
"Mum was smiling when we returned home and Wendy was able to easily chat with us and let us know how the afternoon/evening progressed" (1/12/23)
andrew duggan
The Caring Journal
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
