Our Clients Love Us!

Delivering a WOW Customer Experience

5

Gracely She is very diligent and inspiring support worker who approaches her duties by fully considering the needs of the client. She always considers that the safety of the client is paramount. She helps me to understand the new technology that impacts on my daily life. This technology can take many different forms. For example, this could involve travelling to activities outside my residence and in the wider community.

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5

Thanks Vanessa, you are very good at providing nursing services. I am very happy with you!

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5

I’ve been using Nurse Next Door MacArthur for only a short time (3 months) and I could not rate them high enough! They respond quickly to any concerns. The staff/nurses are very pleasant and knowledgeable. When you need them they come running. Highly recommend them to anyone who is in need of this type of service.

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5

My mother is 94 and was lonely, isolated and struggling to remain independent. Through the government funding that allowed us to engage Nurse Next Door, my mother's life has changed completely. Nurse Next Door's care for my mother three times a week has provided her with companionship and someone to help with meals and essential things like changing her bed and washing her laundry. Her mental health is vastly improved and she is now calmer and happier. Her life revolves around "Fiona days" - when she knows she will have company and loving attention. My life has changed too - in the background I am dealing with schedulers, nurses and financial people who respond to my emails very quickly and help me resolve problems, manage our annual budget and liaise with me professionally and quickly regarding Mum's physical and mental needs. Mum is happier therefore I am happier, and endlessly grateful that Nurse Next Door has come into our lives.

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5

Nurse Next Door are true to their word, " Our Talent is Caring' I was in need of assistance with a fragile and complex situation and Nurse Next Door was prompt and at my front door with a positiveness, trustworthiness, a smile and a caring nature . Their methodology, integrity and professionalism ensured that the most fragile and complex situation was not too difficult or out of their scope. Nurse Next Door are skilled, competent, knowledgeable, and resourceful people. The friendly nurses listened, were accommodating, caring, kind and humble; in turn we felt safe, confident and reassured that we were going to be in the hands of good people . The staff at Nurse Next Door presented a health plan and recommendations so that the best possible health outcome was achieved. Nurse Next Door; you have demonstrated good nursing practices. Thank you for preserving the faith of what it means to service community health outreach programs; servicing the isolated, the fragile and vulnerable citizens in the community. Nurse Next Door, you are wonder workers and you do us all proud!

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5

I Romeo Arnido would like to congratulate Fiona and Beth and the staff of whom I have found there service and professionalism, to be act accordingly as instructed with the care plan . Job well done

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5

I'd highly recommend Nurse Next Door: -The management are professional, pick good staff and friendly. -Their Support Workers: - are matched well with me, my interests and spiritual beliefs. - are always punctual (if there's a delay in traffic or prior client, I receive a phone call by administration staff to advise). - well dressed (in bright pink uniform tops). - Office Management and owners willingly come and do shifts if someone calls in sick. - Any new support workers are always accompanied by management at first visit, not just arrive and not introduced to them. - Support Workers have ideas that I may not have thought of, about where to get something, or go for a drive somewhere discussed with me to assure I'm happy with suggestion. - I feel safe in all Nurse Next Door cars (which includes that their cars are maintained, clean and never have to stop for petrol. - I’ve never got lost getting to an appointment with their Support Workers (they have google maps on mobile phone or their modern car has the capacity to locate destination. - I look forward to working with Nurse Next Door, not only over the festive season as I don't have family or a holiday to go to but for the years to come.

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5

They are a very happy group. They care about the people staying home comfortable

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5

Sarah and her caregivers were amazing. Sarah was very happy to answer all my questions and made the whole process of getting help at home so easy. My caregiver Gordon, is always on time and has that big smile on his face. The pink uniform looks great and he always goes that little bit extra.

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5

I can only recommend! Great service! Shalini was punctual, communicative, compassionate and knowledgeable. Exactly what I needed after my hospital recovery. Many thanks!

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Our Success Stories

Real People, Real Impact

Bringing you Peace of Mind

Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.

Quality Home Care That’s Personal and Professional

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We Match You with Your Perfect Caregiver

We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.

We Match You with Your Perfect Caregiver

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Reliable Care with Our Attendance Monitoring System

Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.

Reliable Care with Our Attendance Monitoring System

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Qualified & Insured Caregivers You Can Trust

Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.

Qualified & Insured Caregivers You Can Trust

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We Aim to Provide You The Same Caregiver Everytime

We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.

We Aim to Provide You The Same Caregiver Everytime

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24/7 Live Calling Support

Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.

24/7 Live Calling Support

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Comprehensive Care at Every Age

Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.

Comprehensive Care at Every Age

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Book a complimentary caring consultation

Get back to living your life

Book a complimentary caring consultation

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