Managing care logistics can be overwhelming. We pair you with a dedicated Registered Nurse to handle rostering, clinical oversight, and advocacy, ensuring your plan is safe, effective, and organised 24/7.
Nurse‑Led Care Management & Planning
We do more than just assign a roster; we partner with you to navigate the healthcare system. Your Care Designer (a Registered Nurse) acts as your single point of contact, ensuring your care plan is clinically safe, financially efficient, and perfectly aligned with your lifestyle.
- Clinical Governance: Robust oversight ensuring safe, professional nursing support.
- System Advocacy: Expert advocacy to help secure the funding tier you need.
- Budget Expertise: Effective management across Clinical, Independence, and Everyday Living.
- Caregiver Matching: Matching caregivers by personality for a genuine connection.
Nurse Led Care Management & Planning
Your Care Designer, a Registered Nurse, serves as a single point of contact, matching you with local caregivers so in-home care remains clinically safe and aligned with your lifestyle.
- Robust clinical planning and oversight from Registered Nurses
- Expert advocacy to secure the right funding for your needs
- Budget management across Clinical, Independence and Everyday Living
- Caregiver matching by personality for a genuine connection
Care management right across
Ferntree Gully
Our caregivers live and work locally, so care at home is never far away, anywhere in Ferntree Gully.
- Ringwood
- Ferntree Gully
- Belgrave
- Bayswater
- Knox
- Mount Dandenong
- Lysterfield
- Kallista
- Wheelers Hill
- Glen Waverley
- Sassafras
- Rowville
- Mooroolbark
- Kilsyth
- Heathmont
- Croydon
- Wonga Park
- Montrose
- Lilydale
- Scoresby
Book a free Caring Consult in Ferntree Gully
Care management in Ferntree Gully:
How we can help
What is a Care Designer?
A Care Designer is always a senior Registered Nurse. They are your dedicated partner who develops and oversees your care plan, manages the roster, and ensures we are meeting your specific goals, whether that is remaining independent at home or accessing the community.
How does Care Management work with the new Support at Home Program?
Under Support at Home, Care Management is a vital service to help you coordinate your distinct funding budgets (Clinical, Independence, and Everyday Living). We help you plan your quarterly budget so you don't run short on essential services.
Can I access Care Management privately?
Absolutely. Many families choose to pay privately for a Care Designer to oversee a loved one's care, especially if they live interstate or have complex medical needs. We provide the same level of clinical oversight and advocacy regardless of how the service is funded.
Can you support both NDIS and Aged Care in one household?
Yes. Mixed funding households are common. If one family member is on the NDIS and another is accessing Support at Home, your Care Designer can coordinate rosters to minimise disruption and streamline communication.
Do you charge for Care Management?
Yes. For Support at Home clients, this is paid from your funding budget. For NDIS participants, it is covered under relevant support items. For private clients, we offer a transparent fee structure. We ensure you understand all costs before care begins.
What happens if there is an emergency after hours?
The Care Services Team is available 24/7, 365 days a year. If a crisis occurs or urgent advice is needed, you can call and speak with a team member who knows your care plan.
Delivering a WOW Customer Experience
SiiHua Ngieng
Have had two nurses from NND at home to dress a leg wound for several weeks, Excellent, professional staff. Proved a great help to me for dressings I could not do due to personal frailties. I would recommend them, anytime.
John Galanos
Nurse Next Door have been friendly, efficient and adaptable. They have been very considerate of a very busy schedule.
Debbie Browne
Fantastic nursing care for my disabled daughter after her surgery. The staff are on time, polite and go above and beyond to help make things go smoothly as possible.
Melissa Lee
Nurses very competent and related extremely well to patient/client.
irene anderson
Very happy with Nurse Next Door organisation very caring staff and so reliable
clarrie young
Norm Smith
Top shelf support from the incredible team at NND. It has made our time more enjoyable supporting our parents in their home. Thank you all.
H. Aydarkie
Mum needed some support after an extended time in hospital after surgery. The support workers have been so lovely and caring and a great fit for us. We would highly recommend Nurse Next Door. They have made a difficult time much easier.
Belinda Clear
Nurse next door is an excellent company. They not only give the highest quality of care but match the nurse with the clients needs and personality ensuring they provide not physical care but also emotional support. I would recommend them to anyone looking for care of any kind.
Lisa Montgomery
Nurses next Door was an amazing service. Debbie provided that extra time with us to understand our grandson's needs which meant a lot to us. Nurses next door provided a very professional service. As a parent, you always feel that no one can look after your child as well as you. Debbie and her team showed so much care towards the job of looking after my grandson that it helped put my mind and heart at ease. Thank you so much :)
michelle salisbury
I have had the pleasure of using Nurse Next Door for the last 6 weeks or so. Debbie is so helpful and nothing is too much trouble. The carers I have had are wonderful. I highly recommend this company for all your needs
fred white
Nurse next door are currently caring for my mother in law. The service provided is delivered with great empathy from nurses who genuinely care.
Paul Kok
Nurse next door have been absolutely fantastic in supporting our dad. He needed care post surgery and not only was it provided by Nurse Next Door, but it was done with so much care, attention and gentleness. Highly recommend!
Shradha Somaia
Nurse Next Door has been amazing for my son’s post surgery care. They have been professional and efficient and helped me immensely with wound care and advice. Highly recommend!
Anna Lloyd
Nurse Next Door provides an excellent service to my adult daughter who has complex skin care needs.The nurse was kind , courteous and knowledgeable .Highly recommended.
Toni Heron
Lovely staff, management great to deal with and the care offered is of high standards. Definitely would recommend their services.
Rosemary Giampaolo
The nursing team at Nurse Next Door are friendly, helpful and professional in caring for me. I have confidence in them and know they will be there for me when I need medical assistance. I am on the government End of Life Pathway Program for people who have less than 3 months left to live. Nurse Next Door has spent time getting to know me and my wife personally to ensure they know our requirements and anticipate what future needs we may have. They have also offered to assist us in many other ways as I am be cared for in my home. This takes a big burden off of our shoulders to know that we are well supported in difficult times.
Dennis Hirschfield
Very positive experience setting up a new in-home support team for new client. Friendly reliable staff who have been quick to develop a rapport.
Verity Newnham
Very thorough and caring approach
MaxineF1 F
The Nurses Next Door are always very professional and friendly and they provide a great service to me visiting on a second daily basis to dress my wounds
Penny Mifsud
We had a date and time booked and the nurse arrived on time, performed the nursing task quickly and efficiently. The reminder we received on the weekend prior so we knew we were definitely booked in was excellent. Great company providing an excellent nursing service.
Maria Hartigan
I have been with NND for a few years now. So accommodating, professional, caring and friendly. I have dealt with others and they are the most organized.
Julie Prior
Professional and reliable.
Karyn Peavey
Our experience with Nurse Next Door has been a very positive one. The staff are friendly, caring, and experienced and offer practical help and advice. My parents look forward to their visits.
Susanne Dittrich
Tennille Paternott
Debbie from Nurses Next Door is just lovely. Very kind, patient and understanding. She had gone out of her way to help me and make me feel comfortable as well as help with things that my support coordinator could be doing. She has contacted my GP herself for prescriptions and followed up on other needs.
Melanie Jacobs
We really appreciate the wonderful help from the Nurse Next Door carers, who have been a fantastic, reliable support for my mother. We feel very comfortable when she is in their care.
Anita Begg
This team are fantastic. They are helping two of my elderly relatives with much needed social and practical support and they have proven time and again that they're reliable, knowledgeable, well organised, friendly and capable. Thank you for all of your support!
Meredith Begg
Excellent nurses. Not only do the nurses do what they’re tasked to do, they also give you a boost with their friendly chat and their genuine care...
Nathan AJM
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
