
We understand 24/7 care requires trust. Unlike live in care where caregivers sleep, we operate on rotating awake shifts. Our staff are always alert and ready to assist, whether it's 3am or 3pm.
We generally provide 24/7 care using a roster of caregivers working rotating shifts (awake shifts). This ensures that the person looking after your loved one is always awake, fresh, and alert, which is significantly safer than a single live-in carer who sleeps at night and may miss critical safety issues.
24/7 home care is a premium service because it offers a 1-to-1 carer ratio, compared to the 1-to-15 ratio often found in facilities. While it is a financial investment, it allows your loved one to keep their home, their pets, and their independence, which many families find priceless.
Yes. While 24/7 care often requires a private contribution due to the high number of hours, we can fully utilise your Support at Home funding or NDIS budget to cover a significant portion of the costs. We will help you structure the budget to maximise your available government funds and minimise your out-of-pocket expense.
We can often organise a 24/7 care team within 24-48 hours. Because this service can be accessed privately, there are no government assessments or waiting lists to navigate before we begin.
One of the biggest benefits of choosing a managed provider like ours is reliability. We have a large team of staff and an on-call support system 24/7. If a regular caregiver is unwell, we arrange a replacement immediately so you are never left without coverage.
Absolutely. We provide 24/7 care for short periods, such as post-operative recovery or while family caregivers go on holiday. You do not need to sign a long-term contract.
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