Complex Care in Lindfield

I have been receiving service from Nurse Next Door for several months now. I would recommend this service for anybody needing home care such as personal care, and support for other activities such as attending medical appointments. I found the staff to be extremely professional, caring and totally reliable. They do what they say they will do.

Great service to work alongside with. Communication and handover on each client is systematic and well organised. Great team!

I am a physiotherapist and have come into contact with many care services whilst treating clients in their places of residence. Michael’s team at Nurse Next Door Ryde is the best I’ve come across. They all show a genuine desire to improve the quality of life of their clients - and go the extra mile to do so. I strongly recommend their service for anyone who is in need.

The biggest reason for that rating is that I have finally found a service I can rely on with confidence to help my mum live a quality life at home. My mum lives alone and does not speak English. I want to find her a carer who not only speaks her language fluently, but also is sensitive to her cultural needs, professionally trained, and consistently available. This task has been proven to be very difficult and frustrating with the carer provider companies I used in the past, until I found Nurses Next Door Ryde. Michael from Nurses Next Door is kind hearted, hard working, and passionate about his work. He demonstrates his professionalism and his willingness to understand his clients' need from the first time we made contact. The carers Michael provides for mum have all the qualities I am looking for. When issues arise, Michael is approachable, always there to provide helpful advice and solutions, and quick in action. Mum for the first time felt secured and happy because of the consistency and quality the care Nurses Next Door provides. I am very impressed by and forever grateful for Michael and Nurses Next Door's service.

My family cannot rate the care and attention supplied by Michael and his team highly enough. We were in urgent need of in-home social, domestic & medical services for our 93 yr old mother. Nurse Next Door were able to respond almost immediately to our enquiry and provide exactly the right people for the job - showing great sensitivity for the challenges of dealing with a somewhat reluctant elderly client and soon building trust with her. Michael's flexibility and willing adaptability to meet our mother's frequently changing circumstances (due to her fluctuating health) were remarkable and the dedication of his staff to my mother's health and well being was truly remarkable. We could not recommend the services and client management shown by this team more highly - in every respect Nurse Next Door is an outstanding service provider.

I can highly recommend Michael and his team of carers. The service that Michael offers is incredible. From the first day that I spoke to Michael, he offered whatever help he could, such as finding equipment providers for me and was also available to speak to at any time. My dad was looked after by an amazing team of carers who understood my dad's needs and over a six month period, we saw an improvement in my dad's dementia due to the care they provided. They genuinely cared and took the time to get to know my mum and dad. We will miss their smiling faces visiting us everyday. Thank you.

From the first day I received assistance from Nurse Next Door Home Care Service, I have had excellent care and support on every occasion. Lillian has been kind, considerate at all times and is extremely competent. My family are delighted with the feedback that I have shared with them and it has given them assurance of the consistency of the standard of care. I would recommend this company without hesitation and I am confident that their commitment to excellence is unwavering.

My father recently passed away. Many months ago, I spoke to Michael at Nurse Next Door. My father was being stubborn and wanted no help. Michael listened to me and came to visit with one of his nurses. He was clam, patient and reflective. Months passed and every few weeks Michael would check in. And he was genuinely just checking in. Three days prior to Christmas, we needed care. I called Michael. He was calm, said he would do everything he could, notwithstanding the time of year. He visited the next day and we had care the next day and over Christmas. The care was incredible. She lay next to my father showing him photos. Propping him up. Keeping him warm or cool. Keeping him as hydrated as possible. Michael visited Christmas Day with chocoloates and a hug for my mother. It was an enormous relief for us. A few days later my father was not with us, though the care and attention of Michael and his team was just incredible. I cannot recommend enough. Thank you.

Thankkyou to Michael Zhang from nursenextdoor, he arrived nice and early to pick me up from hospital got all my scripts filled and dropped me off to my room.Thankyou Michael for your kind a d caring .manner.

My husband and I sincerely appreciate the wonderful carers who assist my husband with his daily morning routine, including showering and getting ready for the day. They approach their work with genuine compassion, respect, and dignity, always ensuring my husband feels comfortable, supported, and valued. They handle every aspect with sensitivity and professionalism. They take the time to engage with my husband, treating him not just as a client, but as a person. their support has helped maintain my husband’s independence and dignity, and has brought a sense of calm to our mornings. Knowing he is in such capable and caring hands is really incredibly reassuring.

Meeting Michael and his team has been a game changer. They really listen to what you want and pair you up with great support workers. Feel safe and respected when they are in my home.

Nurse Next Door from the initial visit till my Mum passed were outstanding, caring carers is the best way to describe them, i can recommend them highly if you have the need for carers. They are with the loved one the whole time allocated and do the work that is required and more, they are above and beyond.

This team is amazing, From my first contact (and I've never used a service like this before so I had no idea what I was doing) they calmly and professionally talked me through the process, helping me to feel in control and get the service that suited my recovery best. There were orientation phone calls to really ensure they understood my needs, and then the team came out. The two ladies I was partnered with were absolutely amazing. They had the practical skills to help me (when I was struggling to understand my own recovery limitations) as well as to step back as I recovered. They were also such lovely people, providing emotional support and practical advice, without being overly 'chatty'. I have recommended friends who are looking to work in the sector contact this company - and would absolutely use them again as well as recommend to friends. Just brilliant.

Very caring staff the team are great I have used many agencies but Michael and his nurses and carers actually care There making the difference of being look after and giving me all possibilities to enjoy my life thank you Michael for looking after me You am on ndis and my carers really care they make me happy every day I receive men’s

I would have to echo other reviews in their high recommendations for Nurse Next Door. I have found the nurses to be both gentle and patient, and willing to take the time to build a relationship, which is great. This makes the care that they provide that much more valuable, especially when dealing with reluctance to even accept help. Nothing is too much trouble for them, and I would also like to note Michael's attention to detail, care, and flexibility when schedules need to be adjusted, as they so often do. Highly recommended!

Excellent kind caring service which for me was easy to arrange and perfect for my Mum. Cannot thank them enough for how lovingly they cared for her, how quickly and easily it was set up and perfect when she needed that extra care and help. Totally professional and prompt .... most appreciated

We were delighted with the service Michael arranged, and Momoko carried out, caring for my elderly uncle on a holiday trip by plane away from his nursing home. Momoko was wonderful, and my uncle thinks he has a new girlfirend! She carried out all the "hard" caring roles that I and my family are unable and unqualified to do, as well as becoming a good friend to him, and being able to get through his chronic deafness. He doesn't like showers, but Momo was able to gently persuade him to have one and enjoy it. She also dealt well with a difficult situation when the booked wheelchair taxi did not arrive at the airport to collect them when it shoud. Would highly recommend this service.

Nurse Next Door Ryde management and care workers supported our family member after discharge from hospital with professionalism, timeliness, kindness and consideration. Much appreciated.

Michael is really great at finding the right staff to help my husband recovery. He always listen to our feedbacks and work passionately with our needs. I won't hesitate to recommend their service to anyone.

It has been a pleasure working with Michael, whose service is flawless. It's very rare these days to get Service at this high level. Michael is always prompt to reply, has a fine attention to detail, and has a great working relationship with his staff and contractors. Highly recommend Nurse Next Door Ryde. Thank you Michael and the team for providing a great experience.

Nurse Next Door has been the best service provider for care workers I have come across. Michael was great setting up a client of mine with excellent workers who truly care and are proactive in helping. I have recommended them to support coordinators I come across.

Michael and his team did a terrific job looking after Dad in his hour of need. Thanks to the whole team.

I found the Nurse Next Door Home Care Services Ryde to be a caring, responsive, flexible and professional service. Everyone that I spoke with at Nurse Next Door were efficient in getting back to me and extremely helpful, as we planned home care services for our mother. I strongly recommend the Nurse Next Door Care Services.

Michael is a very helpful and kind person

Michael and his team are amazing! I am so impressed on how they handled complex clients and always provide excellent service. They are reliable , approachable and nurses are fantastic. As a support coordinator ,I always ensure that I only recommend providers that have best practices and prioritise the client’s needs.

We used this service during the long wait for my wife's home Care package. They were recommended to by a friend and I must say I'm grateful for the recommendation. They listened to my wife's needs and paired her with a support worker who took great care of my wife, including stimulating her mentally with crosswords, jigsaw puzzles and walks and showing her gentleness and kindness always. I thoroughly recommend their services.