Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.
- Enteral Feeding: Safe administration of feeds and medication via PEG or PEJ tubes including site care.
- Respiratory Support: Assistance with tracheostomy care, ventilators, suctioning and oxygen therapy.
- Bowel & Bladder: Dignified support for complex bowel care, catheters and ostomy care.
- Neurological Conditions: Specialised support for ABI, Spinal Cord Injury and Motor Neurone Disease.
- Diabetes Management: Clinical support for unstable diabetes including monitoring and insulin.
- Epilepsy Management: Implementation of seizure plans and emergency medication administration.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our local Registered Nurses build comprehensive in home care plans, with full risk assessments and protocols in place, so your safety is never left to chance.
- Registered nurse led care plans for complex health needs
- Dignified, in home care for aged care and disability support
- Skilled support for feeding, respiratory and mobility needs
- Around the clock availability from a consistent care team
Complex care right across
Mount Waverley
Our caregivers live and work locally, so care at home is never far away, anywhere in Mount Waverley.
- Noble Park
- Springvale
- Clayton
- Mulgrave
- Oakleigh
- Chadstone
- Mount Waverley
- Burwood
- Box Hill
- Blackburn
- Forset Hill
- Vermont
- Nunawading
- Doncaster
- Donvale
- Clayton
Book a free Caring Consult in Mount Waverley
Complex care in Mount Waverley:
How we can help
Who provides the care, Nurses or Support Workers?
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
How do you ensure clinical safety?
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Can I use my NDIS funding for this?
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
What specific conditions can you support?
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
What happens if my regular carer is sick?
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Can you provide 24/7 coverage?
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Delivering a WOW Customer Experience
Very satisfied with the care and excellent service provided by mums two nurses, Marzia and Sarah. They are always punctual and reliable.
John Longano
Gracely She is very diligent and inspiring support worker who approaches her duties by fully considering the needs of the client. She always considers that the safety of the client is paramount. She helps me to understand the new technology that impacts on my daily life. This technology can take many different forms. For example, this could involve travelling to activities outside my residence and in the wider community.
Linda Lander
All the girls are absolutely amazing and have made my transition from hospital to home so much easier. Thanks
Sarah
Sara is a very dedicated and professional carer. She is punctual, knowledgeable and extremely pleasant. I could not recommend her more highly!
Trevor Hone
“Nurse Next Door” the name says it all, I was amazed by the efficiency and prompt service of their clinical nurse who administered one of my elderly clients' pressure sore within 24 hours of a phone call. She was not only dedicated to her work, but also kind at heart and empathetic. The nurse provided additional care and attention by taking time to purchase medicated bandage upon assessment of the pressure sore. The nurse also patiently directed their family members to wound dress their mother themselves. I would highly recommend any health care service providers to use “Nurse Next Door” for effective treatment and patient satisfaction.
Michael Luu
Very attentive care wonderful Nothing too much trouble cleans fantastic great personality👍
Ann Baldwin
Fofoa Matautia
I like my amazing team from NND, they are all good and doing a fine job 😊 shoutout to my favourite Precious Bocobo for giving me the best care that I needed, all staff are caring and helpful.
Sue Stargatt
Aashish is tops with cooking, variety Provides great help
Paul Moerth
FIRST CLASS COMPANY WITH BEST SERVICES
Shreekrishna Karki
I have been given the best team that I can think of with Nimmy and Li being my favourite with all their hRd work to help and look after me. Nurse next door has the best carers.
John Capozzi
When my husband needed care, we got recommended to this place. I could absolutely say this organisation has a heart of gold. The carers they employ, are like angels on earth. They cared for my husband like he was their relative. I could never thank them enough for all they did. Im truly grateful and thankyou to have met them. They truly changed my life Thank you x
Kim Luong
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
