Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.



Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.

Complex care requires technical skills and unwavering attention to detail. Our local Registered Nurses carry out risk assessments and put clear safety protocols in place.
Our caregivers live and work locally, so care at home is never far away, anywhere in Warragul.
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
The management staff are incredible and willing to support whenever we need. The nurses, social workers and allied health care team they connect with have been outstanding. I highly reccommend using Nurse Next Door Bass Coast servises to support your loved ones. It has been game changing for our family. We can't thank them enough for providing this service and supporting my mum to be able to stay at home and independent for longer.
Great Employer. Understanding, kind and professional. Client focused but balanced with staff development and respect.
We are very happy with Kasey’s Bass Coast team Nicole Catherine and Rebecca these ladies are very friendly, passionate and caring. We would highly recommend Nurse Next Door Bass Coast.
Being part of the Nurse Next Door team that Kasey has built has been a wonderful experience. The team is supportive, communication is great, and the focus is always on providing quality, person-centred care. As a Registered Nurse, I feel valued and appreciated. There's a real commitment to matching clients with carers and nurses who best suit their individual needs, creating positive outcomes for everyone.
Thank you Kasey and Jacqui for looking after my Mum and the communication you have had with me nothing has been a trouble and all her services have been actioned immediately by you both we are so grateful
Our Nurse is Tricia. She brings with her a warm smile and positive attitude happy to fulfil anything we request. She loves to communicate and creates many laughs. She recharges my wifes' batteries every visit.
We have been delighted with the thoughtfulness and care supplied to us through Nurse Next Door Home Care Services Bass Coast. We can look forward to the future positively knowing that we have support available to us that is well managed by Nurse Next Door.
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.