We Believe the Best Care
Happens at Home
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We're Local
- Noble Park
- Springvale
- Clayton
- Mulgrave
- Oakleigh
- Chadstone
- Mount Waverley
- Burwood
- Box Hill
- Blackburn
- Forset Hill
- Vermont
- Nunawading
- Doncaster
- Donvale
- Clayton
Owned and operated by husband and wife team Shak Shokeen & Neha Singh, Nurse Next Door Home Care Services Pakenham proudly serves the community from Narre Warren to Drouin, including Clyde, Berwick, Beaconsfield, Nar Nar Goon, Emerald, Gembrook and surrounding areas, offering home care that’s Making Lives Better®.
Driven by their passion to do home care differently, Shak and Neha are excited about being a part of the Nurse Next Door family. The commitment to their community is to make it possible for older residents, and those living with a disability, to remain in their own home connected with family, friends and community, for as long as they choose.
Happier Ageing
Like everyone at Nurse Next Door, Shak and Neha believe that every age counts. They infuse our Happier Ageing philosophy of care into everyone they care for, no matter their age or ability, with one simple question:
“What did you use to love doing that you no longer do?”
From your Caring Consult through to the development of your Care Plan, Shak and Neha will help you reconnect with your interests, hobbies and passions that you may have lost along the way.
Our Talent is Caring
Shak and Neha’s team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference and are all happy and naturally caring people who love making others smile. They will carefully match caregivers based on your individual needs and are confident that you will receive the best care in the Pakenham area.
Nurse Next Door Pakenham provides care services, including Dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours a day, to suit your needs – all with no long-term contracts. Nurse Next Door knows that having a live person to speak with can make a world of difference when there is an emergency, so our care services centre is always available 24/7.
Are you compassionate and do you love Making Lives Better®? Please see our Careers page for information about employment opportunities.
Delivering a WOW Customer Experience
Gracely She is very diligent and inspiring support worker who approaches her duties by fully considering the needs of the client. She always considers that the safety of the client is paramount. She helps me to understand the new technology that impacts on my daily life. This technology can take many different forms. For example, this could involve travelling to activities outside my residence and in the wider community.
Linda Lander
When my husband needed care, we got recommended to this place. I could absolutely say this organisation has a heart of gold. The carers they employ, are like angels on earth. They cared for my husband like he was their relative. I could never thank them enough for all they did. Im truly grateful and thankyou to have met them. They truly changed my life Thank you x
Kim Luong
Sara is a very dedicated and professional carer. She is punctual, knowledgeable and extremely pleasant. I could not recommend her more highly!
Trevor Hone
I like my amazing team from NND, they are all good and doing a fine job 😊 shoutout to my favourite Precious Bocobo for giving me the best care that I needed, all staff are caring and helpful.
Sue Stargatt
Very satisfied with the care and excellent service provided by mums two nurses, Marzia and Sarah. They are always punctual and reliable.
John Longano
I have been given the best team that I can think of with Nimmy and Li being my favourite with all their hRd work to help and look after me. Nurse next door has the best carers.
John Capozzi
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
Book a complimentary caring consultation
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
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