Managing care logistics can be overwhelming. We pair you with a dedicated Registered Nurse to handle rostering, clinical oversight, and advocacy, ensuring your plan is safe, effective, and organised 24/7.
Nurse‑Led Care Management & Planning
We do more than just assign a roster; we partner with you to navigate the healthcare system. Your Care Designer (a Registered Nurse) acts as your single point of contact, ensuring your care plan is clinically safe, financially efficient, and perfectly aligned with your lifestyle.
- Clinical Governance: Robust oversight ensuring safe, professional nursing support.
- System Advocacy: Expert advocacy to help secure the funding tier you need.
- Budget Expertise: Effective management across Clinical, Independence, and Everyday Living.
- Caregiver Matching: Matching caregivers by personality for a genuine connection.
Nurse Led Care Management & Planning
Aged care and disability support both require more than a roster; they require coordinated oversight of your healthcare. Your Care Designer, a Registered Nurse, serves as a single point of contact, matching you with local caregivers so in home care remains clinically safe, financially efficient and aligned with your lifestyle.
- Robust clinical oversight from Registered Nurses
- Expert advocacy to secure the right funding tier
- Budget management across Clinical, Independence and Everyday Living
- Caregiver matching by personality for a genuine connection
Care management right across
Monash/Whitehorse
Our caregivers live and work locally, so care at home is never far away, anywhere in Monash/Whitehorse.
- Noble Park
- Springvale
- Clayton
- Mulgrave
- Oakleigh
- Chadstone
- Mount Waverley
- Burwood
- Box Hill
- Blackburn
- Forset Hill
- Vermont
- Nunawading
- Doncaster
- Donvale
- Clayton
Book a free Caring Consult in Monash/Whitehorse
Care management in Monash/Whitehorse:
How we can help
What is a Care Designer?
A Care Designer is always a senior Registered Nurse. They are your dedicated partner who develops and oversees your care plan, manages the roster, and ensures we are meeting your specific goals, whether that is remaining independent at home or accessing the community.
How does Care Management work with the new Support at Home Program?
Under Support at Home, Care Management is a vital service to help you coordinate your distinct funding budgets (Clinical, Independence, and Everyday Living). We help you plan your quarterly budget so you don't run short on essential services.
Can I access Care Management privately?
Absolutely. Many families choose to pay privately for a Care Designer to oversee a loved one's care, especially if they live interstate or have complex medical needs. We provide the same level of clinical oversight and advocacy regardless of how the service is funded.
Can you support both NDIS and Aged Care in one household?
Yes. Mixed funding households are common. If one family member is on the NDIS and another is accessing Support at Home, your Care Designer can coordinate rosters to minimise disruption and streamline communication.
Do you charge for Care Management?
Yes. For Support at Home clients, this is paid from your funding budget. For NDIS participants, it is covered under relevant support items. For private clients, we offer a transparent fee structure. We ensure you understand all costs before care begins.
What happens if there is an emergency after hours?
The Care Services Team is available 24/7, 365 days a year. If a crisis occurs or urgent advice is needed, you can call and speak with a team member who knows your care plan.
Delivering a WOW Customer Experience
Aashish is tops with cooking, variety Provides great help
Paul Moerth
“Nurse Next Door” the name says it all, I was amazed by the efficiency and prompt service of their clinical nurse who administered one of my elderly clients' pressure sore within 24 hours of a phone call. She was not only dedicated to her work, but also kind at heart and empathetic. The nurse provided additional care and attention by taking time to purchase medicated bandage upon assessment of the pressure sore. The nurse also patiently directed their family members to wound dress their mother themselves. I would highly recommend any health care service providers to use “Nurse Next Door” for effective treatment and patient satisfaction.
Michael Luu
Fofoa Matautia
I have been given the best team that I can think of with Nimmy and Li being my favourite with all their hRd work to help and look after me. Nurse next door has the best carers.
John Capozzi
Very attentive care wonderful Nothing too much trouble cleans fantastic great personality👍
Ann Baldwin
All the girls are absolutely amazing and have made my transition from hospital to home so much easier. Thanks
Sarah
Sara is a very dedicated and professional carer. She is punctual, knowledgeable and extremely pleasant. I could not recommend her more highly!
Trevor Hone
I like my amazing team from NND, they are all good and doing a fine job 😊 shoutout to my favourite Precious Bocobo for giving me the best care that I needed, all staff are caring and helpful.
Sue Stargatt
Gracely She is very diligent and inspiring support worker who approaches her duties by fully considering the needs of the client. She always considers that the safety of the client is paramount. She helps me to understand the new technology that impacts on my daily life. This technology can take many different forms. For example, this could involve travelling to activities outside my residence and in the wider community.
Linda Lander
When my husband needed care, we got recommended to this place. I could absolutely say this organisation has a heart of gold. The carers they employ, are like angels on earth. They cared for my husband like he was their relative. I could never thank them enough for all they did. Im truly grateful and thankyou to have met them. They truly changed my life Thank you x
Kim Luong
FIRST CLASS COMPANY WITH BEST SERVICES
Shreekrishna Karki
Very satisfied with the care and excellent service provided by mums two nurses, Marzia and Sarah. They are always punctual and reliable.
John Longano
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
