Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.



Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.

Complex care requires technical skills and unwavering attention to detail. Our local Registered Nurses carry out risk assessments and put clear safety protocols in place.
Our caregivers live and work locally, so care at home is never far away, anywhere in Albion Park.
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
We are so thankful for the care and support given to our dad Kevin, so so grateful to Rebecca Michael and especially Terry for showing Kevin so much love and support during his final months and our mum as well, you definitely made a difference to our lives so thankyou. Highly recommend Nurse next door..
Thank you so much for looking after our father and family, you were so supportive and caring, you provide a wonderful service and go above and beyond to care for your patients and their families.
We were introduced to Michael and Rebecca who were starting their new franchise when our dad was needing in home care. They were so understanding accomodating and listened to what was important to make mum and dad comfortable with carers coming into the home. I appreciated how easy they were to talk to and how they welcomed our feedback and adjusted whatever was needed and organised the most suitable carers. We are very greatful for their personal and wonderful care right through to his recent passing and beyond xxx
Wonderful, professional and caring team! I’m so happy and grateful that they have come into my life! O
I feel very honoured to have been the very first client for Nurse Next Door at Kiama! I needed assistance after knee replacement surgery including showering, putting on and taking off surgical stockings and transport to my medical appointments. They also assisted me with some light household duties in the first week or so. Michael, Rebecca and especially Julie are such lovely people and gave me the confidence, reassurance and advice to get back on my feet in a month or so. They were kind enough to make arrangements so I didn't miss out on getting to see Keith Urban in concert again in Wollongong- we had such a fun night! I highly recommend this service - they helped me out so much and we had lots of fun along the way.
I had a nurse from Nurse Next Door stay with me overnight while I did a prep for a procedures the next day. She prepared the medications, monitored my Blood sugar levels and blood pressure, and checked that I was safe all night. It was very comforting and made me feel that I would get through ii, and took away the anxiety. I was better with the nurse than I would have been hospital. I highly recommend this service
We are really greatfull for the nurse next door kiama team since coming on board to assist in the care of my grandparents 84 and 87 both different forms of dementia and multipul other heath problems. From the managment team to the care staff really are amazing and for my grandparents to accept is one thing and to like and interact is another and the nurse next door team have done just that and braught them out of there shell. By having the team come on board this has aloud for mr to spend more quality time with my partner and children alowing us some well earned time away and support our children in there sporting endevours. And getting to see the dolphines while we were away recently Thanks peter and sherrie and familyxxx
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.