Managing care logistics can be overwhelming. We pair you with a dedicated Registered Nurse to handle rostering, clinical oversight, and advocacy, ensuring your plan is safe, effective, and organised 24/7.
Nurse‑Led Care Management & Planning
We do more than just assign a roster; we partner with you to navigate the healthcare system. Your Care Designer (a Registered Nurse) acts as your single point of contact, ensuring your care plan is clinically safe, financially efficient, and perfectly aligned with your lifestyle.
- Clinical Governance: Robust oversight ensuring safe, professional nursing support.
- System Advocacy: Expert advocacy to help secure the funding tier you need.
- Budget Expertise: Effective management across Clinical, Independence, and Everyday Living.
- Caregiver Matching: Matching caregivers by personality for a genuine connection.
Nurse Led Care Management & Planning
Aged care and disability support both require more than a roster; they require coordinated oversight of your healthcare. Your Care Designer, a Registered Nurse, serves as a single point of contact, matching you with local caregivers so in home care remains clinically safe, financially efficient and aligned with your lifestyle.
- Robust clinical oversight from Registered Nurses
- Expert advocacy to secure the right funding tier
- Budget management across Clinical, Independence and Everyday Living
- Caregiver matching by personality for a genuine connection
Care management right across
Ballarat
Our caregivers live and work locally, so care at home is never far away, anywhere in Ballarat.
- Ballarat
- Wendouree
- Lucus
- Alfredton
- Mount Helen
- Brown Hill
- Sebastopol
- Beaufort
- Creswick
- Buninyong
- Mount Clear
- Ballan
- Gordon
- Mount Egerton
- Avoca
- Ararat
Book a free Caring Consult in Ballarat
Care management in Ballarat:
How we can help
What is a Care Designer?
A Care Designer is always a senior Registered Nurse. They are your dedicated partner who develops and oversees your care plan, manages the roster, and ensures we are meeting your specific goals, whether that is remaining independent at home or accessing the community.
How does Care Management work with the new Support at Home Program?
Under Support at Home, Care Management is a vital service to help you coordinate your distinct funding budgets (Clinical, Independence, and Everyday Living). We help you plan your quarterly budget so you don't run short on essential services.
Can I access Care Management privately?
Absolutely. Many families choose to pay privately for a Care Designer to oversee a loved one's care, especially if they live interstate or have complex medical needs. We provide the same level of clinical oversight and advocacy regardless of how the service is funded.
Can you support both NDIS and Aged Care in one household?
Yes. Mixed funding households are common. If one family member is on the NDIS and another is accessing Support at Home, your Care Designer can coordinate rosters to minimise disruption and streamline communication.
Do you charge for Care Management?
Yes. For Support at Home clients, this is paid from your funding budget. For NDIS participants, it is covered under relevant support items. For private clients, we offer a transparent fee structure. We ensure you understand all costs before care begins.
What happens if there is an emergency after hours?
The Care Services Team is available 24/7, 365 days a year. If a crisis occurs or urgent advice is needed, you can call and speak with a team member who knows your care plan.
Delivering a WOW Customer Experience
Tailored supports delivered with empathy and humour. The Ballarat Nurse Next Door team are highly skilled and always go above and beyond.
Sara Sansom
Nurse next door supports my husband with Alzhiemers, from first day I met the management team Michelle and Teacey, I have only found this organisation to be absolutely amazing. All the staff in the office couldn't be any more supportive, understanding, polite and completely professional The staff who come into my home are so professional, friendly, helpful and just amazing. Everyone of them not only support my husband but also myself. All staff are totally accommodating to my hisbands needs and undertake every task in such ease and completely professional. No matter what I have asked around my husbands support they all have been completely accommodating with no fuss just happy to help. I could not recommend nurse next door highly enough. I am person who does not mix their words and will only put my name behind recommendations unless I truly believed in what I have stated So take it from me, give nurse next door a call, you will never regret it Thank you to everyone at nurse next door for being so amazing, so accommodating friendly and totally beautiful. Most of all thank you for helping me look after my husband ❤️
Maria Taylor
Michelle is the most Amazing, compassionate, and caring Nurse who goes above and beyond! I highly recommend Michelle and her team without hesitation! Cared for my husband for his final 2 weeks, and she made me feel we had know each other for a life time! Sharyn
Sharyn Harrison
I am providing feedback on behalf of a NND client currently receiving services from Nurse Next Door Ballarat receiving chronic wound management. Michelle and her team have gone above and beyond for me, ensuring I feel comfortable prior to and during all procedures. I would like to thank Michelle and her team for providing an exceptional service. My wounds are improving each day thanks to Michelle and her skilled team. Noelene
Kymberly Rita Hartup
I am enormously grateful for the ongoing support which Nurse Next Door in Ballarat provides for my elderly mother. Their staff are consistently gracious, attentive and caring. Their services are professional and very competently delivered both in their home care and in their administrative arrangements. And their genuine dedication to my mother's well-being is superb.
Paul BEKIER
What a great idea, it has been needed for a long time. I have been doing aged care 20years, my family didn’t put my sister in a residential as we looked after her. I see so many people who do not need to be in residential with all the red tape. I have helped my nextdoor neighbours to get assistance at home. Wow keep up the good work.
Julie Stepnell
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
