Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.
- Enteral Feeding: Safe administration of feeds and medication via PEG or PEJ tubes including site care.
- Respiratory Support: Assistance with tracheostomy care, ventilators, suctioning and oxygen therapy.
- Bowel & Bladder: Dignified support for complex bowel care, catheters and ostomy care.
- Neurological Conditions: Specialised support for ABI, Spinal Cord Injury and Motor Neurone Disease.
- Diabetes Management: Clinical support for unstable diabetes including monitoring and insulin.
- Epilepsy Management: Implementation of seizure plans and emergency medication administration.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our local Registered Nurses build comprehensive in home care plans, with full risk assessments and protocols in place, so your safety is never left to chance.
- Registered nurse led care plans for complex health needs
- Dignified, in home care for aged care and disability support
- Skilled support for feeding, respiratory and mobility needs
- Around the clock availability from a consistent care team
Complex care right across
Ballarat
Our caregivers live and work locally, so care at home is never far away, anywhere in Ballarat.
- Ballarat
- Wendouree
- Lucus
- Alfredton
- Mount Helen
- Brown Hill
- Sebastopol
- Beaufort
- Creswick
- Buninyong
- Mount Clear
- Ballan
- Gordon
- Mount Egerton
- Avoca
- Ararat
Book a free Caring Consult in Ballarat
Complex care in Ballarat:
How we can help
Who provides the care, Nurses or Support Workers?
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
How do you ensure clinical safety?
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Can I use my NDIS funding for this?
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
What specific conditions can you support?
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
What happens if my regular carer is sick?
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Can you provide 24/7 coverage?
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Delivering a WOW Customer Experience
Tailored supports delivered with empathy and humour. The Ballarat Nurse Next Door team are highly skilled and always go above and beyond.
Sara Sansom
I am providing feedback on behalf of a NND client currently receiving services from Nurse Next Door Ballarat receiving chronic wound management. Michelle and her team have gone above and beyond for me, ensuring I feel comfortable prior to and during all procedures. I would like to thank Michelle and her team for providing an exceptional service. My wounds are improving each day thanks to Michelle and her skilled team. Noelene
Kymberly Rita Hartup
Michelle is the most Amazing, compassionate, and caring Nurse who goes above and beyond! I highly recommend Michelle and her team without hesitation! Cared for my husband for his final 2 weeks, and she made me feel we had know each other for a life time! Sharyn
Sharyn Harrison
Nurse next door supports my husband with Alzhiemers, from first day I met the management team Michelle and Teacey, I have only found this organisation to be absolutely amazing. All the staff in the office couldn't be any more supportive, understanding, polite and completely professional The staff who come into my home are so professional, friendly, helpful and just amazing. Everyone of them not only support my husband but also myself. All staff are totally accommodating to my hisbands needs and undertake every task in such ease and completely professional. No matter what I have asked around my husbands support they all have been completely accommodating with no fuss just happy to help. I could not recommend nurse next door highly enough. I am person who does not mix their words and will only put my name behind recommendations unless I truly believed in what I have stated So take it from me, give nurse next door a call, you will never regret it Thank you to everyone at nurse next door for being so amazing, so accommodating friendly and totally beautiful. Most of all thank you for helping me look after my husband ❤️
Maria Taylor
I am enormously grateful for the ongoing support which Nurse Next Door in Ballarat provides for my elderly mother. Their staff are consistently gracious, attentive and caring. Their services are professional and very competently delivered both in their home care and in their administrative arrangements. And their genuine dedication to my mother's well-being is superb.
Paul BEKIER
What a great idea, it has been needed for a long time. I have been doing aged care 20years, my family didn’t put my sister in a residential as we looked after her. I see so many people who do not need to be in residential with all the red tape. I have helped my nextdoor neighbours to get assistance at home. Wow keep up the good work.
Julie Stepnell
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
