Managing care logistics can be overwhelming. We pair you with a dedicated Registered Nurse to handle rostering, clinical oversight, and advocacy, ensuring your plan is safe, effective, and organised 24/7.
Nurse‑Led Care Management & Planning
We do more than just assign a roster; we partner with you to navigate the healthcare system. Your Care Designer (a Registered Nurse) acts as your single point of contact, ensuring your care plan is clinically safe, financially efficient, and perfectly aligned with your lifestyle.
- Clinical Governance: Robust oversight ensuring safe, professional nursing support.
- System Advocacy: Expert advocacy to help secure the funding tier you need.
- Budget Expertise: Effective management across Clinical, Independence, and Everyday Living.
- Caregiver Matching: Matching caregivers by personality for a genuine connection.
Nurse Led Care Management & Planning
Aged care and disability support both require more than a roster; they require coordinated oversight of your healthcare. Your Care Designer, a Registered Nurse, serves as a single point of contact, matching you with local caregivers so in home care remains clinically safe, financially efficient and aligned with your lifestyle.
- Robust clinical oversight from Registered Nurses
- Expert advocacy to secure the right funding tier
- Budget management across Clinical, Independence and Everyday Living
- Caregiver matching by personality for a genuine connection
Care management right across
Blue Mountains
Our caregivers live and work locally, so care at home is never far away, anywhere in Blue Mountains.
- Windsor
- Marsden Park
- Riverstone
- Cranebrook
- Richmond
- Kurrajong
- Castlereagh
- North Richmond
- South Windsor
- Springwood
- Pitt Town
- Bligh Park
- Lawson
- Box Hill
- Glossodia
- Sackville
Book a free Caring Consult in Blue Mountains
Care management in Blue Mountains:
How we can help
What is a Care Designer?
A Care Designer is always a senior Registered Nurse. They are your dedicated partner who develops and oversees your care plan, manages the roster, and ensures we are meeting your specific goals, whether that is remaining independent at home or accessing the community.
How does Care Management work with the new Support at Home Program?
Under Support at Home, Care Management is a vital service to help you coordinate your distinct funding budgets (Clinical, Independence, and Everyday Living). We help you plan your quarterly budget so you don't run short on essential services.
Can I access Care Management privately?
Absolutely. Many families choose to pay privately for a Care Designer to oversee a loved one's care, especially if they live interstate or have complex medical needs. We provide the same level of clinical oversight and advocacy regardless of how the service is funded.
Can you support both NDIS and Aged Care in one household?
Yes. Mixed funding households are common. If one family member is on the NDIS and another is accessing Support at Home, your Care Designer can coordinate rosters to minimise disruption and streamline communication.
Do you charge for Care Management?
Yes. For Support at Home clients, this is paid from your funding budget. For NDIS participants, it is covered under relevant support items. For private clients, we offer a transparent fee structure. We ensure you understand all costs before care begins.
What happens if there is an emergency after hours?
The Care Services Team is available 24/7, 365 days a year. If a crisis occurs or urgent advice is needed, you can call and speak with a team member who knows your care plan.
Delivering a WOW Customer Experience
Fantastic nurses. Highly recommend. Really listened to our needs. Care is above and beyond.
Waters Kristine
"I have found Nurse Next Door - Hawkesbury is always efficient and provides prompt service. NND - Hawkesbury team have excellent and clear communication and have great reporting procedures. Staff have a genuine care for clients and quick to identify and report risk when needed. I found NND are always reliable and able to deal with complex situations. A pleasure to deal with under all circumstances and challenges."
Victoria Lillie
Efficient, great and quick communication and my mum is nothing but happy, so thank you."
Justine Drew
Extremely caring people
Peter Price
The support and help provided by Nurse Next Door Home Care was invaluable. They were very flexible and helpful to make sure they met the needs of my husband who has a brain injury. They were always professional in their service delivery and provided a high quality of service in a reliable and consistent way.
Rose Powell
Tony Harvey
Nurse Next Door Hawkesbury has been wonderful in caring for our mum. They look after all of her needs with such professionalism, kindness and genuine care. The team is reliable, respectful and always goes above and beyond to make sure she feels comfortable, supported and well cared for. It gives our family great peace of mind knowing she is in such capable and compassionate hands. We are very grateful for everything they do and would highly recommend Zieta and her team at Nurse Next Door Hawkesbury to anyone looking for quality care for a loved one.
Catherine Govier
"The process of becoming clients was very easy and Rhomee and Zieta were very helpful and care workers that have been introduced are both very caring and professional"
Sally Touma
Wonderful
Cindy Dolden
Hi Cheri is a great young lady so helpful and friendly does a great job she always makes my day and a great listener thank you from Steve
steven marlborough
Everyone has been so accommodating to my dads needs and are always ready to help. His workers show a keen interest in him and his likes always looking for ways to engage him in the community and get him to participate in fun activities like going to Australian idol, which is something he has always wanted to do
Kaitlin Boyce
Kriten is a great caring nurse, good for a chat and a laugh while taking care of the seriousness of the job at hand.
Darren Sheens
I have been using Nurse Next Door for over a year now. Firstly for my husband who has dementia. Then for myself. I feel very cared for by the whole Care Service and would recommend them to any one needing help and support.
Annette pollard
I am very happy with the carers involved with delivering weekly support to assist me in maintaining social connections and well-being
Jan Donaldson
Nurse Next Door Hawkesbury Hills truly came to our rescue when Mum and I needed support. As Mum’s dementia progresses and her cognitive abilities decline, their team of caring, compassionate and supportive caregivers have been incredible. They spend quality time with Mum, whether that’s taking her on outings or simply keeping her company, which has made such a difference in easing the load on me as her full-time carer. They’re also so easy to communicate with, and they manage everything seamlessly, including the budget, which takes a huge weight off my shoulders. I’m very grateful to the whole team for their ongoing support.
Leanne Weymark
The staff at nurse next door have gone above and beyond they have really helped me in every way with my recovery. Nothing has been a problem and have always made sure even last minute there is a nurse when needed. Zieta the managing director is the most kindest thoughtful human I have every met. You’re definitely not just another patient to then but someone they care about. Will highly recommend them to anyone
Vaughan Jackson
The team are absolutely amazing. We needed some support in a hurry and the team were able to have a customised support plan and schedule put in place incredibly quickly. The commnunication and engagement from Rhomee and team was next level, and never left us in doubt where things were at and allowed issues to be dealt with efficiently. Thank you!
Mark Jeffery
Fantastic, qualified, caring staff. Great communication from the co-ordinating team. NND go to great lengths to understand and meet clients’ needs. My Mum has high needs and NND have hugely improved her quality of life, providing both companionship and physical care. I’d recommend them without reservation.
Rachael Eggins
We came upon Nurse Next Door quite by accident .We needed a nurse for a few weeks whilst our girl was on leave & we were getting desperate to find someone .I saw their car with advertising & rang .Zieta was very professional , and quick to respond & we had a nurse very quickly . Our nurse was very professional , all treatment was correct & no problems at all . She was on time each time & keen to help us .Cant thank them enough . This is a great service for our community . Thank you so much Kerry & Darren
Kerry Gannell
We engaged NND to help with our Mum as she gets older and everyone is very polite, willing to help and they asked what we wanted, rather than telling us what we needed. Everyone so far has been very nice.
Chris Dickinson
We are so thankful, for the people involved with the nurse next door home service. Given the stresses involved with sick family member, the company has provided a service that is professional, prompt and empathetic to our needs. The daily visit by the carer has been a game changer in the care of our family member and provides a sense of relief knowing we have this incredible support during this tough time in our lives. Thankyou to all involved in this great home care service.
Andrew Knott
After being unable to source services for over two years we now have the most amazing, caring and professional services imaginable. So much stress has been lifted. Thank you nurses next door.
Tanya Cockinos
A very caring, group of people. I would recommend Nurse Next Door Home Care Services to anyone that requires support and health care all in one.
Jonathon Feltham
Very helpful and patient with caring on mind always, thank you nurse next door for the loving service you give my mum
Joe Camilleri
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
